BB10.2 won't send or receive texts

I installed 10.2 a couple days ago and now my phone doesn't send or receive text messages. I have a Z10 on a T-Mobile pre paid plan. When I open a conversation it always opens the same conversation no matter who it is I click to open and then it doesn't show any old messages. When I try to type a message it brings up the keyboard but not the field to type into. I had my wife send me a text but it never came through. I tried a regular restart and later a battery pull, neither did any good.
I could use some help.

Hello Josiahddouglas
Currently and in some BlackBerry z10 and q10
Problem has been giving the update 10.2.0.424
I recommend you make a reload of the BlackBerry OS Link
Connect your Z10 and run BBLink
Then go to preference and press the reload option software
Let the process do all your work, and then you start setting your BB
And load your backup.
And let us know if your problem evidences the persistence.
You must have the latest version of the BlackBerry Link installed.
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello and Welcome to Apple Discussions ...
I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
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BB10.2 won't send or receive texts

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