BB Z10 Powers off automatically/screen freezes
I see I am not the only customer whose BB Z10 powers off automatically or has their BB screeen go black or freeze. This is the second phone since I purchased on May 2. Can anyone give me a suggestion as to what to do. I really like this phone, but don't like phone powering off in the middle of an email. Help.
Troubledbbuser, let's unfreeze your device and stop it from powering off by itself. Have you downloaded a few applications to your device? Some application's software can affect the performance of your device. I recommend that you delete any unwanted applications on your device and power it off/on. Keep us posted and reach out to us on Twitter @VZWSUPPORT if need additional assistance.
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Blackberry z10 turning off automatically
my blackberry z10 is turning off automatically every day 1-2 times, i have also factory reset it still the problem is same.what should i do?????
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
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Blackberry z10 tuning off automatically
my blackberry z10 is turning off automatically and it is opening when i press the power button, some times it is tuning off and tuning on automatically it is ocurring 1-2 times at once charge. i have also factory reset it, still the problem is same. so can u tell me that what should i do?????
Solved!
Go to Solution.Fold a small piece of paper and wedge it along the top edge of the battery (the top, opposite the end with the contacts). See the image below where the red arrows are.
Try that a few days and see if the restarting persists.
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This is not normal nor acceptable so if there was no change after a full restore, I think it is time you called AppleCare or if you live near an Apple Store, make an appointment to have your iPhone checked. If you are past the 14 day window after purchase, if there is a problem discovered that requires a repair or replacement, the Apple Store will send your iPhone off to AppleCare anyway so I would start there first regardless.
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1. Product Name and Number -
HP Omni 100 desktop AIO, Model SG1008IL, {Personal Information Removed}
2. Operating System installed -
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3. Error message -
Nil
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5. In the subject title, include a brief, specific description of the problem, and your product information -
Post replacement of motherboard, the PC worked fine for over two three months later to that the PC has been shutting down on it's own and sometime restarting on it's own. And most of the times once it shuts down it doesnt power on after pressing the power button and UPS has to be shut down and switched on and PC automatically turns on.
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This is a peer-to-peer user supported forum for HP products. HP maintains no official presence on this forum. It is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
We do not have access to to any service records or warranty information concerning your computer, therefore we can't answer these kinds of questions. What we can do, is assist you in troubleshooting and resolving your issue(s).
You have posted information for two vastly different computers in your request for assistance. Please indicated whether your issues are with the HP Omni 100-6110ix Desktop Computer or the Compaq Presario SG1008IL Desktop Computer and try to clarify your statements and questions.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
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This is a user supported forum. I am a volunteer and I don't work for HP.
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My z10 turning off automatically at 25% anyone suggest what to do for solve this problem
Solved!
Go to Solution.Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please do it again but this time increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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thanks.How old is the battery? I'd try a replacement.
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