BB Q10 - Difference between Power OFF and "Battery pull out"?

Hello,
Any one has any info on what difference the phone sees between a proper power switching OFF and doing a battery pull out?
Apparently, some of the customer service guys at BlackBerry advises you to do a battery pull out while the phone is in ON mode.
Just curious to know what is the reason behind it.
Solved!
Go to Solution.

When you power off your phone, it keeps everything intact until you power on again. When you do a battery pull, it interrupts the operation of the phone and many temporary files, not necessary to the proper operation of the phone, are erased. In many instances, when there's something playing havoc on your phone it can be found within these temp files.
Another method to do a battery pull is to press and hold the power button until BlackBerry appears on the screen. Other things will appear before that but if you continue holding until it shows, the effect is similar to doing a battery pull with the phone powered on. Note that pressing the power button to shut off the phone does not erase these temp files unless you hold it until BlackBerry shows, usually about 15 seconds.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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