BB Torch stopped recieving and sending both emails and BBM
I can't send or recieve since mid this afternoon.
Everthing else seems to be working: Text messages work as does the internet browser
I can access the appp world too
Is the mail server down? or is this just my phone?
Hi boxster
First perform a Battery pull restart by removing the Battery while your device is Powered On , after reboot try those steps in a sequence :
1- Register your Handheld .
KB00510 How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 Send the service books for the BlackBerry Internet Service
( Wait till a Registration message comes in your message box for each email you have configured )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
Try those steps and if you are unable to recieve any registration messages then you may have to call your Carrier regarding this issue.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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