BB phone won't recognize it is in WIFI zone

Hello,
My BB Storm has connected to the WIFI network here in England while I am visiting, but when I try to retrieve my emails or send texts, it give this message: 'Your connection to the mobile network is turned on, but you are not in a wireless coverage area.' Yet the phone is showing connected to the WIFI network where I am. Can anyone help? Thanks, Cdn in England

Hey Andrea2012,
Welcome to the BlackBerry® Support Community Forums.
Please try using the Wi-Fi®  Diagnostics tool on the BlackBerry® smartphone to find out where the problem is, have a look at the following on how to use this tool: http://btsc.webapps.blackberry.com/btsc/KB13299.
Thanks.
-HB
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