BB Speed stuck at 1MB for more than a week

Question

Hi, I hope someone can help. My broadband has been very slow and stuck at a constant 1 MB upload and dowload for more than a week. It sounds like ive been placed in the 'Lower banding' profile. I was unaware that turning the router on and off caused this, however I cant seem to get back up to the 8-9 MB that I had when I joined a month or so ago. Ive left the router on 24/7 for about 8 days, but it will occasionally reset, so I cant get a constant 3+ days stable connection.  
Here are my stats:
Line state:
Connected
Connection time:
0 days, 04:01:35
Downstream:
1.125 Mbps
Upstream:
1.188 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
30.8 dB / 5.9 dB
Line attenuation (Down/Up):
33.1 dB / 22.0 dB
Output power (Down/Up):
13.3 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
26 / 95
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
31 / 56
Error Seconds (Local/Remote):
17 / 79
Thanks for any help!

Answer 1

extension cables particularly the flat type are know to cause problems and it woyld be better to get a longer rj11 modem cable something like this 
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