BB will not Display Incoming Calls Contact Info

Hi there,
I am a new user to the Black Berry world, and have encountered a problem I hope can be fixed.
I have 84 contacts in my Adress Book in my Black Berry 8900, all with 10 digit phone numbers linked to each.
I do not pay for caller ID through Rogers Canada (Just to let you know).
The problem I am having is that, when one of my contacts call me, even though I have there phone number in my contact list their name or picture does not appear. I simply get a pop up saying Incoming Call Unknown Number...
I've done some searching online and found that in some other black berries people had this fixed by turning off their content protection in secruity>General settings> Content Protection.
This however did not work for my phone.
I have had a Sony Ericsson W580i which was capable of doing this simple feature from over a year ago and was on the Rogers service for that phone too.
I just got off the phone with Rogers and they are claiming that without Caller ID it is impossible to do this simple feature on a Black Berry.
Hope I can have my issue solved here!
Thanks in advance!
Nick

Well, unless I'm missing it, none of those posts referred to not having the CallerID service provisioned on the line...rather, they seemed to be discussing getting callerID to display from contacts in the device address book versus the SIM. Personally, I have no use for my SIM...I'm on VZW, though...not sure if other devices or other carriers can handle a BB with no SIM. Probably not.
Occam's Razor nearly always applies when troubleshooting technology issues!
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