BB PLaybook trouble login with Blackberry ID

Im using the same User & Password that I use to login my Blackberry ID web page (https://att.blackberry.com/).
Do I need to set up a new account? I tried three times and error message... The username and password provided do not correspond to a valid BB ID.
So, where do I find the username or pw they're providing for me?
Thanks, Scott
Solved!
Go to Solution.

You BlackBerryID does not have to be the same as the BIS account login. It's whatever you set it to be, so it might match, but likely not, since the BlackBerryID actually requires an email address as the username.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Playbook won't connect with blackberry desktop.

since last week I have been having problem with connecting my playbook with my pc.
I have google regarding this problem but it all seem that non of my search had same problem as mine. so here the problem i'm getting.
when i connect to my pc i get pop up from blackberry device manager saying that playbook is connected and my blackberry desktop run (have auto run option on) while connecting to playbook it give me error saying "If the device is rebooting or has a dead battery. click retry to attempt to recconect once the device reboots. if clicking retry doesn't connect the device, or the device isn't rebooting with a charged battery. you might need to update your blackberry table os to correct the problem." with 3 option of retry, update and cancel.
I tried both retry and update but it don't fix anything i'm keep getting same error.
now when i searched on google they said it might be mine usb cable but i'm very sure its not since blackberry device manager can see the playbook, and blackberry desktop can update the playbook.
just to give more info here is setting I use on my playbook.
under security
password enable (this was enable even before i had this problem)
development mode enable
under storage & sharing
usb connections: automatically detect
File Sharing On
Wi-Fi sharing On
Password Protect Off
that the only setting i have set it up on my playbook.
playbook os. 2.0.1.358
blackberry desktop version. 7.1.0.32
blackberry device manager. 6.0.0.48
Windows 7 Professional 64bit

Hey Kennycc,
Welcome to the BlackBerry® Support Community Forums.
Please have a look at the following article that covers possible causes why the BlackBerry® Desktop software does not detect the BlackBerry® PlayBook:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
http://btsc.webapps.blackberry.com/btsc/KB27424
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I am having trouble with Blackberry Desktop. With this o...

I am having trouble with Blackberry Desktop. With this other issues came up. I been trying to get help with this website but it is impossible. I need help now and can't seem to find someone to call. Where can i call? the internet help is worthless to me and i am really frustrated.

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Fail to established ipsec with Blackberry playbook

ASA fail to established connection with Blackberry Playbook, but when using Cisco client to test the connection established....pls help...Thanks in advance... The playbook error is " Failed to established connection. (Timeout)".
Logs when connecting through playbook...and the configuration....
ip local pool Playbook_pool 192.168.104.220-192.168.104.225 mask 255.255.255.0
access-list nonat extended permit ip 192.168.110.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.100.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.101.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.111.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 10.10.21.0 255.255.255.0 192.168.104.0 255.255.255.0
group-policy playbook_vpn_group internal
group-policy playbook_vpn_group attributes
vpn-idle-timeout 30
vpn-session-timeout 480
vpn-tunnel-protocol IPSec
ipsec-udp enable
tunnel-group playbook_users_group type remote-access
tunnel-group playbook_users_group general-attributes
address-pool Playbook_pool
authentication-server-group SecurID
default-group-policy playbook_vpn_group
tunnel-group playbook_users_group ipsec-attributes
pre-shared-key *
crypto ipsec transform-set AES_SHA esp-aes esp-sha-hmac
crypto dynamic-map PlayBookusers 2 set transform-set AES_SHA
crypto dynamic-map PlayBookusers 2 set security-association lifetime seconds 28800
crypto dynamic-map PlayBookusers 2 set security-association lifetime kilobytes 4608000
crypto map q9OutsideMap 45 ipsec-isakmp dynamic PlayBookusers
crypto isakmp policy 45
authentication pre-share
encryption aes
hash sha
group 5
lifetime 28800
BLACKBERRY PLAYBOOK CONFIG:
profile: profile1
server address: outside IP address
gateway type: Cisco asa
authentication type: XAUTH-PSK
group username: playbook_users_group
group pwd: shared key as same as in asa tunnel-group
username: username
pwd: rsa secure ID
automatically detrmine ip: checked
automatically determine DNS: checked
IKE DH Group: 2
IKE Cipher: Aes (128-bit-key)
IKE Hash: SHA1
IKE PRF: HMAC
IPSec DH Group: 2
IPSec Cipher: AES(128-bit-key)
IPSec Hash: SHA1
IKE lifetime(seconds): 28800
IPSec lifetime(seconds): 3600
NAT keepalive(seconds): 30
DPD frequesncy(seconds): 240
Disable banner: checked
use HTTP proxy: unchecked

Hi there,
At this point in time, this feature is not available on the BlackBerry PlayBook, only on your BlackBerry smartphone.
I hope this info helps!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Issue with Blackberry ID login

Dear team,
I have updated my Z10 STL100-1 to BB OS 10.3.1.1565.Now I have an issue with BB ID: I type email and password, but there is no action after button "Check" is pressed.
This issue has strong impact to me: If I cannot to login with my Blackberry ID then I cannot back up my data - messages, contacts and media via BB desktop Software. I saw some suggestions at this Forum to do security wipe, but it will delete all my data. I tried to backup data manually but there is no contacts and messages in these folders, only media files and downloads.
Please advise me how to solve an issue with BB ID login without deletion of all my data or how to backup data from device to PC (Windows 8.1) in case of further security wipe.
Thank you in advance.
Regards, Sergey.

Read this for instructions to reset your BlackBerryID password:
KB26361How to reset a BlackBerry ID password
Your choices other are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Is Photoshop Touch compatible with BlackBerry Playbook OS 2

Is Photoshop Touch compatible with BlackBerry Playbook Operating System 2.xxx ? OS 2.0 could run Android App.

Adobe PhotoShop Touch is currently available on any Android-tablet with Android OS 3.2 and higher and on Apple iPad (2nd generation or later) with iOS 5.0 or later.

Using Mac 10.4.11 with Blackberry Playbook

hello everyone
is there any way that i can use my playbook with my powerpc imac 10.4.11
pleas any help would be grate seeing as i am very poor and just spent everything i had on this playbook only to find out i cannot sync it to my mac!
It would have been able to find this out prior to purchasing my playbook but i guess there is a sucker born every minute and so far my experience with Blackberry SUCKS!

Assuming that the Mac isn't a G3, you only need to purchase a newer Mac OS X version on DVD(10.5 for PowerPC Macs and 10.6 for Intel Macs.) Mac OS X 10.6 is free for paid MobileMe members.
A MacBook is an Intel Mac.
(66678)

Troubles with Blackberry Blend

Hello,
I have a Blackberry Z10 and I just installed the new version with Blackberry Blend.
So, to link my computer and my phone, I downloaded the program "Blackberry Blend" on my computer without any problem. My computer runs with WINDOWS VISTA.
But when I started the program on my computer after having installed it, a window is opening and i have a message saying "SetCurrentProcessExplicitAppUserModelID is not found in SHELL32.dll"
Can you help me please ?!

Hello,
jccclp77 wrote:
My computer runs with WINDOWS VISTA.
Refer:
http://us.blackberry.com/software/desktop/blackberry-blend.html
As you can see, your computer is not sufficient to use Blend.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Got a new MacBook pro but for some reason I can't connect to my schools wireless. It doesn't have a problem connecting to any other wifi. My schools network is unsecured all you do is login with your username and password but the window never loads

I jus got a MacBook pro and Im having trouble connecting to my schools network. It is not secured and only requires to login with school id. A Window pops up to sign in but it never loads anyone know why I'm having this problem? Doesn't have a problem connecting to any other wifi

"This is a flaw in OS X Lion. It does not want to connect to open WiFi that has a login page that open in a browser."
Nonsense, no problems logging in at sites that you mention. I use OpenDNS servers. For the OP try:
System Preferences>Network>Advanced>DNS. In the left side column click on the + sign and insert the following:
208.67.222.222
208.67.220.220
Then click OK, then click Apply.

How do i get in touch with blackberry?

I bought the blackerry curve 9360 (brand new) from virgin media £13 a month (for 2 years), less than a year ago (about 8 months ago) and multiple times the buttons stop working (but just for the day) it will let me scroll on some things and not others the phone restarts it self and freezes on a daily basis. the battery life was awful it lasted me only a few hours when i would charge it over night everynight. today i woke up and it wouldnt switch on so i took the battery out and put it back in then it wouldnt even let me unlock the phone all the keys wernt working! i have taken the battery out 5 time now and i still havent even unlocked it. i have never dropped or damaged this phone it still looks new on the ouside! i have tried calling the company about 3 months after i purchased it for theses reasons and they told me to update the phone and if i still have troubles to contact blackberry. with the new updated software the battery life is alot better but everything else is still terrible.
is it really fair to give someone a phone theyve got too spend 2 years paying for that doesnt even last them a year? how do i get in touch with blackberry?

its to my understanding that us users cant directly contact blackberry and all issues with the device should be taken up through the place that we got them from i.e in this instance virgin media should arrange for the phone to be fixed im pretty sure this is the case and they have to deal with it for you. Virgin are useless alot of the time so id suggest asking to go through to retentions office when you ring as they are the people who can really sort any problems out instead of the customer service team

Playbook not regerstering with computer

When I plug my Playbook into my computer via USB.
Nothing. Does not show up in Desktop software or Windows Explorer.
My Blackberry phone works, so it's not the USB cable or USB cord.
I get a "!" in the top left saying "Unable to charge battery with connected source".
The OS version is 2.1.1314 and I have Windows 7 64-bit on my PC.

hey are you using the latest version of the desktop manager? Also have you restarted the playbook and computer?
Has it ever worked?
See here too:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB27424&sliceId=2&cm...
this talks about wifi sharing options:
How to transfer files to and from the BlackBerry PlayBook tablet
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB26068&sliceId=2&cmd=displayKC&d...
http://helpblog.blackberry.com/2012/08/playbook-usb-mass-storage/
This may help too:
Connecting Your PlayBook To Your PC? Here Is a Common Fix
http://www.berryreview.com/2012/05/30/having-issues-connecting-your-playbook-to-your-pc-here-is-a-co...
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

"unable to login to blackberry ID account" and unable to connect to "blackberry desktop software"

"unable to login to blackberry ID account" and unable to connect to "blackberry desktop software" please help.

Hi and Welcome to the Community!
Honestly, that's a pretty vague set of symptoms to provide. Could you perhaps provide a bit more? For instance...what exact sequence of steps do you perform that reaches these error messages? Details and exactness will help keep us from guessing, and guessing from vague descriptions really helps no one.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Webaccess with Blackberry Torch

Hi,
does anyone has sen a similar behaviour: trying to login into our GW2012 Webaccess with a Blackberry Torch, the login page pops up and closes immediately then. No chance to enter username or password. But it works fine with a iPhone and a HTC-Mobile. Could it be a prob with Blackberry? No difficulties with that mobile against an GW8-Webaccess.
Any ideas welcome
Kind regards
Ullrich

EUWID,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/

Playbook Won't Create BlackBerry Account

Dear BlackBerry Community
Today I was trying to create an account for a brand new playbook, I did not have a WiFi connection near so I went to a public place for connection.
First I tried in my BlackBerry ID name then I tried to create a new ID.
Eventually I went to a friend who had a secure WiFi connection and thought this might help.
I ended with a error code, either 1 or 01 and a dialogue box asking me continuously to check my connections or retry, I even rebooted and tried again.
I already have one BB Playbook in my name, would this be the problem but I also tried to create another account.
Please could someone tell me why would not my account accept.
The new account I went about creating on a PC via BB App World, I almost got there but could not complete the connection.
Please Help
Yours Sincerely
jtv
JTValerie

Check the below knowledge base article -
KB26228 Getting started with BlackBerry PlayBook initial setup
KB26582 The error "Unable to display the BlackBerry ID agreement" during setup of the BlackBerry PlayBook
KB26096 Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

I cant login the blackberry app world

I recently change for the Blackberry Tour to Blackberry Curve 9330. Ive cant login the app world I keep receving a error
stating "An error has occured. Please try again later.. Ive got to get in to get my bank app and other applications Ive already purchase. Can anyone help please?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB25882 "An error has occurred. Please try again later" is displayed when the user attempts to login to BlackBerry App World
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB PLaybook trouble login with Blackberry ID

Similar Messages

Maybe you are looking for