BB Pearl Flip initialization problems

Hi everybody,
I am new here and I would like to get some answers to my BB Pearl Flip problems.
I bought one back in March 2010. It worked well for 6 weeks, then problems started.
It either said 'initialization failed' or 'SIM card error'
I contacted my provider E-Plus and they gave me a new SIM card. Didn't help.
Another card from T-mobile works, but then it has not the Blackberry option.
Then I bought a new phone (now I have two). This phone does not work properly either.
It has four options after turning it on.
- it works fine for a while
- initialization failed
- SIM card error
- Code error (4 digit PIN code was correct)
It takes sometimes many attempts to get it working.
But when it started it does not mean it works well.
It does for a while, then suddenly it fails. Sometimes just a few seconds after it received connection and downloaded messages, somethimes while messenging, or during a call, also mostly after I hang up, or also on closing the handheld. Again 'initialization failed' or 'SIM card error' appears on the screen. So I turn it off and on again, same game again. Also after pulling out the card it is not guaranteed that it works.
I have to do that >10 times a day and it is just frustrating. Mostly because this happens when I actually use the phone. It does not fail when it is just waiting for something to happen.
I love my Pearl Flip, but this bug is annoying. I can not rely on my phone.
Can anybody help me?
Thank you and kind regards,
Very sad S.

Try resetting the device by pulling the battery while the device is powered on. Leave the battery out for about 30 seconds and then put it all back together. Once the phone resets, try to zoom or ALT-digit again and it should work. Pulling the battery usually fixes most problems with a BB.

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

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