BB will play music out load but the phone wont ring

Hi everone please help.
My BB 8900 wont ring,
i have changed both the speakers but it has made no difference, also when i did a test it worked for the handset speaker but not handsfree speaker.I have checked all my profiles and and all the settings but it stays the same
I have not downloade any software or dropped the phone.Does anyone have any ideas!!!
The strange this is that when i play music i can hear it!!
HELP

You could try a software reload by using the guide here:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
if that doesn't work, it has to be a hardware issue. You may have to explore device replacement options.
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bazyeo wrote:
@steve_p: The point I am trying to make is your statement that the X6 has an annoying bug where the music player goes to near silent through the loud speakers. Just because it affects some phones but not all does not mean it is a bug. If it was a bug it would affect all phones not just some...
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BB will play music out load but the phone wont ring

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