BB really slow and disconnection problems. Prepari...

Hi all
I've been having recent problems with my BB connection which resulted in a visit from an engineer last week. The engineer checked the master box and found no issues. He advised that I replace the cable connecting the hub to the master box as he thought it could be damaged and leading to the problem.
I've replaced the cable and microfilters throughout, reset the hub, moved the hub, tried wired and wireless connection, changed channels but I'm still getting really poor speeds and disconnections and its become totally unusable. I cant obtain a result from the BTspeedtest application as it continually says an error has occurred during the test (when I can get online at all).
If I can get online when I get home I'll post up my exact hub stats. From memory the hub has remained connected for around 50hrs and the speeds are upstream 480kbps downstream 438kbps.
Finally, in readiness for the 2nd engineer on Friday is there anything I should do, for example should I connect the hub to the test port on the master socket?
Thanks in advance for your help.

Ok folks,
after removing the hub from the main BT socket (NTE5?) and connecting the hub directly to the test port I get an immediate improvement in download speeds. Stats below.
What should my next course of action be, does that mean the socket is faulty or is something off somewhere else?
BTspeedtest still shows the following error when I attempt a speedtest
The Performance Tester could not perform Assured Rate throughput test , Please try again later.
DSL Connection
Link Information
Uptime:
0 days, 0:08:20
Modulation:
G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:
448 / 3,424
Data Transferred (Sent/Received) [KB/KB]:
281.00 / 856.00
Output Power (Up/Down) [dBm]:
11.5 / 19.5
Line Attenuation (Up/Down) [dB]:
26.0 / 43.0
SN Margin (Up/Down) [dB]:
17.0 / 9.0
Vendor ID (Local/Remote):
TMMB / ALCB
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 56
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0
Line Profile:
Interleaved

Similar Messages

New Macbook Air i5 wireless is very slow and disconnect again and again. Any one has the same issue or some help??

I recently bought a new 13 inch Macbook air and wireless internet is really slow and disconnect again and again. However I hav another windows laptop at the same place and that never disconects or looses signals? wireless on this mac is too slow that I cannot even use to make a skype call. I am new mac user and getting a bit disappointed because of this bad performance.I googled about this issue and found that lot of people are having the same issue with macbook air. I switched off the bluetooth adaptor but still no progress. Any help will be appreciated. Thanks

I am experiencing something similar with my MBA 13"/i5/256GB.
To take it one step further, I started up a Terminal session and ran a ping against my wireless router. I see the same pattern repeated over and over: I get about 5 or 6 pings through, then 4 or 5 misses, then it reconnects again. When it reconnects, the first ping or two have times in thousands of milliseconds, where normal is maybe sub-millisecond to 4ms for the remaining few seconds.
I have other wireless devices, including iPhone, iPad, and an older MacBook - all work fine. The MBA is the only Lion device.

I have a problem to update iMovie 9.0.9. The OS is running really slow and halts from time to time. In the update procedure it says it's one minute left. That was one hour ago... What can I do?

I have a problem to update iMovie 9.0.9. The OS is running really slow and halts from time to time. In the update procedure it says it's one minute left. That was one hour ago... What can I do?

I have a problem to update iMovie 9.0.9. The OS is running really slow and halts from time to time. In the update procedure it says it's one minute left. That was one hour ago... What can I do?

My Apple TV is slow and disconnects after the latest update (5.1). It seems to effect both home sharing and through the net. Is there a known problem?

My Apple TV is slow and disconnects after the latest update (5.1). It seems to effect both home sharing and through the net. Is there a known problem?

Hi Scott.
There is a problem - but Apple have not acknowledged it. Many people on these forums are experiencing the same issue.
To get something done, you should report it here. The more of us that tell Apple about it, the more likely they are to fix it. You could also send a short email headed 'Apple TV update problems' to
<Email Edited by Host>

My mac pro is running really slow and the beach ball keeps appearing

my mac pro is running really slow and the beach ball keeps appearing
is there some good free software that cleans it up, new to macpro
Software OS X 10.9.2 (13C1021)

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Photoshop Elements 12 runs really slow and is almost unusable.

Photoshop (and Premiere) Elements 12 runs really slow and is almost unusable.
All other high end software works perfectly including 3D rendering software.
27" iMac mid 2011.
16gb of RAM.
Over 100gb free hdd space.
Radeon HD card 2GB.
3.4 GHz Intel Core i7.
I have tested on tiny low quality images as well.
I bought this with the bundled Premiere Elements which is also unusable even with the smallest and lowest quality video file.
iMovie works fine as does other video editing software. I ONLY have an issue with Photoshop and Premiere Elements 12.
Mavericks 10.9.3
Elements 12.1

After the latest update, Firefox is much better. Using it again.

My iPad is running really slow, and I can't connect to my iTunes account or App Store ,keeps saying can't connect to server ,but have another iPad in house and it's working fine

My ipad is running really slow, and it will not let me connect to iTunes or App Store, but have another iPad in house which is working fine I,please help

Try a hard reset by pressing the Home button and Wake / Sleep button at the same time, keep them both pressed until the Apple Logo appears on the screen.
This does not lose any data on your iPad.

I have been working on a Christmas Video and all of a sudden iMovie has been really slow, and hasn't let me played the movie or edit it. What do i do? I restarted it a few times now and nothing seems to work

I have been working on a Christmas Video and all of a sudden iMovie got really slow and wouldn' let me edit or play the video. I restarted it a few times now and nothing seems to work. What do i do?

Which version of iMovie are you using and what mac do you have?

Firefox 31.0 - slowness and script problems for using websites

Since Firefox 31.0 is released, some technical problems of slowness and script problems to use
websites have been noticed from mine. Sometimes it needs up to some minutes to load a website
and sometimes there are error messages for an unanswered script.
pemigabo123

Hello FredMcD,
thank you for your message.
But your answer to my question at support.mozilla.org is not helpful,
although it is a professional technical answer from a Top 10 Contributor
from mozilla.
It seems that there is a permanent unfixed problem always if a new
version of mozilla is released. After all fixed problems of the earlier
version of firefox, there is no problem at all.
But if I am already working with the non-problem earlier version of
firefox, then suddenly the problems of error messages, slowness and
script errors are appearing, and if I have looked for the actual version
of firefox, there was signed a new version and now I have known,
aha a new vesion of firefox was released and it needs up some time
for every new version until the error problems were fixed.
Maybe it is combined with the plugins like flashplayer or shockwave.
But a professional version of firefox should not sign up error messages,
because of plugins, while working with these plugins.
Another answer from another support.mozilla.member was for an
overload problem, because of opening some windows of firefox.
But to open many windows of firefox was already no problem with the
earlier version firefox 30.0 or earlier, until the error messages are fixed.
The same unfixed problems are since firefox 25.0 up to 30.0, but I was
wondering for how long version 30.0 was actual in practical working.
And since version of firefox 31.0 was released the same problems
of error messages, slowness and script errors were appearing.
At the moment it seems firefox 31.0 works alright.
But only the following time shows if it works without error messages,
slowness and sript problems or not.
In hope to give a helpful answer to yours
kind regards
pemigabo123

HT201412 I have iPhone 4 and phone lately unresponsive, you press application and takes a vile to open and typing is really slow and logy. Any ideas how to fix it?

I have iPhone 4 and phone lately unresponsive, you press application and takes a vile to open and typing is really slow and logy. Any ideas how to fix it?

Basics from the manual are restart, reset, restore.

Io6 update lost Youtube in my iPad and is really slow and Facebook is slow and don't what to upload photo

io6 update lost Youtube in my iPad and is really slow and Facebook is slow and don't what to upload photo the iPad is slow to.

Youtube is no longer integrated with iOS. You can download the app fromt he app store.. it's designed for iPhone... but states that it works with iPad.
As for running slow... trying holding down the power and home button at the same time for 10 seconds to do a hard reset.
Also.. if you double tap your home button it will bring up a small window across the bottom of your screen... this is called the multitasker.
Hold your finger one of the apps til they jiggle... then tap the red minus button to kill the app. If you kill them all this should help your ipad run alot faster.
Good luck

I recently upgraded to IOS5 on a 3gs and now my phones bust. My music is really slow and on some songs despite deleating and reuploading, my phone crushes each time i try to play them. i cant scroll music and my wifi is not working either whats going on?

I recently upgraded to IOS5 on a 3gs and now my phones bust. My music is really slow and on some songs despite deleating and reuploading, my phone crushes each time i try to play them. i cant scroll music and my wifi is not working either whats going on?

Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

My Satellite is really slow and takes about 10 minutes to logon

Hi,
My satellite notebook is really slow and takes about 10 minutes to logon. It also takes quite some time to open up applications especially the internet. Once the internet is open, it takes quite some time to access the net. The application actually drags across the scene and it looks like a closing curtain in extra slow motion.
Help needed.
Regards
Russ

Hi
Did you check the CPU usage rate?
Start the task manager and check if any strange background processes needs the full CPU performance.
I would also recommend checking the notebook for some viruses and malware. Such programs could make the notebook and OS sluggish.
On the other hand the notebook hardware could malfunction.
You should check the memory using the Memtest86 program. Its freeware. Check the HDD for bad sectors and try also to defragment the HDD!

My ipad 2 is really slow and it wont open app store or safari

my ipad 2 is really slow and it wont open app store or safari but i dont understand why?

Or a reset of the iPad?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Time Machine won't back up. Starts of REALLY SLOW, and the errors out.

I've been having a hard time getting time machine to back up. To start off I'll give you my specs and what I have done.
iMac
OS 10.6.6
2.4 GHz Intel Core 2 Duo
4 GB 667 DDR@ SDRAM
320 GB HD
All software updates are current. I am trying to back up to an external Western Digital 1 GB drive connected by USB2. I have formatted the external drive, and set a single partition on that drive from the Disc Utility. I have run disk repair on both the external and local hard drive. I have run disk repair permission on the local drive. I have restarted, after every time. I have done everything listed above multiple times, and have done them all in kinda different orders each time.
My thought is that the issue may not be with the hard drives, but maybe a file its trying to back up. When it starts out for the first time, it tells me that it needs to back up over 100 GB of data. It gets about halfway done, and then errors out. When I try to start it again, it tells me that it needs to backup around 50 GB of data. And this time, its REALLY slow. Like bytes slow, not Mega bytes, or even kilobytes. Bytes. 36 bites backed up, 120 bytes backed up. 2 Kilobytes backed up. SLOW SLOW SLOW.
Then it picks up, and usually gets up to 120 MB, and then gives me this error message "The Backup was not performed because an error occurred while copying files to the backup disk. - The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
Its a pretty generic message, and gives me no help in trying to figure out what the problem is. I've been trying again for almost 3 days now, and nothing is working. Is there an error log file that I can go find that would help me a little more?

woody24 wrote:
"The Backup was not performed because an error occurred while copying files to the backup disk. - The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
See #C3 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of this forum).
Its a pretty generic message, and gives me no help in trying to figure out what the problem is. I've been trying again for almost 3 days now, and nothing is working. Is there an error log file that I can go find that would help me a little more?
Tell Apple about the inadequacy of that message: http://www.apple.com/feedback/timemachine.html

BB really slow and disconnection problems. Prepari...

Similar Messages

Maybe you are looking for