BB Q5 lost all text msgs, emails, call lost

Hello,
Please advice my Q5 suddenly lost yestarday all emails and text messages, and the call log just cleared itself.
I havent done any update or software change lately.
Any idea ?
Thanks,
Tomas

The latter. Your email should restore from your email server as part of reintegrating the account to the device. But SMS messages are probably lost, along with call logs and other things. Depending on how your device is configured, you may get other things also back from your email server (e.g., contacts and calendar, if you were using your email server as your primary storage for those).
The time to take backups of priceless data is before things go wrong. If you were taking regular backups of your data, then you'd have that as the source of a restore. If you took no backups, then that was a risk you chose to take. After all, there are only two kinds of computing device users: those who have lost data, and those who will. Migrating from the latter to the former is often a very painful experience.
Hence, btw, no one can guarantee that you won't lose things again...hence the importance of regular backups, to protect your priceless data in the event of a failure of the (commodity) device.
Good luck!

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