BBBOLD 9000 CONNECT TO BOOT ROM PROBLEM

Hi Everyone,
I tried to upgrade my BB Bold 9000 to 5.0, BUT WHEN CONNECTING TO BOOT ROM, THE BB FAILS AND REBOOTS, PLUS I CANT UPGRADE WITHOUT THE BATTERY IN THE BB. :-[ IM STUCK, PLEASE HELP ME!
I have attached the  error message
error message gave me some option i tried that tooo but still the same problem.
Someone please help
Thank You
Apperciate.

Are you able to upgrade via wi-fi? Have you done a patch upgrade before using the same Desktop Software/USB cable/PC? I have never seem this error so I'm trying to pinpoint were exactly the problem could be. I'm suspecting you might have had problems on your previous upgrade or you installed a corrupt application? I'll keep in touch.
Thank you for the question (I hope you have backed up all of your important information)
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    Graham

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