BB speed halved this morning!!!!
DLM has reset my connection today resulting in a drop in BB Speed from 18 to 8 Mbps! Noise has risen from <6 to ca 23db.
Not very happy but I suppose I should leave well alone and wait for DLM reset that will restore the original conditions or at least better than they are now.
Solved!
Go to Solution.
leenoslally wrote:
My homehub did that all the time, When the Noise Margin drops below 6Db it is likely to drop. the hub will then reset and and sync on a lower speed, Mine drops from 10Mb to 3Mb increases from 4-6Db to 16db. Your line will be more stable on the lower speed, but as time goes by your homehub will keep increasing the speed your noise margin will come down your line will disconnect and cycle begins again.. Atleast thats what happens for me.
connect to test socket in faceplate, change filter if you got spare. and do the quiet line test as suggested there 17070 op 2
if your noise margin is fluctuating like you describe then you have a noise problem whether external or in your internal wiring
edit posted before I saw you had started your own thread
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Did a speed test this morning as PC seemed to be very slow. upload 73kps, download 71kbs. Is everyone and their dog online? Is it the snow? Whatever it is it's prepare poor service from a line capable of 6mps. Anyone else experiencing this
PeterHi thanks for your interest,
NB test taken from master socket
ADSL line status
Connection information
Line state Connected
Connection time 2 days, 8:24:40
Downstream 883 Kbps
Upstream 896 Kbps
ADSL settings
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Type PPPoA
Modulation ITU-T G.992.5
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Loss of Framing (Local) 0
Loss of Signal (Local) 0
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HEC Errors (Down/Up) nil / 10812
Error Seconds (Local) 819
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Download speedachieved during the test was - 516 Kbps
Your DSL Connection Rate :880 Kbps(DOWN-STREAM), 896 Kbps(UP-STREAM)
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Additional Information:
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Peter -
Low broadband speed starting from this morning
Hi!
I can normally get 7-7.5Mbps from my broadband connection. This morning, the speed dropped dramatically to 1.85 Mbps.
Here is my HomeHub ADSL values:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 2:30:38
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Fast
Noise margin (Down/Up)
11.9 dB / 23.0 dB
Line attenuation (Down/Up)
8.0 dB / 5.5 dB
Output power (Down/Up)
13.8 dBm / 12.2 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0
Also, here attached is a screenshot of the BT speed test I ran this morning. In my opinion, the values circled in red are not what they should be:
Thank you for your attention and your help.
ccristalcheck your profile again when you have 3+ days connection time and if still 2mb profile then contact the mods as it may possibly be stuck.
contact mods
can take up to 3 working days for mods to contact you
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My wireless stop working this morning since they did an upgrade to my xfinity speed.
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Hi
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Message was edited by: DanFromPittsburghContents of my CrashReporter log:
Process: ReportCrash [493]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Date/Time: 2011-04-20 10:41:42.491 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000019143f48d
Crashed Thread: 7
Application Specific Information:
Analyzing process: Safari[491], path: /Applications/Safari.app/Contents/MacOS/Safari; parent process: launchd[156], path: /sbin/launchd
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff83b1bf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83b1be19 nanosleep + 148
2 libSystem.B.dylib 0x00007fff83b68df0 sleep + 61
3 ReportCrash 0x000000010000882f 0x100000000 + 34863
4 ReportCrash 0x0000000100001cf0 0x100000000 + 7408
Thread 1:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 com.apple.CoreSymbolication 0x00007fff856be93b CSCppExceptionSafeThread::CSCppExceptionSafeThread(void ( block_pointer)()) + 211
3 com.apple.CoreSymbolication 0x00007fff85697a5d CSCppSymbolOwnerCache::create_symbol_owner_data(CSCppSymbolOwner*, CSCppDsymData*) + 247
4 com.apple.CoreSymbolication 0x00007fff856702be CSCppSymbolOwnerCache::data_for_symbol_owner(CSCppSymbolOwner*) + 54
5 com.apple.CoreSymbolication 0x00007fff8567025b CSCppSymbolOwner::data() + 33
6 com.apple.CoreSymbolication 0x00007fff85693d60 CSSymbolOwnerForeachRegion + 45
7 ReportCrash 0x00000001000056db 0x100000000 + 22235
8 com.apple.CoreSymbolication 0x00007fff856757fd CSSymbolicatorForeachSymbolOwnerAtTime + 101
9 ReportCrash 0x000000010000541c 0x100000000 + 21532
10 ReportCrash 0x0000000100007fb4 0x100000000 + 32692
11 ReportCrash 0x0000000100008aa0 0x100000000 + 35488
12 ReportCrash 0x000000010000ad72 0x100000000 + 44402
13 ReportCrash 0x000000010000ab4f 0x100000000 + 43855
14 libSystem.B.dylib 0x00007fff83b269dc mach_msg_server_once + 378
15 ReportCrash 0x000000010000a256 0x100000000 + 41558
16 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
17 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 libSystem.B.dylib 0x00007fff83b2697f mach_msg_server_once + 285
3 ReportCrash 0x000000010000a256 0x100000000 + 41558
4 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 3: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83afa12a kevent + 10
1 libSystem.B.dylib 0x00007fff83afbffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff83afbcd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff83afb7fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff83afb128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff83afaf4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83afb35c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff839b4932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff839b3dbf CFRunLoopRunSpecific + 575
4 com.apple.DebugSymbols 0x00007fff882f44ac SpotlightQueryThread(void*) + 380
5 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff83afaf4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83afb35c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 7 Crashed:
0 com.apple.CoreSymbolication 0x00007fff85672bb9 void extract_direct_stabs_from_header<SizeAndEndianness<Pointer64, LittleEndian> >(TExtendedMachOHeader<SizeAndEndianness<Pointer64, LittleEndian> >&, TRawSymbolOwnerData<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>&, TNList<SizeAndEndianness<Pointer64, LittleEndian> > const*, unsigned int, TRange<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>) + 731
1 com.apple.CoreSymbolication 0x00007fff8567278f void extract_stabs_data_from_header<SizeAndEndianness<Pointer64, LittleEndian> >(unsigned int, TExtendedMachOHeader<SizeAndEndianness<Pointer64, LittleEndian> >&, TRawSymbolOwnerData<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>&) + 409
2 com.apple.CoreSymbolication 0x00007fff856afcd9 CSCppSymbolOwnerData* create_symbol_owner_data_arch_specific<SizeAndEndianness<Pointer64, LittleEndian> >(CSCppSymbolOwner*, CSCppDsymData*) + 3486
3 com.apple.CoreSymbolication 0x00007fff85697930 create_symbol_owner_data2(CSCppSymbolOwner*, CSCppDsymData*) + 111
4 com.apple.CoreSymbolication 0x00007fff85697cb2 __create_symbol_owner_data_block_invoke_1 + 30
5 com.apple.CoreSymbolication 0x00007fff856be6b0 CSCppExceptionSafeThread::sacrificial_thread_init() + 150
6 com.apple.CoreSymbolication 0x00007fff856be715 thread_init_trampoline(CSCppExceptionSafeThread*) + 9
7 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x000000019143f48d rbx: 0x00000001220008a8 rcx: 0x0000000000000064 rdx: 0x000000011f1d4290
rdi: 0x0000000000000000 rsi: 0x000000000000e800 rbp: 0x000000011f1d46d0 rsp: 0x000000011f1d4170
r8: 0x000000010039b000 r9: 0x00000001003b6c10 r10: 0x0000000000000000 r11: 0x0000000000000001
r12: 0x00000001218c8a18 r13: 0x0000000000000034 r14: 0x000000011f1d428e r15: 0x00000000000005c8
rip: 0x00007fff85672bb9 rfl: 0x0000000000010206 cr2: 0x000000019143f48d
Binary Images:
0x100000000 - 0x10000fff7 ReportCrash ??? (???) <6D659CCB-A577-46CE-F70C-32E14CD7FA7F> /System/Library/CoreServices/ReportCrash
0x10001a000 - 0x1002a2fef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff804d8000 - 0x7fff80578fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff808ba000 - 0x7fff80937fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff80938000 - 0x7fff809eefff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F206BE6D-8777-AE6C-B367-7BEA76C14241> /usr/lib/libobjc.A.dylib
0x7fff81100000 - 0x7fff812befff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2C6ECACF-CD56-1714-6F63-CB6F5EE7A1E2> /usr/lib/libicucore.A.dylib
0x7fff81ecb000 - 0x7fff81edafff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff82046000 - 0x7fff820a6fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff827e8000 - 0x7fff82845fe7 com.apple.Symbolication 1.2 (72) <BED6B51F-7EAD-EA8C-0540-CE7BF12785F5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff837ff000 - 0x7fff8380dff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff8380e000 - 0x7fff83824fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff83832000 - 0x7fff83838ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83839000 - 0x7fff83844fff com.apple.CrashReporterSupport 10.6.7 (258) <BB0B9A08-6CEC-0500-5BD1-C18E1465E406> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff83915000 - 0x7fff8393dfff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff83968000 - 0x7fff83adffe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff83ae0000 - 0x7fff83ca1fff libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff84ab8000 - 0x7fff84abeff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff853c3000 - 0x7fff85404fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85485000 - 0x7fff85542fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8566c000 - 0x7fff856effef com.apple.CoreSymbolication 2.1 (46) <9F1EEDC7-4779-04E4-8C3C-38202CF1227F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff858cf000 - 0x7fff85c03fff com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff863d0000 - 0x7fff86460fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8701d000 - 0x7fff872a0fe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87710000 - 0x7fff8774bfff com.apple.AE 496.4 (496.4) <CBEDB6A1-FD85-F842-4EB8-CC289FAE0F24> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8790b000 - 0x7fff87a22fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff87b9c000 - 0x7fff87badff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff87da6000 - 0x7fff87da6ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87ec9000 - 0x7fff87f82fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8811a000 - 0x7fff881ecfe7 com.apple.CFNetwork 454.11.12 (454.11.12) <B1C9008A-4A5D-609D-5D10-C93DAD6FFB4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff881ed000 - 0x7fff881f1ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff882ef000 - 0x7fff8832dfef com.apple.DebugSymbols 1.1 (70) <C3D11461-E118-09DB-D9D7-8972B3FD160F> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8833d000 - 0x7fff88368ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff89112000 - 0x7fff8915efff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff8915f000 - 0x7fff891a9ff7 com.apple.Metadata 10.6.3 (507.15) <5170FCE0-ED6C-2E3E-AB28-1DDE3F628FC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib -
Successful update this morning.
Although I successfully downloaded 2.0 on Friday (after several attempts) and 3 apps, I decided not to install them. I've been monitoring this discussion group since then.
This morning I decided to give it a go.
The preparation/backup/firmware install etc took about 20 minutes. It rebooted the phone, then did a restore of my music and videos which took another 20-25 minutes.
It did not install the apps, it only restored all of my previous data, settings, music, etc. I had to manually do a sync for iTunes to install the 3 apps that I downloaded on Friday.
Everything went smoothly. All of my data, settings, and apps are there and working fine. I only had to turn Passcode Lock back on.
PUSH in ON by default, so I immediately went into Settings and turned it off. If I experience excessive battery drain I will update this post. So far, WiFi strength, load times, overall performance speed do not seem to be affected.
Although I can't say for sure whether it was necessary, I did download the latest version of iTunes from Apple and not via software update. I also used my original Apple USB cable and not a 3rd party cable that I once used on a previous software update (which crashed).
I feel guilty being the bearer of good news when so many people have had so many problems. Believe me, I've had my share of problems in the past, but this morning's update worked fine.1) Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Slow Connection this Morning.
Noticed My connection was slow this morning, done the appropiate test via ethernet from my macbook to the HH3. Got a result of download speed 6.72 and upload speed 9.95. The ip profile my line is 16 - 73 mbps. I clicked on the further diagnostics and it said contact your ISP. I tried restarting the HH3 but same result. Could a Moderator please pm me.
Looks as if you don't need the mods for now. If you do later, they don't usually react automatically to posts here, even if you ask. You must contact them explicitly at http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy.
Also, I guess they work mainly by email rather than phoning, but not sure. -
Broadband speed halved since weekend
At some point in the early hours of Saturday morning, my BT Homehub lost its ADSL connection and since then I have been unable to connect at anything like the previous speed. I am connected to the Poplar exchange.
Before this happened, i was connecting at around 3500kbps (which itself is not great, but is the best I've ever managed to get), now it is down to 1888kbps and is too slow to watch BBC iplayer.
Running speedtester this morning returned the following results:
Download speedachieved during the test was - 1363 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1888 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
ADSL Connection Details from the homehub are:
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 01:19:50
Downstream
1,888 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
16.2 dB / 19.0 dB
Line attenuation (Down/Up)
56.4 dB / 31.5 dB
Output power (Down/Up)
3.0 dBm / 1.4 dBm
I rang BT this morning, and was told by the call centre in India to restart the Homehub (which had no effect) and wait 10 days for the problem to somehow resolve itself.
I would be grateful for any ideas as to how to proceed.
Thanks
TimHi your disconnection has caused your noise margin to increase from its default 6db to 16.2 this has caused your speed to drop Do not restart your hub again as the exchange equipment needs to see a stable connection and given time the noise margin will reduce and your speed increase if after the suggested the noise margin has not started to reduce then you will need to contact the forum Mods at this link and complete the web form asking them to reset your noise margin http://bt.custhelp.com/app/contact_email/c/4951
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
I have double checked that the apple tv is connected to my wifi (as my I-phone is working correctly) I downlaoded the update page from apple tv, how ever the movie I rented this morning is still downlaoding 9 its 3:30pm) my kids tell me it should only take a couple of minutes is there anything I can check???
Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps. -
Ok so I was using my iPod touch this morning and listenig to music on the dock and I took it off and now the iPod does'nt turn on and when I plug it in to my MacBook Pro it comes up and im not sure whats wrong with it.
Hi,
Try a Reset... You will Not Lose Any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the iPod On...
You may have to try this several times... -
My ipod 4th gen screen kept jumping this morning. Had to do a restore to factory conditions and it is working fine now. However, it originally had a factory installed Nike+ app on it and it did not install with the restore. I use this app daily with the running chip to log my workouts. Anyone know how to get this app back from Apple? Loading the Nike app from the app store is not the same thing as you need gps running continually for it to work (as with an iphone). Can't have that with my ipod unless I'm connected to wifi. Help?? Thanks.
If you go to Settings do you see an entry for the Nike app? There is no way to delete or hide that app?
Have you tired using the Spotlight search? Maybe you just can't find it.
Next would be to restore a gain. First from backup then next to factory settings/new iPod.
The Nike app you can download/install
Nike+ Running for iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad on the iTunes App Store
Does work on the iPOd. You just do not get all the information that GPS/cellular connection can get. You will still be able to get distance/footstrikes like the installed app an you do not need the shoe sensor.. It uses the built-in sensors on the iPod
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