Bb torch 9800 or bb curve 9360

which is better? torch or curve?

For me, Curve 9360 is better than Torch 9800 because of being an OS7 phone.
Ron
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Syncing contacts of my BB Torch 9800 to BB Curve 8520

Hi,
I recently got a BB Curve from the company I work for. I also own a BB Torch 9800 (my personal phone) which I use to use for official purpose. Now, I need help in transferring all my contacts to my BB Curve. Request guidance.
Thanks.

Hi and welcome to the forums!
KB05421 What is the Switch Device Wizard
"BlackBerry® Desktop Software can be used to switch from a previous BlackBerry® smartphone to a new BlackBerry smartphone . The BlackBerry smartphone data and settings from the previous BlackBerry smartphone , such as email messages, organizer data, and third-party applications that are compatible with the new BlackBerry smartphone, are imported to the new device. If there are any email accounts that are associated with a BlackBerry® Enterprise Server, these email settings are also imported to the new BlackBerry smartphone."
KB23677 How to switch devices using BlackBerry Desktop Software
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Moving Contacts from Curve 8350 to Torch 9800

I recently upgraded my curve 8350 to a BB Torch 9800. Prior to doing this I made a backup of all the contact files on the phone. When I connect my Torch to my computer I open the Blackberry Desktop Software to restore my .ipd file from the curve. I select address book from the restore, it tells me the restore is complete but there are no contacts on the Torch. I have tried restoring the entire file with no success as well. Can someone help me please.
Solved!
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Hi and Welcome to the Forums!
In the interests of the Community (where everyone learns from everyone else), would you mind posting what your solution was? That way, others who search will perhaps be able to use your solution without needing to post any question of their own.
TIA!
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Used torch 9800 or bold 9700/9780

So I can get a torch 9800 for $115 (It's used but mint condition). Or I can get a 9780 (its hard to find one for around 100 - 120 (used). Or I can get a 9700 for ($80)
I don't really use games, or apps which is why I'm getting a blackberry not an iPhone. I heard the torch has worse voice quality and stuff... And I kind of want to get a 9360 curve since I can get OS 7, but will not being able to get new OS affect me with the torch or bolds?
I also hear the keyboard isn't as good on the torch?

Of the choices offered, I would go with the Curve 9360 for the simple reason that it has OS 7. As for the voice quality, I've yet to encounter a BlackBerry model with poor voice quality. As for the keyboard, I only have experience with Bold and Torch keyboards (not the Curve) and both are very good. The best physical keyboard, and many will agree with me, is on the Bold 9900 with OS 7 but that is not one of your choices.
Keep in mind that whether you get an OS 6 phone or an OS 7 phone, BB10 phones are just around the corner and they promise to be quite spectacular so you might not require the most up to date OS at this point.
I hope that helps you.
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Email Setup Torch 9800 Username Password

Hi, I'm using a BB Torch 9800, basically I changed my email password recently and now need to change the settings on my BB. However when I tried to go to settings to change my email account settings, its asking for login? It not my email account or BB ID login as I tried to register to that and that didn't work. Then I think its the BB account (which is different from BB ID... so confusing...) So I tried register that but doesn't seem to allow me to do so.... Any suggestions would be appreciate it! Alternatively, should I wipe all the info and start again? Many thanks!Maria

Hi all; still trying to set up emails on my Torch.
Using a Curve it is fine.
Pull the 3 SIM and put into the Torch.
Boots up fine.
Phone works fine.
Email setup > enter username ( my main email address ************@aol.com ) > enter password ******
BB throws up ! message says username invalid - must contain at least 4 characters.
HELP PLEASE!!
e
Fair winds and kind landfalls

Camera - Torch 9800 - Unable to capture the image

Hey everyone!
Had a torch 9800 for 18 months now and always been working fine... until today.
I went to use the camera and it all seemed to open up fine but instead of seeing what the lens sees the screen was black. The centre focus [ ] was there and I could zoom back and forth just a black screen.
When I click for a photo I get a message " Unable to capture the image "
I have searched the web and found nothing conclusive. Battery pulls, a full wipe and installation of the o/s have made no difference to it's lack of function.
Does anyone out there have a suggestion?

I am having the exact same issue. I also tried rebooting, taking out the battery and sim card and cleaning out the back, alas no difference.

Text Message display on Curve 9360

Hi...just got a new Curve 9360. The default text message display shows all messages i.e. if I've sent a text most recently that is what I see at the top. What I want it to do is show the SMS Inbox (which I can navigate to via the folder options, but I can't find a way to set it as a default). Can't work out how to do it either on the device or when connected to the PC. Any suggestions...?...R

Do you mean that currently ALL of your email messages and SMS text messages are mixed in one folder when you view, and you want to see a folder on your homescreen of ONLY your SMS text messages? And your email messages in another folder?
If so, on your device, open that Messages folder > press the Menu key > Options > Inbox Management and check the box on "Text Messages", and save. That will put an SMS Text message folder on your screen.
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BB Curve 9360 wont let me download music, receive pictures or display pictures, or receive voice notes... HELP!

ever since i put my songs off my phone onto my laptop to then transfer onto my iPod i have been having serious difficulty with my phone, i cant receive pictures, voice notes and cannot download music. i have tried everything, i have deleted blackberry messenger, deleted app world, wiped the phone 3 times, taken the battery out a lot and also tried to restore factory settings (dont know if it worked). its really frustrating that i cant even download a song or receive a picture! please help because i dont know how much longer i can go before i smash the thing up!!
all suggestions are appreciated!

Hi tompain10x,
Welcome to the Support Community!
Were you receiving any error messages on your BlackBerry® Curve™ 9360 smartphone? If so, could you please provide the full error message and when you receive it?
Thanks.
-FS
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Curve 9360 Notification Bar

Hi,
I'm new to the blackberry world! I just got the Curve 9360 and used to have a notification bar under the time and date. It displayed any notifications (text, bbm, email, facebook etc..) also a search bar, and the volume button. not sure how I did this but it's gone, can anyone help? how do I re-add this bar. It's a pain having to go into all the menus to see where the notification are and changing the volume etc...
THANKS!
Lisa
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Will you do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
After rebooted, let me know what you see on your homescreen?
If it remains the same with this notification bar missing, could you please post a screenshot here?
Directions to that are here: http://supportforums.blackberry.com/t5/Community-Feedback-and-Ideas/How-to-post-a-screen-shot-of-you...
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Torch 9800 ''email set up icon not responding'' ... unable to edit or set up email accounts.

Torch 9800, Network provider, O2 UK.
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March. All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .
I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .
On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. What use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime PLEASE help by offering a solution to the issues I have mentioned.
Thanks
BlackBerry is for Life not just for Christmas
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Welcome to the forums, bs342!
Well, since you searched the forums, you are undoubtedly aware that the problem you report is unfortunately a common one these days. The good news is that RIM is definitely aware of and working on the problem.
First, let's try something on your computer. What browser are you using? Your problem there might just be as simple as clearing cache in your browser, then closing and reopening the browser to try the website again.
If that doesn't work, try this:
From your device's browser, go to mobile.blackberry.com. Select your country of choice, then go to Communicate>Email. Scroll down to Other Personal Email and click on Integrate Now, then Launch Email Setup. You should be able to integrate your e-mail accounts that way until RIM has fixed this issue.
Please let us know how it goes!
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My BBM and BB Instant messaging all not working on my BB Torch 9800 Even with my Data Plan Activated!

Device: BB Torch 9800
Carrier: Globe Telecom (Philippines)
OS Version: 2949 (v6.0.0.668,Platform 6.6.0.236)
App free Space: 266.7 MB
Device Memory free space: 3.5 GB
Apps Installed:
AOL IM: 2.5.78
BBM: 6.1.0.71
Facebook: 2.0.0.58
Google Talk: 2.5.125
My Space: 2.0.0.19
Twitter: 2.1.0.28
Windows Messenger: 2.5.125
Yahoo Messenger: 2.5.125
BB App World: 3.1.1.21
Problem: I bought my Torch 9800 on a Blackberry Retailed outlet and inserted my Old Simcard on it . I enrolled on a BB data plan from my carrier (GLOBE's BB Social ON: pls refer from this link to understand better regarding my Carrier's Data plan ) I can access only on my Facebook,My space and Twitter Apps. All other such as BBM, YM,WM,AOL ang GoogleTalk are not working. For BBM: I tried to add a contact as well as my frend tried to add me but i never received the invitation nor did my friend (my friend also has the same Carrier as mine and enrolled on the same package using his BB Bold 9000 OS 5 with BBM 6.1.0.71),another friend also tried to send me BBM invite but never received it. When I tried to log-in on my YM app,it says "service not enabled for this handheld".. I tried to go to the Carrier Customer Service to help me with the settings or something and say that my account is already updated to their BB services and I have already the correct settings. I tried to delete and reinstall the apps..did countless hard resets on my phone..but still the same problem..Can Someone help me plz..

I'm sorry to say, but I'm having the EXACT same telecom, same plan, same problem. I wonder if the original poster was able to solve his problem. I still can't use my BBM, though the other apps work just fine. :/

How can i find out serial no of torch 9800 without the phone.

How do I find out serial no of my torch 9800 without the physical phone ( is it in the packaging to the brand new phone?) so that I can report it being stolen and alert anyone buying a stolen hanset in 2nd hand Market. Who should I report it having been stolen after repotted it having been stolen to the police.

Your cell carrier would have a record of it. They might even blacklist the phone so nobody else can use it.
Give them a call to see what they will do for you.
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My Torch 9800 will no longer sync after 6.0 Bundle upgrade

My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync.
It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID"
"An error occured during an attempt to access a device database record.
PLEASE HELP... I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...

Hello harvinj,
Welcome to the forums.
Have a look at the two below article which may help you out with your issue.
"Synchronization Error. An error has occurred during an attempt to update a device database record" ...
BlackBerry Desktop Software displays "An error has occurred during an attempt to update a device dat...
-SR
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No longer able to locate the Twitter icon anywhere on my Torch 9800

I have Twitter version 4.0.0.15 installed on my Torch 9800 and have been using Twitter frequently for the past six months or so. For some reason I can no longer find the Twitter icon anywhere. Not in "All", "Favourites", "Frequent" or Downloads. I have tried uninstalling, re-installing, pulling the battery for a reboot (both with the Blackberry turned ON as well as with it OFF), all to no avail. This just started the other day. At about the same time, or shortly before this problem started, I upgraded the News/sports app "Canoe". Thinking that it might have been this upgrade that is causing the problem, I currently have Canoe uninstalled and went through the same procedures but have been unable to correct it.
Has anyone had a similar problem? If so, how did you correct it? I miss using Twitter.
Thanks much!
Solved!
Go to Solution.

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Device > Applications. Do you see it listed there?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Can't download apps to my Torch 9800 from BB app world

Hi, have recently purchased a BB Torch 9800, but can't download an app from the handset despite having created a BB ID. When I do try I keep getting an error message advising me to try later?

Hey northernboy,
Welcome to the BlackBerry Support Community Forums.
Try completing the following:
1. From the Home screen of the BlackBerry smartphone, click Options > Date and Time > set the Update Time field to Automatic.
2. Press the Menu key, and select Update Time
3. Press the Menu key, and select Save
For more detail on this have a look at this:
http://btsc.webapps.blackberry.com/btsc/KB25882
Cheers.
-HB
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Bb torch 9800 or bb curve 9360

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