BB Z10 sync with dejahub companion Link

I'm trying to sync my BB Z10 with Dejahub companion Link, my fax numbers on the BB end up as "text other" and "call other" instead of Fax #. My mapping on my other programs are correct.
Does any one have a recommendation to fix the problem?

When this issue first started was Link a first time installation or a upgrade and if upgraded was it from a previous version of Link or BB Desktop Software.

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Status of Z10 sync with MS Outlook

I loved my old BB Curve. The sync option was awesome. Sadly, when it was time to get a new phone a few years ago, BB had nothing good on the market.
Now, well, it's decision time. I was about to buy the Z10, but then learned to my dismay that perhaps it does not (easily) sync with Outlook. I thought to myself that BB made a HUGE mistake here. I mean, really, isn't that one of the KEY selling points for business professionals who rely on MS product syncing? What a disaster.
So, after spending HOURS today trying to figure out the real deal before investing in this phone, I need to know the bottom line. I've read that in 2013, it did not sync without re-tooling the product. Now, I've read that possibly in 2014, the OS may be updated to sync with ease. My operating system in Microsoft Outlook2007 and Windows 2007 Home Premium, on a PC.
I'm too busy and not interested in getting a product that I have to re-learn, re-program, buy aftermarket downloads, blah blah blah. I want something that plugs in, and works easily and seemlessly after an easy install.
So, if the BB doesn't sync, I'll move on to another brand that does. I really hope the designers at BB didn't drop the ball on this and that it does, but if not, oh well.
So, please advise whether it will sync with Outlook Calendar and Contacts, and how, or whether I need to look elsewhere.

BB have made a huge mistake with this. I have had a Z10 for a week now. Love the phone and interface, but its a pontless piece of kit if the email side of it doesn't work.
My issue is that the phone doesn't synch with MS excahnge reliably. sometimes it's there and sometime it says my Inbox is empty. Howevre it does synch my contacts and my sent items box. Calendar has he same issue as the in box.
Our IT dept and teh carrier's tech guys have now given up and my following a complaint to the carrier's sales people they now tell me we should n't have bought the phone as it is incompatible with MS excahnge!
Well done BB. Another nail in the coffin!
Looks like I'll have to spend 3 times as much and go buy an iphone.....which is not what I want to do.

Z10 Syncing with Outlook

I am having difficulties getting a Z10 to sync with Exchange Cloud Service.
I guess I have the following questions:
1. Is this even possible? I do not have a BES
2. What server address do I need to use? I was informed that it need to be the direct outlook address?
3. Is there anything on the exchange side that needs to be setup? I understand that activesync is on be default.
4. Is there anything on the phone side that needs to be setup?
5. Am I missing something? As far as I can tell, other than the server address, all of the information is correct.
Thanks

You need to have the right server address. Often, though, if you just enter your email and password it will find he server address automatically. This doesn't work all the time so you may need the exact server address. Contact your IT department that administers your Exchange server. They should be able to tell you the server address.
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Z10 sync with Outlook

Did the recent update include a fix to allow the Z10 to sync with Outlook?
Please advise......

No, not if you're intending to sync with the desktop standalone Outlook.
RIM has stated the ability to transfer your data from Outlook to the Z10 is coming a few weeks (and that was about three weeks ago) and later would come two-way sync with Outlook <> Z10.
So, for now, no.
There are workarounds (some good, some complicated) if you need to ask further questions, please do.
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Z10 pairing with bose sound link

Can My Z10 pair with bose soundLink 2 ? and how?

Hi bbattaglia,
Does your Bose SoundLink 2 pair using Bluetooth? Have you tried pairing it? If so, what happens when you pair it?
Thanks.
-CptS
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Z10 sync with PC

Good day.
Unfortunately I don't know any friend that owns a Z10 and a Mac. The few ones with Z10 have windows.
I ask to someone with Mac, if calendar contacts and remember are copied on PC and if they sync when in connection through BB Link.
Thanks/regards
An idea that is not dangerous is unworthy of being called an idea at all.
(O. Wilde)

Hey mamario62,
Currently this feature is not available for BlackBerry Link for Mac, version 1.0.1. However it does have the ability to import contacts stored in the Mac Address Book to a BlackBerry 10 smartphone.
Thanks.
-HB
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Issues with Z10 syncing with Outlook calendar

Hi, I am looking for help to resolve an issue I am having. When I add items to my calendar on my Z10 it never sends them to Outlook. I keep track of my workorders during the day on my phone and need to print them out at the end of the day and I have been using the calendar to do this with my curve but its not working with the Z10. When I receive invites for meetings via email and accept them they show up in my calendar on both the pc and the phone but nothing seems to be coming from the phone to the pc. Thanks in advance for any suggestions.
Todd

I had this issue as well until i realized that the items i was scheduling on my BB Calendar were going to a different Email addresses Calendar. For example, while my BlackBerry is a personal device, and my personal email is set up as the main address, I would attempt to schedule or accept meetings coming to my work email, which is also on this phone, and my work email calendars would not update appropriately.
My suggestion is to review calendars attached to other email accounts associated to your BB to see if Meetings you accept are going to alternate calendars.

Trying to Sync Z10 via Companion Link with ACT 2013

Hi All,
Looking for some help with the following issue: When I try and sync my Z10 via Companion Link with Act 2013 I get an error message in blackberry link then the sync fails:
C Preferences Manager: Configuration Value for / Preferences / Account_1_65537/ DevicePin not set in Transconfig.xml for translater RimBB
used to work sometimes until i updated the software. would be gratefull for any ideas
Dave

I have no experience with the third-party application you are referring to but I have the feeling that it is designed to sync with devices using Legacy Conduits.
Legacy Conduits used on OS4 and before (and a very few of the early OS5 devices): Date Book, Address Book, To Do List, Memo Pad.
Extended Conduits used on modern devices: Calendar, Contacts, Tasks, Memos.
Post relates to: Palm TX

Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas?

Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas? Thanks for any assist!

Hi Ken,
Dennis here from westport. I too am a goldmine user for many years and would love to know how you sync.
I am looking at a product called wmobile, but may be problematic on my current system.
thanks for any help...

BB Z10 - Syncing contacts and calendar appointments manually with the BB Link

When I sync the contacts & calendars, both with 2 way sync, on the contacts it performs perfectly but on the calendar all entries that I make on the Z10 do not get sync with the PC.

Try unchecking all the calendars except the one you want to sync.
Tap Calendar, swipe down from the top and tap Manage.

Z10 does not sync with Google contacts

I've had my Z10 for about a week and am trying to set it up. I am trying, and failing, to replace an Android device with this phone. I used the easy setup for "Email, calendar, and contacts" to link the phone to my gmail/google account. That account has two-step verification enabled and the setup program duly collected the verification code. All three accounts got set up and populated with the latest from google.
But ..... if I make a change via a web browser on my PC (an up-to-date Arch Linux system), those changes simply don't get picked up by the phone, even with the sync interval set to 5 minutes. This is not a matter of not waiting long enough. It's a matter of sync not working. The phone does pick up new email messages arriving and new calendar entries.
If I try to change the sync interval, after the 'save', I'm told that my login credentials were not correct. After one of those episodes, I deleted the 'contact' account and added a new one, this time using the caldev approach under 'advanced settings'. This behaves the same way (except that it requires an application-specific password from Google, rather than honoring the fact that I'd already supplied a valid two-step code). Contacts get loaded as part of the account setup, but no further sync-ing happens.
I've wasted almost an entire day on this. Googling reveals plenty of other people complaining of the same problem and over a two-year time period. You would think that Blackberry, now the 90-pound weakling in the mobile hardware business, would pay careful attention to making their software work correctly with the largest purveyor of email, calendar and contacts. But they haven't.
It's too bad, because this system has a lot to recommend it (I am a retired computer professional and spent almost 50 years of my life developing software and managing large and small software projects and I am confident that I know good stuff when I see it, and much of this system *is* good). But my primary requirement is that the phone be a good organizational tool and if it ignores changes to my contacts, it's useless to me and I will return it and stick with the less elegant, but more functional Android, unless someone has a bright idea for how to fix this.

Leslie8120 wrote:
donallen wrote:
Well, I tried a workaround: use Link to sync the phone to Outlook. I just want a way to edit contacts with a computer and sync them with the phone, and very occasionally go the other way when circumstances require. You know, like we did with Palms 20 years ago?
What I found was that sync-ing contacts 1 way from device to computer produced no contacts in Outlook. Just utterly frustrated, I called the place where I bought it to try to get some help, they were clueless (and trying to call Blackberry is a waste of time; they won't talk to you unless you have a paid support contract), and so I asked for and got an RMA # and return label.
But still thinking about this, I poked around in the phone and noticed the BBLink accounts for calendar and contacts and thought "can it be that this system, which provides a nicety like Hub, which gives you an integrated, chronological view of *all* your communications -- calls, texts, emails, etc. -- be only sync-ing the BBLink accounts, not the Google accounts?". This is correct, difficult as it is to believe. So I exported my contacts from Google, imported them to Outlook, and did a 1-way sync from the computer to the device, and, mirabile dictu, the contacts showed up in the phone. After about an hour and half. Further synchronizations, done after some cleanup of my contacts were also very slow, though not this slow, since few contacts were actually being transferred in these incremental synchs.
Whoever wrote the synchronization part of Link clearly doesn't understand the concept of complexity of algorithms. (S)he also clearly didn't test this code on a contact data set of any significant size. I have about 1800 contacts. I had about the same number many years ago when I had a Palm that would sync an order of magnitude faster than this Blackberry setup and do so on much slower hardware with a slower communications channel (a serial port).
I also found that two-way synchronization produced some very odd messages, such as telling me that essentially all the contacts were in conflict. I abandoned the idea very quickly of ever trying a two-way sync (again, standard practice with Palms).
Link is clearly a crock, but I think I've coerced it into doing what I need. I have until the end of January to decide whether to keep the Z10, and as I said in my original post, there's a lot I like about this phone. So I will use that time to see if I really have found a workaround for this ridiculous synchronization weak spot.
Hello,
I`m glad you figured out a way to do what you need to do. I have red before some other people having issues with BB Link and Outlook. I never used Outlook - I prefer Google account, which for me has worked very well, regardless what phone I use. It is true, it can take some time to sync in everything but for me it never took days as others have said.
However, once the huge amount of data is synched to your phone, you don`t need to worry about further time consuming synching.
Are you saying that synching with Google *contacts* works for you? In the sense that after you have the phone loaded up with all your Google contacts, if you make a change to the contacts with a web browser that the change appears in the phone? And vice-versa? Neither of those cases work for me. One wrinkle: I use two-step verification on my Google account. Do you? I am very suspicious that two-step verification is the cause of my issue with contacts synchronization (though, as I said in my original post, email and calendar synch do work).

My Temp Work around for my Outlook Sync with Z10 - Not Ideal but works.

I like many on this forum was pissed that Outlook Sync was not included with BlackBerry Link.. I was fortunate to transfer all my contacts & calendars from my Old Torch 9810 without a problem. The problem is that I need to sync my calendar and updated contacts on a regular bases. I use Outlook 2010 for all my 1400 contacts and Calendar. There is no way I am going to use any cell phone to update this amount of data. I have owned the Z10 since Tuesday Morning and that afternoon I was ready to take it back and I am a die hard BB user.. My wife has an Iphone 5, nice toy, but wont work for my business.. Seriously considered Android phone, but they also have their issues with the Outlook sync via USB..
But after 6 Days with the Z10, I must say I love it. .Didn't at first, but once you figure out, it is truly impressive.. Also love the virtual keyboard, very accurate and amazing.. Love the fact that I can have multiple applications running at the same time.. I use web pages that I need for work as an active screen and a button on my home page.
While waiting for a 3rd party application to implement this (Campanion Link & Deja Office) or to have BB realize that this is serious and add it in their BB link soon.. Cloud is not an option for me.
This is the temporary solution I have right now.
Option 1:
1. Wipe off all my Data of my old BB 9810. Make sure lates OS is installed. Delete all contacts. Sync with Outlook but from PC to Phone Only.. Use BB link to transfer the Contacts and Calendar to the Z10. This will replace any contact you have on the z10..
Option 2:
Forward any contacts from your outlook as vcard to your Z10 as email. Click on the .vcard and it will add to contacts.
Again this is a temp soltuion without 3rd party software or Icloud until BB adds this to BB link.

Yes it's back! ( and works! ) Thank you Apple!
Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you.
Sometimes it's just the simple things...
My world is put back....
jeff
...now if we could just get double clicks on Folders in the Finder to open new windows.....
<sigh>

Z10 not syncing with Outlook anymore

Hello,
I use a Z10 and a Bold 9900. The former synced calendar, contacts & notes fine until a month ago, while the latter has always synced perfectly.
Here is the problem-message given by BB-Link after a Z10-Sync-fail:
"A program error occured at line 74 in .\OLTransUtil.cpp"
The ability to sync my smartphone with Outlook (MS Office) is crucial for me.
If I cannot do so anymore, I would have to switch to an iPhone, which is better in my eyes than the Bold 9900.
Does anyone have a fix ? I tried hard but found no way to contact anyone from BB by mail.
Best regards from the Swiss mountains,
Philipp

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB26038&sliceId=2&docType=kc&noCo...
See the above link and send a log file to BlackBerry.

Synching with ACT 6.0 using companion link

I have recently pourchased curve. I have been synching for several years to a Treo with companion link from act 6.0. I have been uising companion link with the curve and it works accept for activities linked to my personal record. I have looked at every setting imaginable, but cannot figure this out. Anybody know how to make personal activities sync with everything else?

Terry,
          This is a known problem, and CR058420 was opened to address this
          issue. For 6.0, there is not a patch available. The recommended
          solution is to upgrade to 6.1 and apply the appropriate patch.
          Thanks,
          Simon
          Developers Relation Engineer
          BEA Support.
          Terry Carter wrote:
          > we use weblogic as a webserver with one of our web applications.
          > The index.html page is a soft link pointing to one of 2 pages.
          > 1 page is a site up page and the other is a site down page.
          >
          > Using a soft link worked fine with WL60 sp1 but when we moved to SP2
          > we now get a 404 when trying to load the index.html page.
          >
          > Any ideas why this would be broken?
          >
          > Terry Carter

SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
The Verizon phone is my second Palm Pre. (The original Palm Pre which came from Germany worked perfectly with Companion Link).
The Verizon Palm Pre is a Palm Pre Plus.
As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
I started out with Companion Link software Version 3.0 Build 3096 -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
The Companion Link software is configured to ONLY synch one way
FROM my Palm Desktop on my computer to the phone via USB
(I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to).
When I synch the Palm Desktop to the Palm Pre the following occurs:
The Calendar synchs fine.
The contacts do NOT synch properly.
I have 1,500+ contacts in my Palm Desktop.
For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear. But I have the option to link additional contacts under John Davis if desired (AS IF!!).
So, 1,200 of my contacts do NOT appear in the contact list. If I want to call my husband, and type in Bruce, NOTHING comes up. BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband. Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated. I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine. AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point.
I have tried synching from different computers
I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
I have run Web OS Doctor
Nothing helps.
Every time the phone does exactly the same thing described above.
            When I synch the phone it tells me:
            Web OS:     Added             1543/1543    Contacts to the phone
            PC:              Updated          1232/1232     Contacts
(The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
Needless to say, Companion Link says it is the phone.
Palm says it is the Companion Link third party software.
Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
Companion Link has told me variously that:
- This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
- Only TWO people have ever had this issue (me and someone else unnamed);
- That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
- I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers. (I don’t believe this)
- AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
This does appear to be the Synergy feature run amok. But how to correct it???????
I love the Palm Pre. I love my Palm Desktop 4.2 software.
If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
Does anyone out there please, please, please have a solution or a suggestion that will help?
Post relates to: Pre Plus p101vzw (Verizon)

Hello,
I am almost as frustrated as you. Purchased my pre plus back in may and bought the companion link software immediately ( I have synced via usb for years on other palms to lotus notes) All the information from companion link states that it does the job. I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link, IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers. NOTHING WORKS.   Probably been through all these steps listed 50 times by now. Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work.
I am extremely disappointed in my pre because of this. I did my research before making my purchase, it appeared possible.    I WAS a long term palm user. Currently looking at new phones and never again a palm. Companion link should be more careful about what they say they can do. One of the service techs actually told me that if I wanted it to work I should ditch my palm. That's service for ya.
Good luck, the fight got the better of me. I am done.

BB Z10 sync with dejahub companion Link

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