BB Z10 EMAIL SYNC

HI my BB10 is set up linked to my ISP email server and it works well except for one thing - As soon as I download my email to my computer, it disappears from my phone.. I need to save it on my phone so I can search when I'm mobile and refer back to old messages. If I have to go home to look up something, why would I have email on the phone?
I need it to work exactly like the Torch did, Save it unless I delete it. I can live with the email NOT being removed from the server when I delete it but I ABSOLUTELY NEED it to be saved on the phone until I decide I don't need it anymore.

jamesip wrote:
I have the opposite issue. When I delete an email from my BB, it is also gone from my Gmail when I access it on my desktop. Can I make it so I delete emails only on my BB?
At present, no. The workaround is to use filing rather than deleting, which of course causes other cascaded issues (e.g., you have to then, via other interfaces, work with those email items in the folder to which you filed them).
jamesip wrote:
Also related - how long do emails stay on my BB? Are they automatically deleted after a certain time? 
Depending in the account integration method (e.g., IMAP versus POP versus EAS versus etc.), you may or may not have access to a setting to control it. The maximum timeframe, however, is a 30-day "rolling window" where items going back only 30 days will display on your BB (less if you can control the setting and have changed it to something shorter).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Z10 EmAiL syNc

    Can someone please tell me why you can only back sync email 30 days 

    www.blackberry.com/contact
    There's a phone contact and physical address located on that page.
    I don't know of an email address which can help you.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • EMAIL SYNC TIMEFRAME

    I have recently switched from a pop3 email account to imap and I no longer have the sync timeframe option so that I can keep emails on my Z10 forever.
    Any idea why? Have I done something wrong?

    Hey ldynredd.
    The "Sync Timeframe" option is normally available only for ActiveSync enabled accounts to configure how far back the your BlackBerry Z10 Smartphone syncs messages.
    Are you positive the account you had previously was a POP3 account? It sounds as though the account was integrated as OWA/ActiveSync if the "Sync Timeframe" option was available.
    If your current IMAP email server environment has ActiveSync available, I would suggest reconfiguring the account and use the advanced settings on your BlackBerry Z10 Smartphone to add it as an ActiveSync account.
    Please let me know if you have any further questions.
    Cheers.
    -Sawks
    Come follow your BlackBerry Technical Team on Twitter !@BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)

  • How do I stop the EMAIL sync between my desktop  and my laptop?

    How do I stop the email sync between my desktop computer and my laptop? Right now, the laptop is set to automatically load my email when I click on mail. I use my desktop daily; laptop only when traveling. The laptop is somehow set to receive ALL messages, so I get messages that are several weeks/months old. I want to be able to manually sync and NOT have all of the hundreds of old, already viewed messages sent to my laptop. However, I DO want my desktop to receive all of my old messages so that I can have them when I return from traveling. Thanks.

    Actually, your mail isn't 'synchronizing' in the conventional sense at all. And, you are effectively trying to make it do so manually at the present time. As you have discovered, this simply does not work.
    The only way that you can effectively address your requirements is to use IMAP—rather than POP3—technology. Using IMAP will allow you to readily control what is stored on the server, and will provide a view into that data store when you use your portable computer.
    While is is possible to use POP3 and set one computer to delete mail from the server and the other not to, this is potentially fraught with problems, and will not fully address your concerns.
    An IMAP option is available from such providers as Apple with .Mac, AOL with AOL Mail and AIM Mail, and Google with GMail. You can convert an existing POP3 account with such a provider to IMAP with little difficulty, or initiate a new IMAP account with such a provider and forward mail to it from providers who do not offer such an option.

  • Does email sync over iCloud also support sync of non iCloud email accounts?

    I use mac, ipad and iphone with sync over iCloud. While ipad and iphone sync emails of both iCloud and non iCloud email accounts, email sync between mac and ios devices works only for iCloud email account.
    Please clarify whether iCloud should sync emails of both iCloud and non iCloud email account across all apple devices (mac, iphone, ipad) or it is not designed to do so.
    Thank you.

    Thank you for clarification.
    However, after rechecking everything again, I can cofirm that full sync of all email accounts (icloud and non icloud) on all apple devices works perfectly as long emails originate from ios device. Unfortunately, this does work if email is sent from mac.
    Thanks again.

  • Are there any Outlook Email Sync Tools Available f...

    Hi, I've had the n900 for a while now, bit peeved with it, was sold as having proper tbt gps etc, that's another story I guess and one which is well documented elsewhere . Only getting round to setting up my email sync now and guess what, it doesn't work!! You don't seem to be able to sync emails between Outlook and the n900, not using PC Suite or OVI suite from what I can see. My work domain and mail is hosted on gmail, I leave a copy of the messages on the server so I can get in Outlook and on the device. Sometimes when I read a message, or reply to a message on the n900 it will never come through to Outlook, even though a copy is being left on the server. it would be nice if a sync tool was available for this, anyone know of any?
    Thanks
    Eamonn

    you have a couple of options.
    first, you have to know that ALL messages you send from your n900 do not get put on the server, but are actually in your "sent" folder on you n900.   so you will need to open that folder, and select all, then move to a folder on your server.....should you be using imap.
    next.   i would recommend that you set up your email as imap.  it is similar to using MS exchange except that it is free, it does not sync your contacts, it does not sync you calendar.  but works great.  you will be able to see all your folders on your gmail account and even be able to transfer all your sent email on you n900 to your sent email on your gmail account.
    i would stay away from OVI suite as it will just make a mess.   with the n900, it is not necessary to have anything sync with outlook, except your contacts, notes, calendar.  so use PC Suite instead as it works solid!
    now, since you are new, there is a way to make your n900 email work much faster and smoother as well.  
    first, install these repositories to your n900 for future use.  just click on the links within the browser of your n900 and they will auto-install for you.
    EXTRAS-TESTING
    EXTRAS-DEVEL
    now open your appmanager and install rootsh.  (this will help you for later as you read in this forum...at least for things that CPitchford and Ceroberts75 post)
    now, here are directions to make your email client work much faster.  since i cannot attach a .tar file to this, if you send me a pm, i will send you a link to download a safe copy of it for you to use.
    save the .tar file to root folder (your root folder is going to be n900 or whatever you named your unit)
    open xterm
    sudo gainroot
    cd MyDocs
    to install, use this code:
    tar xzf modest-3.4.2-baxyp-1.tar.gz  -C /
    NOTE:  There are 2 spaces after the ".gz" and 1 space after the "-C"
    it will just do an immediate prompt again, and seem like nothing happened, but it did. 
    to uninstall and go to original settings, use this code:
    apt-get --reinstall install libtinymail-camel-1.0-0 modest
    now for the Nokia Messaging:  i started a thread for this Nokia Messaging.   Nokia messaging will auto-sync all your email like stated above, but there are different limitations to alerts and such on the n900 and if you only have a few email addresses, imo, it is better to just set them up in the modest email client (standard email installed).  it will also save a few taps everytime you have to see the email.
    FOLLOW THESE DIRECTIONS:
    with symbian, you just need to go to email.nokia.com and install it.
    but...on maemo, it is built in.
    open email client
    menu
    new account
    next (wait for it to search)
    choose your region
    service provider:  Nokia Messaging
    next
    e-mail address: (to the nokia messaging account you have for login)
    password: (to the nokia messaging account you have for login)
    next
    it will search...and probably have an error with server and then ask to have you put in all the advanced information.  use this information below:
    email address:
    your nokia messaging login email
    incoming:
    mail.nokia.com
    143
    outgoing:
    mail.nokia.com
    587
    with no securities used.
    next
    this should do it and then you will see it start to sync.
    then you can go into the settings of nokia messaging and set up the sync settings and times.
    now when you open your email client, you will see "Nokia Messaging"
    when you tap on that, you will now see all the email addresses you have set up for nokia messaging.
    you can add up to 10 email addresses on the nokia messaging....and i am currently using 6 on my integrated email client...so you can have at least 16 email address on your n900 now, probably up to 20.

  • Email Sync on Vista 64 not working

    Hi,
    I am using a N79. I have configured the Email Sync and it's working fine with Vista 32 bit.
    Now I've got a new PC with Vista 64 bit. I installed the PC Suite with the same version I as on the 32 bit Viste (7.1.30.9)
    The N79 is recognized by the PC Suite and a sync is possible for  Notes, Callendar and Contacts but NOT for E-Mail
    On the 32 bit PC the E-Mail sync is available.
    Any Idea?
    Thanks
    okm
    Solved!
    Go to Solution.

    Hi, thanks for the update hint, but at the moment it is not possible (please do not start a discussion and accept my answer) It is working now. I deinstalled everything, used the PC Suite Cleaner, restarted my PC. I downloaded the PC Suite again and installed it. After the installation I plugged my device in. The driver was not recognized and I downloaded the USB driver. After the installation the device was recognized and I can sync Emails again. Regards and Thanks OKM

  • Need help with email sync utilizing gmail...

    I have the new curve 8520 and I use google sync for calendar and contacts. My question is regarding my emails syncing though. When I delete my email from my phone, it deletes from gmail, which is what I want. However, when I delete email on my my computer through gmail, it does not sync on my phone and I have to go into my phone and manually delete. How can I make my email sync up on both ends, both ways? Am I not being patient enough?

    Try going into your Gmail on phone and click menu key and options... email reconciliation  and set your conflicts setting to mailbox wins and see if that helps
    >>>>>>>>>>>>>>>>>>>>>>>>~
    Hope I was able to help
    If you have received information that has helped you out, please give them Kudos.
    If your problem has been solved, please click on the post that resolved the issue

  • ICloud email sync - images not showing

    I have email synced through iCloud on my Macmini and MBP. Images in emails show fine on my Mini, but not on my MBP. I've checked my mail preferences on my MBP but these appear to be fine. There appears to be no differences in my mail settings on both machines so I am wondering if there is an iCloud setting I am missing - has anyone come across this?

    Hi SPSAdminTC,
    According to your description, my understanding is that when you open the email in the phone, the image in the mail body didn't show up correctly.
    As you can access the images in browse, the issue seems more related to the outlook client.
    I suggest you can try to open another mail which includes pictures to check whether it works correctly.
    Best Regards
    Zhengyu Guo
    TechNet Community Support

  • Email Syncing

    Hi All
    Apologies if this has already been covered somewhere.....But...
    Firstly, I love the iPhone, it's another reinvention of the wheel by Apple, so well done. Secondly, I am a qualified technician, so really should know more - but networking and email syncing is not my strong point. I will try and best explain my issue in the hope it's a simple fault and can be rectified:
    My iPhone is synced to all my email accounts (I have four seperate ones, including MobileMe all POP3) yet only my .me account let's me know I have receieved an email. With the other accounts I have to go in to their inboxes on the iPhone before any email come through.... Any ideas on this? I have checked in iTunes and all mail is set to sync...
    My thanks in advance!

    The setting under the Info tab for your iPhone sync preferences with iTunes for syncing email accounts is for transferring email account settings only from your computer to your iPhone, which is a one way transfer process only - from your computer to your iPhone so you don't have to manually create the accounts with the iPhone's Mail client. This has nothing to do with syncing email account mailboxes and messages or an email account being checked for new messages.
    On your iPhone, what is your Fetch setting for automatically checking for new messages?
    Go to Settings > Mail, Contacts, Calendars > Fetch New Data.
    Under the Fetch section, the following settings are available:
    Every 15 minutes
    Every 30 minutes
    Hourly
    Manually

  • Cron vs other methods to automate email sync

    Hello,
    I would like to automate the process of email sync using
    mbsync. Manually i run
    mbsync gmail-inbox
    I heard cron can do this, but cron makes me nervous. To me
    its a base component of arch. The arch wiki says its
    "commonly used for system maintenance and administration"
    task. That sounds like its for more 'essential' tasks then
    just syncing email.
    Also, checking email can be a noisy process, that makes me nervous
    as well.
    So what is the preferred method for what i want to do. Cron,
    some sore of loop [thats all i got]...?
    Thank you!

    Cron has a crontab for the root user as well as normal users.  If you do "crontab -e" it will be your crontab.  If you do "sudo crontab -e" it will be the root user's
    I use it to sync offlineimap for myself, as using offlineimap as a service seems to have way too much overhead.  Though I have been thinking about looking into setting it to sync only my inbox and spam frequently and do a mass sync of all of it once a day... maybe that will help it out when it has three accounts to sync... that's my issue though.  Back to yours.
    So yes, this is fine.  But you may want to put a few lines of script into place to make sure that there doesn't exist any hung or dead processes of syncing and kill those before it runs the sync. 
    BTW, what is mbsync? Nevermind, found it.
    Last edited by WonderWoofy (2013-03-20 01:33:42)

  • BB Z10 Email Delete Option

    Is there a way to set up delete options on BB Z10 email accounts for delete from BB Z10 only or from both BB Z10 and laptop?  Bold has both options, BB Z10 deletes from both sources.

    Dear ViciousFerret,
    if I had some wishes for Christmas regarding the BB10 POP3-client, they would be:
    - Option if the mails should be deleted on the server, if they are deleted on the Z10
    - Option to auto-BCC the sent mails to my own mailaddress
    - Option if the mails should be downloaded completely or just the header first
    I have a desktop and a notebook besides the Z10 and my normal "workflow" is:
    When I'm on the road, I'm sending my mails with my notebook and auto-BCC them to my mailaddress so that I have them again in my inbox. When I'm back home and download the mails with my desktop and everything that was sent by myself is sorted into the "sent" folder. So in the end, I have the complete communication on one machine, no matter from which device the mails were sent.
    After my 3G traffic is limited, I'm downloading the headers first with the notebook and then I can decide if this mail is important and can it download manualy. Mails that are not so important can be deleted from my "mobile-inbox" and can be read later when downloaded on the desktop.
    With the Z10, I have to add the BCC every time when I'm sending a mail. Otherwise these mail won't be in my archive. After a few days, my hub is full of notifications or other stuff that isn't prio-A when I'm on the road, but I can't delete them on the Z10 because then they will be gone...
    In the end I have to disable the mail function on the Z10 because the chance is too big to screw up my mails :-(
    To sum up the POP3-client: It is missing essential functions / options that a consumer without BES or ExchangeServer might need.
    Best regards,
    mfuhrmann

  • Z10 Email Generated Link Dials 911

    I've received two emails recently with DHL package tracking information with dangerous links.  DHL tracking numbers are 10 digits, just like a phone number.  The Z10 email application automatically assumes that the 10-digit number is a phone number and converts that text to a phone link.
    I assume the link is a hyperlink to the tracking website to see the package location, so I click it.
    Tracking number example: 9112345040
    Click the Z10 generated link, dials (911) 234-5040
    There are no area codes with 911 - that should never become an automatic hyperlink.

    Oh, I can add a few lost features from the Bold:
    No UMA internet calling
    No list of forthcoming diary entries in the calendar agenda view
    Enter key sends a text or bbm, instead of generating a new line of text (how daft is that?)
    and of course the select text, cut and paste is horrible.
    Rob, disheartened

  • Email sync problem between iPad Air and iPhone 6+

    Hello,
    I have a user that travels quite a bit. We use Office 365 Enterprise
    for our emails. He is reporting email sync issues between iPhone and iPad. Meaning
    sometimes he will receive emails on the iPhone but not on the iPad or vice versa.
    Both devices use the same AT&T network. Does anyone out there have any
    suggestions as to what may be causing the sync problem between devices? I am
    not sure if the devices ever have the same emails on the inbox. Does this make
    sense? I will be happy to provide any other information if needed.
    Thank you!

    Hey daniel hkn,
    Thanks for the question. It sounds like the email account may be configured and setup as a POP account. If so, check out this resource:
    Using a POP account with more than one device - Apple Support
    http://support.apple.com/en-us/HT201855
    When using the same POP email account on more than one device, email messages may appear only on the first device that receives them. This occurs when an email client is configured to automatically remove email from the server after an email client has received it. You can configure your iPhone, iPad, iPod touch, or Mac either to keep a copy of the email on the server, remove it after a certain number of days have passed, or keep it until you move it from your inbox.
    Thanks,
    Matt M.

  • Email syncing on a Mac

    Hey All,
    I just switched from an iPhone to a Blackberry.  I am sure this is just a simple set up thing, but I have not been able to figure out how to get my phones email to sync with my MacBook Pro desktop?  For example,  when I read and responded to an email on my iPhone,  when I opened mail on my laptop, the accounts would sync so I was not spending time reading emails twice.  The other issue is that I do not have a record of sent emails that are sent from the phone.  What was also nice on the iPhone was the feature enabling me to keep calendars and contacts synced at all times as well.  Is any of this possible on the blackberry?  I am wondering if I can do it when I sync via pocket mac or missing sync at the end of each day, however I have not gotten either of them to work either.  I would think that Blackberry has the email syncing thing figured out at least.  My email accounts are all set up as imap.....its also annoying that everytime I send an email from my phone,  I get a copy of it on my desktop as new mail?  Someone tell me this all does get better!  
    Thanx in advance for any help you can toss my way

    Vector, Greetings, and welcome to the BlackBerry.com Support Forums.
    If your BlackBerry is on a personal BIS account setup, you won't have your mail and messages reconciled. Sorry. 
    Calendar and Contacts--yes, via the USB cable and Desktop Manager, or on a Mac, with PocketMac or Missing Sync.
    Blackberry actually does have the mail reconciation figured out (way before the iPhone, lol), but you have to pay for that service. Called BES, enterprise service.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • TS1567 my Iphone 4s will not show up in itunes or my computer

    my Iphone 4s will not show up in itunes or my computer, I upgraded from windows 7 to windows 8. i have tried all the above and lots more and nothing seems to work. i have a ipod mini and its the same with that. they show up in the device manager unde

  • Migration Assistant Manual?

    I haven't found a Migration Assistant Manual... is there one? I will soon be getting a Macbookpro. I would like to transfer files from a 700 MHZ G3 Ibook. Right now the IBook has an external firewire drive that has a bootable backup of the Ibook's ha

  • Count issue for Duplicate values

    Business Objects Infoview XI Web Intelligence Doc I am trying to find out users who have more than 1 monitor and display the count sperately on the report Result object:- (these are all fields of the monitor table) Serial number (monitor) CI ID (staf

  • Permission changes won't take effect

    Using 10.4.11 on my iMac, I'm trying to change permissions for my iTunes folder (and many others). It's in Users>MBP>Music, having been moved from a previous user. I went into Get Info, unlocked it, switched it to MBP for read/write, and clicked "App

  • Download site from server?

    I have recently started updating my company's website. I would like to use iWeb as an FTP client. I have the connection set up, but I do not have the website files on my computer. The site was originally managed through GoDaddy, and the previous webm