BB10 Lack of support manual set APN

I have bought a Z10 stl100-3 directly and not from the carrier and made sure that it should work according to the frequencies and all specs in my country (Israel) but when i want to set to my operator, the APN i can't the BB10 OS doesn't save the APN and due to that I have only abilities of voice and SMS..
Since Blackberry has now started selling the phone directly to customers and not via carriers it need to support us
the users with ability to set the APN manually !! 
why all simple android devices 3 generation olde like 2.3 can set APN and this "advanced" BB10 OS (10.2) is behind and not able to save the APN setting and connect to data network and mms ?!
I expect full support from you on this or money back !!

Labba wrote:
well.. android devices can configure it with my carrier in israel (Hot/Golan) but the BlackBerry device can't ?! and you say it's the carrier issue ?! how so ?! i manually configuring the APN in the Android device and it works.. 
when i try to do the same in the Z10 Stl100-3 device it doesn't work!!
so don't tell me that this is a carrier  issue ! this is the device issue !!!
It is a carrier issue, because the carriers are locking the APN into the SIM, and since the BlackBerry device are security oriented device, they are checking whether the APN setting on the SIM are locked or not, if the carrier as not lock it then you can edit them.
So do not blame BlackBerry for doing what it is suppose to do, respecting the way the technology is made and following the standard, if the android or other phane maker are not following the standard, it is not BlackBerry's fault
Using the Playbook and the Z10 and the Z30 and loving them
Martin

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