BB Q10 don`t have update to OS 10.3

Support, please help me. How to get update for my BB Q10 to latest version? In Setting--> Software update menu, don`t show me update. Now i use 10.2.1.3062?? How to get it?? 

That method is controlled by your service provider...if they have not yet approved it, then it's not available to you. But you can move beyond regardless. But, due to the number of problems with "upgrading" to this OS level, I suggest you try the very clean and very forceful AutoLoader OS Reload:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • HT4623 I don't have "Update Software" in my settings under General...help??

    I don't have "Update Software" as a choice under Settings and General...am I missing something?

    Then you are not running iOS 5...
    How to update your iPhone, iPad, or iPod touch

  • HT201263 i can't update my ios in my iphone, because in my seting /general i don't have update software

    Hello, i have iphone 3G , and it's ios is 4.1 that i can't update software to ios 5 or latest, i read how can i update it but i don't have software upgrade in setting/general upgrade software , please learn me how can i do it.
    thanks

    Welcome to the Apple Support Communities
    The iPhone 3G is only compatible with iOS 4.2.1 or early. Connect the iPhone to the computer and iTunes will ask you to update iOS to the latest version

  • HT4623 Don't have update in my settings

    I no longer have ability to update my iOS because I don't have the update tab. How can I update to the latest iOS ?

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • Trying to start game, says I don't have updated drivers.

    I recently built a computer, but everytime I start up the game, "Minecraft," I get an error. I have updated all of my drivers from the website multiple times but nothing works. My specs are: GRAPHICS CARD: MSI Raedon R9 270X GPU: AMD A10-7850K MOTHERBOARD: G1.Sniper A88X, MEMORY: Corsair Vengeance 8gb

    can you run other different game or 3dmark11, unigine heaven 3.0 or other 3d applications without issues?

  • Q10 don't see update OS 10.2

    Good day, I have bb q10, it's dosn't see update os 10.2. Then i put check new version, they say "You have last version 10.1" What i need to do for update my bb q10?

    Hi...
    Update availability is depend on the network carrier you are using.
    If you want the 10.2 right now, try to update using sacheis...

  • HT4479 Mac app Store Issue: Trying to download the app store application so we can install recently purchased software update of 10.7 but unable to do so because we don't have updated software. Need assistance in installing update that's already been purc

    Trying to downloads App store application for the sole pupose of downloading a purchased OS update 10.7. We cannot download the app store until we have a software update but need the software update to download the app store.

    There is no Mac App Store app that you can download. The Mac App Store is installed with the update of previous installations of Snow Leopard to version 10.6.8. v1.1.
    Does your Mac have OS X Snow Leopard installed? If not, you have to install it before you may go further.

  • HT4972 How can update ios I don't have update option in my iPad

    iPad

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT204053 I don't have "update software" under general in my settings. Is it somewhere else.

    Help how do you update soft ware on the iPad

    - Ensure that you're using the latest version of iTunes.
    - Connect your device to your computer using the USB cable.
    - After iTunes opens, select your device when it appears in iTunes under Devices.
    - Click "Check for Update" in the Summary pane to check for available updates.
    - If an update is available, iTunes prompts you to download and install the update.
    - Finished

  • HT4623 I don't have update software how do I update?

    May u help?

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    Update to IOS 5 or higher
    http://support.apple.com/kb/HT4972

  • The application is saying I don't have updated Java, but I do.

    I am using the Kies Air Discovery Service for my new Samsung Phone.  Trying to download more than one photo at a time, it says that I need to update Java, but it's already updated.    Help? !

    On the right side, next to the recycle bin and documents...
    Perhaps it is called Applications. I am running the Norwegian language...
    The application you are looking for is called "Java Preferences".
    This is what you are looking for: JavaPreferences.png

  • HT201359 How do I update my iPad I don't have update in my general settings?

    How do I do it?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972

  • On loading Firefox, I get message that I don't have updated version, but I do. 7.0.1 Why do I get this?

    Also, not related: I keep getting an automatic download saying "service provider 22.jsp" - once I downloaded it, and got multiple blank pages. Now I just delete it, but why am I getting this?
    [email protected]

    Hi Dadwpr,
    Here is a link from Microsoft on how to  run the Memory Diagnostics Tool.
    http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
    Also I was wondering if you have changed the dpi of the scan and if you have tried a different folder to scan to?
    Click on how to scan with Hp software, it will give you how to check scan settings.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03476857&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
    Please feel free to contact me if you have other questions
    Thank you 
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • I attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't

    i attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't download. If this can't be corrected I may have to return to Internet Explorer. Can this be put right? in English
    == This happened ==
    Every time Firefox opened
    == 7/20/2010

    Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
    See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
    You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
    You can use this manual download link:
    *http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

  • The" location svc. " on my iPhone 4S is disabled w/out me knowing ,now I have no GPS,but everything else works fine. it all happened after the latest update from Apple . The phone asks me to put a 4digit code (I don't have) to unlock the restriction on it

    Please help !
       It's been almost a month that the LOCATION SERVICE on my iphne 4S has been turned off and there's a restriction on it . Which requires a 4 digit code that I don't have and no one seeme to be able to help me on this .
    It all happened after I got the latest Apple iphone updates installed .  Just a note here, except for some photos and camera, especially the the flash for taking pictures having the mind of it's own ( wont flash most of the time even when you turn on the flash ) , ALL OTHER FUNCTIONC SEEM TO BE WORKING OK .
    I've tried backing up the phone on my computer and restoring it SEVERAL TIMES w/no success . The Apple store tried TWICE and cleared everything in my phone and we started it w/the factory settings,BUT BECAUSE I NEED TO HAVE ALL MY CONTACTS AND OTHER PERSONAL INFO'S, I HAVE TO RESTORE IT TO MY OWN  SETINGS .
    The problem is that when I restore the phone, it restores all my previous setting which PUTS EVERYTHING BACK IN TO MY PHONE THE WAY IT WAS BEFORE THE BACK UP AND KEEPS ASKING FOR THE 4 DIGIT PASS CODE AGAIN . I have no control of pick and choose what should be backed up .
    I HAVE TRIED EVERY POSSIBLE CODES THAT I COULD THINK OF AND IT KEEPS LOKING ME OUT ONE HOUR AT A TIME .
    Any one  out there can help me w/this I would be greatful to you .
    E  FARIAB

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

Maybe you are looking for

  • How can we remove the commas from the Formula value in SAP BW BEx query

    Hi All, How can we remove the commas from the Formula value in SAP BW BEx query We are using the formula replacing with characteristic.The characteristic value needs to be display as number with out commas. Regards Venkat.

  • Array of Clusters Counters / Shift registers

    Hello All, In my Array of Clusters, I'm having trouble controlling my MISS PACKET indicator. Each time a packet is missed , the MISS PACKET indicator increments by 1. My problems is, that the same number of miss packets is showing up in the MISS PACK

  • Purchase Requisitions

    Hello Experts, The below decribed must be done. Is there somebody faced similar kind of issue. I need some hints how to do that. To Do:  (please notice there are 2 Systems R/3 Backend-System and SRM-System) Make  Purchase Requisitions from created or

  • Any way to hide/collapse events by year?

    I switched to a Mac and iLife and love it!  However, after importing some 20 years of photos in to iPhoto I have a very unwieldily long list of events.  In the past I had separate folders for each year, and then folders for each event under them.  Is

  • Cost centre &Internal order

    Hi, How to check for the particular Internal order is tagged to cost centre it will help full for me Thanks Sandesh Rao