BB9530T (Storm), Replacing a Palm 700 on Verizon

I just bought this phone today, and am so far loving it. But I have an issue with the DeskTop Management software and E-mail reconciling.
That checkbox is grayed out, and I can't reconcile/synchronize my Inbox.
My work E-mail is behind a VPN on an Exchange server, so I forward that to my personal E-mail account on comcast. Verizon's tool would push the E-mail to the phone of the PC was off or the timing was right. I want to get E-mails after I shut down the PC (service operation). The PC and phone would synchronize the next morning, so I;d know what issues still had to be addressed.
If I understand this right, I have to forward my comcast E-mail to a personal email account yet to be created at vzw.blackberry.net, which seems, well, convoluted to me. If I could push Comcast to the Palm, I should be able to push it to the BB, and work as I always have.
What am I missing? What do I need to do?
Thanks for any help - a newbie frying his brain is not a pleasant sight...

I would not do it the way you are planning. Yes, it is convoluted.
One, your BIS email will not reconcile to Outlook or exchange. You need a BES account set up for that.
Two, your comcast email will push direct to the BlackBerry. I know too many people who do.
Set your comcast email up on your BIS account or your on your BlackBerry, with the "personal email setup" icon or in your settings folder.
Look here for detail:
http://www.blackberryfaq.com/index.php/How_to_add_/_delete_email_addresses
Personally, I would not create the @vzw.blackberry.net address... You don't need it, they collect spam to easily and there is no where to view that email other than on the device itself.
You can always create a free gmail.com account if you need, rather than the comcast (I would use gmail, for instant push).
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Similar Messages

Re: BB9530T (Storm), Replacing a Palm 700 on Verizon

Hi..having a issue finding BlackBerry desktop manager anywhere in my phone. I have a storm. Will someone help me out? Thanks!

FLBlackSnake wrote:
Hi..having a issue finding BlackBerry desktop manager anywhere in my phone. I have a storm. Will someone help me out? Thanks!
BlackBerry Desktop Manager is not located ON your device. It is to be installed and located ON your PC Desktop.. hence the name.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Using Bluetooth with Palm 700

I will be upgrading my cell phone to the Palm 700 today. I am really anxious to
be using the Bluetooth with my MacBook Pro. I would appreciate it if anyone could give me some insight as to having any problems????
Thanks

you will need the missing sync from markspace regardless whether 700p, 700w, 700wx.
I have the 700p and its bluetooth syncing is flawless... sometimes a little slow on Program syncing and installing, but wonderful for syncing your address book, iCal, tasks, etc.
The Missing Sync is definitely worth your $30 for it.

SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
The Verizon phone is my second Palm Pre. (The original Palm Pre which came from Germany worked perfectly with Companion Link).
The Verizon Palm Pre is a Palm Pre Plus.
As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
I started out with Companion Link software Version 3.0 Build 3096 -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
The Companion Link software is configured to ONLY synch one way
FROM my Palm Desktop on my computer to the phone via USB
(I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to).
When I synch the Palm Desktop to the Palm Pre the following occurs:
The Calendar synchs fine.
The contacts do NOT synch properly.
I have 1,500+ contacts in my Palm Desktop.
For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear. But I have the option to link additional contacts under John Davis if desired (AS IF!!).
So, 1,200 of my contacts do NOT appear in the contact list. If I want to call my husband, and type in Bruce, NOTHING comes up. BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband. Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated. I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine. AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point.
I have tried synching from different computers
I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
I have run Web OS Doctor
Nothing helps.
Every time the phone does exactly the same thing described above.
            When I synch the phone it tells me:
            Web OS:     Added             1543/1543    Contacts to the phone
            PC:              Updated          1232/1232     Contacts
(The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
Needless to say, Companion Link says it is the phone.
Palm says it is the Companion Link third party software.
Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
Companion Link has told me variously that:
- This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
- Only TWO people have ever had this issue (me and someone else unnamed);
- That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
- I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers. (I don’t believe this)
- AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
This does appear to be the Synergy feature run amok. But how to correct it???????
I love the Palm Pre. I love my Palm Desktop 4.2 software.
If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
Does anyone out there please, please, please have a solution or a suggestion that will help?
Post relates to: Pre Plus p101vzw (Verizon)

Hello,
I am almost as frustrated as you. Purchased my pre plus back in may and bought the companion link software immediately ( I have synced via usb for years on other palms to lotus notes) All the information from companion link states that it does the job. I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link, IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers. NOTHING WORKS.   Probably been through all these steps listed 50 times by now. Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work.
I am extremely disappointed in my pre because of this. I did my research before making my purchase, it appeared possible.    I WAS a long term palm user. Currently looking at new phones and never again a palm. Companion link should be more careful about what they say they can do. One of the service techs actually told me that if I wanted it to work I should ditch my palm. That's service for ya.
Good luck, the fight got the better of me. I am done.

Windows Mobile 6 for Palm Treo 700wx (Verizon)

I'm sorry if this is similar to other posts, but I didn't find any I was looking for specifically.
Up until Christmas Eve I had a Palm Treo 700wx from Verizon with WM5 on it update 1.22. On Christmas Eve my phone pretty much became useless. Verizon tech support could not resolve the problem so they sent me to a Verizon store to get a replacement. This phone now has WM6 (I use this term loosely I'll explain later) update 1.24.
Ok, so great WM6 I think. Need to learn new stuff some things are in different places and some stuff is just plain different and new GREAT!!! Then while surfing the web to get myself knowledgeable in the ways of WM6 I start finding myself to become very very disappointed. I find that most of the joys of WM6 are missing. Yeah great I think where are they. I see talk of a Task Manager that actually looks like the Windows XP Task Manager (I can't find this on my phone). I hear talk of these neat things called plug-ins (anyone know where they are?)... I hear this thing about My Desktop ummm is that supposed to have replaced the Today Screen, because I can't find that on my phone. It seems to me that Palm has rolled out a bastardized version of WM5/WM6 and labeled it as WM6 this is quite disappointing.
Can anyone tell me how to get on my phone what is seen is this video link: http://video.msn.com/video.aspx?mkt=en-us&vid=44589ab6-7674-4730-8fb0-ea730631fd77 this is supposed to be a video from Microsoft highlighting the features of WM6 with Microsoft engineers doing the highlighting. But I can't find half of this stuff on my Palm phone.
Post relates to: Treo 700wx (Verizon)

Hello slvrmoontiger and welcome to the Palm forums.
The guys in the video are talking about Windows Mobile 6.1. Your Treo 700wx now has Windows Mobile 6.0, the same as the Treo 750. The featutes of Windows Mobile 6.1 are not available in the 6.0 Professional release.
Alan G
Post relates to: Treo 755p (Sprint)

Outgoing mail on Palm Centro through Verizon

Have had Centro for a year. EMail has been working fine. Stopped working a month ago, I fixed it. Now the outgoing is not working again. Reloaded everything and have outgoing set to go through Vertizon smtp...why can I receive but not send? Any clues? And why does it work and then not work????
Post relates to: Centro (Verizon)

I think someone posted on Thursday or Friday that Verizon turned off its outbound SMTP service. You could verify that with Verizon and see whether they offer a replacement service. If not, the users here might be able to help you with configuration.
If you are using VersaMail, ask away. If you are using Verizon Wireless Sync, that is not a Palm product, so you might not find a lot of familiarity with it on this board.

Transfer Memos from Pallm Desktop to Palm Pre 2 (Verizon)

Any ideas how I can get my memos from my Plam Desktop to my new Pre 2. I own Companion Synchronize, but I don't believe it supports the phone yet. Thanks.
Post relates to: Pre 2 p102eww (Verizon)
This question was solved.
View Solution.

I had to gget the atest fersion of Palm desktop. Then I had to create a new temporary user and copy the memos under my regular user name to the temporary user name. I then used the Data Transfer Assistant (connecting to the Pre 2's usb drive mode) to transfer the memos to my phone.

Info on replacing a Palm TX4

If you had been using Palm Pilot type devices for a long time, would you be able to replace those functions with a iPod Touch 4g? I realize it does a lot more but I do need to retain those abilities. Can I log things in my PC and later sync them to the iPod Touch? Is there a small portable keyboard option?

. Can I log things in my PC and later sync them to the iPod Touch?
YES There are many apps that make it easy. Evernote is one.
Is there a small portable keyboard option?
YES Her i Apple's
Apple Wireless Keyboard

Trying to Export Palm Desktop to Verizon Voyager

I just updated my Palm Desktop (have the Z22) to PalmDesktop by Access. I would like to transfer my calendar to my Verizon Voyager. I heard that you can do it through BitPim. BitPim wil recognize vCalendar or .vcs files or csv Calendar.
I do not have Outlook Express. Is there a way to configure my datebook or calendar into one of those formats that BitPim will recognize?
Thanks for any help you can offer.
My best,
dbalsamo
Post relates to: Palm Z22

This recent thread may help:
http://forums.palm.com/palm/board/message?board.id=synchronization&thread.id=4290&jump=true
WyreNut
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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
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Palm, WebOS, and Verizon...a love/hate story

Dear Palm,
I love my Pre+! I cannot express how impressed I am with the ease of use, intuitiveness, and plain ol' "just works right" of my Pre+.
I hate that I need Verizon (I get a discount and they are pretty much the only provider that covers my home and work).
Verizon is treating the Pre+ and Pixi+ as...well, they aren't treating them as anything. It's almost as if they don't think Palm products are worth their time. They ignore any posts on their customer service boards, other than to post something like, "thanks for posting that issue, we will look into it." and then never revisit the post with a follow-up. I realize that Droid is a larger part of their revenue stream, but that doesn't justify ignoring other product lines.
As examples, Sprint was able to provide their customers with the WebOS 1.4.5 update, but Verizon won't even provide an update to their customers as to the status of the update. Is it in processing? Is there a bug issue holding it up? Is there a conflict with a Verizon application that needs to be resolved? These questions have been asked on their forums (and some of those threads have just been deleted) but the only response from Verizon reps is "we don't have any information on that at this time". I have reviewed their forums and when the same types of questions are asked on the Droid forums, there is at least 1 Verizon rep replying within these threads once every day or every other day for as long as the discussion continues. The same types of threads on the Palm board are answered (read no real answer, just a post with no real information) within a day or two and then the thread is ignored. They don't revisit a Palm thread once they have made an initial post. The Moderators on the boards spend more time "editing" post that are critical of Verizon (deleting sections) and posting "Keep the discussion civil" in its place so that anyone else reading the thread will never see the part of the post that actually criticized Verizon.
I am asking Palm to use every tool they have at their disposal to apply pressure to Verizon to stop treating Palm devices as second class citizens. They need to be reminded that they have an obligation to Palm and their customers to support the devices with the same level of effort that they provide to any other product line.
Post relates to: Pre Plus p101vzw (Verizon)

I am also anxious for Verizion to release 1.4.5. Recent posts from Verizon reps says the update will be available in a "couple of weeks". It is important to keep in mind however that Verizon is under no obligation to provide this update, nor are they obligated to provide it within a certian timeframe. AT&T customers are also waiting for this update.
As far as Verizon not giving the Pre and Pixi the attention it deserves, this is true. In their defense, the Droids are the hot selling product for Verizon so they get all of the love. If the Pre suddenly started flying off the shelf, Verizon would give it more attention.

Connecting my PDA Palm TX to Verizon wireless internet

I have a PDa Palm TX and recently switched internet service from Comcast to Verizon. I can't connect to my Verizon wireless internet service. I do not know which secuirty key setup I need. Can someone please give me instructions on connecting to Verizon internet. I have a wireless router and it works fine with my two laptop computers. Thanks!

Connecting to the internet with your TX should have nothing to do with switching from Comcast to Verizon, but rather the type of security you (or someone else) set on your wireless router. Also, some types of routers won't work with the TX. Check the "stickied" thread near the top of this board for tips and "how-to's" about wireless networking issues.
If you don't know how to get into your router settings to check them there, you should be able to see the security settings on your laptop by checking the Network settings.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Pre Plus (Verizon) won't connect to Exchange Server

I have been on the phone for 3 days (purchased the Pre from Verizon the day it came out) and have been unable to connect to my companys email server. I have had a Palm Treo 755 for yrs, and have always gotten my email to that. After days of speaking with Palm reps, I am being told that NO Verizon Pre is able to connect to a corp exchange server at this time. I am quite upset by this, since after listening to a Palm Reps advice, I had an IT person make sure our server was up to date, we had the correct certificates, etc. This of course took hours to complete, and the IT person's time is not cheap. So afte spending all that time and money dealing with this, I was told today by a supervisor at Palm that NOBODY on Verizons network is able to connect to their corp email server, and that it was an issue that is being looked into.
I searched the forums, and found lots of issues of this with Sprint service, but didn't find any with Verizon. Anybody else out there on Verizon and unable to connect? Or maybe the better question is, Does anybody out there have a Pre Plus with Verizon and IS able to connect to their Exchange (EAS) server?
Post relates to: Pre Plus p101vzw (Verizon)
This question was solved.
View Solution.

Correction to my last message. After doing a reset on my phone, and updating our server, I was able to connect to my email. Thank you for your comments to update to SP2. Overall, I am still very upset about the over the phone support Palm provided. Like I mentioned before, I brought up the SP1 vs SP2 option multiple times over the phone, and I was told each time that was not the issue. Even my IT guy fought me, a little, on doing that update since he had heard the same information as I did from the Palm reps on the phone. After creating an account on here, and PDAguy pointing me to the long thread about people with a similar problem, I showed this to our IT guy and he happily updated our server to SP2.
I am happy to get this issue resolved, but still feel Palm mislead me along the way, probably costing me over $400 in IT support, my wasted time, and traveling to a Verizon store to exchange a perfectly good phone and having me trying different options that did not need to be done. I made 3 different calls to Palm (along with my IT guy who was paid by the hour) and each call lasted about 1 to 1-1/2 hrs. Most of the time being on hold while the rep "research" my question. Even had a rep over the phone lie to me, and tell me he was able to connect to our server (using my info) with a Pre that he had with him. He then told me I had a faulty phone, and I was directed to go back to Verizon to switch the phone out. After I had switched the phone out, and it of course still did not work, I was then told by another Palm rep, and his supervisor that this was a know issue and that NOBODY with Verizon was able to connect to an Exchange server (with a Pre) due to a software issue on the phone. I had a rebate from Verizon to get this phone for $149, but with all my wasted time, the cost of my IT guy, and the lack of knowledge by the Palm reps, I think I probably own the most expensive Palm Pre Plus out there.
Message Edited by tjp2176 on 01-28-2010 08:03 PM

Using WiFi on palm treo 755p (verizon)

all,
a friend of my gave me his verizon treo 755p after he switched over to an iphone... i want to switch from my razor to this treo 755p BUT i don't want the data plan - just phone and texting... i have wifi at home and at work... could somebody tell me how to use the 755p via wifi WITHOUT using the verizon data plan... my friend bought the phone at full price and he didn't have the data plan with verizon either so it should be okay... but he had never use the wifi with it...
also, i am thinking about using mark space missing sync for palm os to sync with my macbook pro at home... on the website, it said i can sync via wifi... i am wondering if i need to still install the palm desktop and hot sync manager before using mark space?
many thanks in advance...
Post relates to: Treo 755p (Verizon)

The 755p runs PalmOS as it's operating system. No PalmOS phones have Wifi capability built into them, sorry.
WyreNut
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Palm Treo 700W Verizon smartphone (cdma)

I was using Palm 700W verizon(cdma) phone in USA, now I have shifted to India and would like to use the phone here, but I am not able to get connection. Is the phone locked if so, how to unlock the phone and use in India
Post relates to: Treo 700w (Verizon)

prasadl wrote:
Hi,
Should I contact the Palm manufacturerer in Sunnyvale, San Jose, do you think they can help me in solving my problem.
What do you think is it advisable.
Post relates to: Treo 700w (Verizon)
That would be fruitless. Palm does not unlock phones, only the carrer can do that!
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I have a palm 700 w does

anyone know what the plug under the rubber plug on the back of the phone under the atenna is for
Post relates to: Treo 700wx (Verizon)

The connector is for an external antenna. Some people have used an external antenna on their car and plugged it into that plug.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=700wx&cn=verizon
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

BB9530T (Storm), Replacing a Palm 700 on Verizon

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