BBC I-Player problems on 5800

Has anyone else tried to use the BBC I-Player on the 5800?  I've tried to Listen Again to some BBC radio7 programmes.  Real Player starts up, 'loads' something, then tries to buffer.  Buffering stays at 0% and then I get a time-out message saying the server didn't reply.  I can acces it fine via the computer and am using the same wifi connection.  Any clues as to how to make this work?
Kate
Solved!
Go to Solution.

Great post @elvirakate. I managed to get some router help elsewhere on another forum, as I couldn't figure out the Netgear port changes.
Managed to put in what you and Colin advised and heh presto all hunkydory...brill many thanks. Long may it last, but not really expecting it to on this particular handset;
elvirakate wrote:
Here is the solution in case it can help anyone else - huge thanks to Colin Taylor on the Vodafone forum:
http://forum.vodafone.co.uk/index.php?showtopic=27​273&st=0&p=182538&#entry182538
In brief: 
You need to look at the port forwarding and triggering on the wireless router.  The solution for me was to set port triggering to 554, with the port forwarding range set at 6870 - 7170.  
Edit; couldn't find how to set the triggering to 554 on the Netgear DG834G but did put in your forwarding range!
Edit2: Port triggering is not available on this Netgear model.
Nokia 5800 XpressMusic / FW 50.0.005

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    0 <Unknown disk fragment> 0x19398d24 0x1937c000 + 118052
    1 <Unknown disk fragment> 0x19397cfc 0x1937c000 + 113916
    2 chinembed.shlb 0x193d3cb0 0x193c6000 + 56496
    3 chinembed.shlb 0x193cb1d4 0x193c6000 + 20948
    4 chinembed.shlb 0x193d4f28 0x193c6000 + 61224
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    6 rmacore.shlb 0x1d037dbc 0x1cff0000 + 294332
    7 rmacore.shlb 0x1d02e9d8 0x1cff0000 + 256472
    8 rmacore.shlb 0x1d02e978 0x1cff0000 + 256376
    9 rcaplmgr.shlb 0x195f4f5c 0x195ef000 + 24412
    10 chinembed.shlb 0x193c7fbc 0x193c6000 + 8124
    11 chinembed.shlb 0x193cf4e0 0x193c6000 + 38112
    12 <Unknown disk fragment> 0x19383140 0x1937c000 + 28992
    13 <Unknown disk fragment> 0x1938f540 0x1937c000 + 79168
    14 <Unknown disk fragment> 0x193823b0 0x1937c000 + 25520
    15 com.apple.WebKit 0x957c1868 -[WebBaseNetscapePluginView stop] + 240
    16 com.apple.AppKit 0x9379b944 -[NSView _setWindow:] + 60
    17 com.apple.CoreFoundation 0x907ed3ec CFArrayApplyFunction + 416
    18 com.apple.AppKit 0x9379bc60 -[NSView _setWindow:] + 856
    19 com.apple.AppKit 0x9379b0f0 -[NSView removeFromSuperview] + 292
    20 com.apple.AppKit 0x9379ae68 -[NSClipView setDocumentView:] + 332
    21 com.apple.AppKit 0x9379acb0 -[NSScrollView setDocumentView:] + 40
    22 com.apple.WebKit 0x957a8a50 -[WebFrameView(WebInternal) _setDocumentView:] + 120
    23 com.apple.WebKit 0x957a85bc -[WebFrameView(WebInternal) _makeDocumentViewForDataSource:] + 216
    24 com.apple.WebKit 0x957a841c -[WebFrame(WebPrivate) _makeDocumentView] + 48
    25 com.apple.WebKit 0x957a6ef0 -[WebFrame(WebPrivate) _transitionToCommitted:] + 1260
    26 com.apple.WebKit 0x957a6528 -[WebDataSource(WebPrivate) _commitIfReady:] + 296
    27 com.apple.WebKit 0x957db1d4 -[WebDataSource(WebPrivate) _commitLoadWithData:] + 40
    28 com.apple.WebKit 0x957a6288 -[WebMainResourceClient addData:] + 84
    29 com.apple.WebKit 0x957a61b4 -[WebBaseResourceHandleDelegate didReceiveData:lengthReceived:] + 68
    30 com.apple.WebKit 0x95802390 -[WebMainResourceClient didReceiveData:lengthReceived:] + 136
    31 com.apple.WebKit 0x957a6150 -[WebBaseResourceHandleDelegate connection:didReceiveData:lengthReceived:] + 60
    32 com.apple.Foundation 0x92c15624 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
    33 com.apple.Foundation 0x92c13ac4 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
    34 com.apple.Foundation 0x92c13860 _sendCallbacks + 156
    35 com.apple.CoreFoundation 0x907de4fc __CFRunLoopDoSources0 + 384
    36 com.apple.CoreFoundation 0x907dda2c __CFRunLoopRun + 452
    37 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
    38 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
    39 com.apple.HIToolbox 0x9329b1b4 ReceiveNextEventCommon + 380
    40 com.apple.HIToolbox 0x9329b020 BlockUntilNextEventMatchingListInMode + 96
    41 com.apple.AppKit 0x93780ae4 _DPSNextEvent + 384
    42 com.apple.AppKit 0x937807a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    43 com.apple.Safari 0x00006740 0x1000 + 22336
    44 com.apple.AppKit 0x9377ccec -[NSApplication run] + 472
    45 com.apple.AppKit 0x9386d87c NSApplicationMain + 452
    46 com.apple.Safari 0x0005c77c 0x1000 + 374652
    47 com.apple.Safari 0x0005c624 0x1000 + 374308
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    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
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    7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
    8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
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    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
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    1 com.apple.CoreFoundation 0x907f0434 __CFSocketManager + 472
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    4 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
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    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
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    5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
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    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
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    6 ...ple.CoreServices.CarbonCore 0x90bc37b0 PrivateMPEntryPoint + 76
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    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 ...ple.CoreServices.CarbonCore 0x90c014cc MPWaitOnSemaphore + 184
    3 rmacore.shlb 0x1d0b7648 0x1cff0000 + 816712
    4 rmacore.shlb 0x1d0b662c 0x1cff0000 + 812588
    5 ...ple.CoreServices.CarbonCore 0x90c34cd4 MPCFMTaskProc + 32
    6 ...ple.CoreServices.CarbonCore 0x90bc37b0 PrivateMPEntryPoint + 76
    7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 ...ple.CoreServices.CarbonCore 0x90c014cc MPWaitOnSemaphore + 184
    3 rmacore.shlb 0x1d0b70cc 0x1cff0000 + 815308
    4 rmacore.shlb 0x1d097988 0x1cff0000 + 686472
    5 ...ple.CoreServices.CarbonCore 0x90c34cd4 MPCFMTaskProc + 32
    6 ...ple.CoreServices.CarbonCore 0x90bc37b0 PrivateMPEntryPoint + 76
    7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 ...ple.CoreServices.CarbonCore 0x90c014cc MPWaitOnSemaphore + 184
    3 rmacore.shlb 0x1d0b70cc 0x1cff0000 + 815308
    4 rmacore.shlb 0x1d097df8 0x1cff0000 + 687608
    5 ...ple.CoreServices.CarbonCore 0x90c34cd4 MPCFMTaskProc + 32
    6 ...ple.CoreServices.CarbonCore 0x90bc37b0 PrivateMPEntryPoint + 76
    7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    0 libSystem.B.dylib 0x900061ec syscall + 12
    1 com.apple.OpenTransport 0x9a7475a0 BSD_waitevent + 44
    2 com.apple.OpenTransport 0x9a74c360 CarbonSelectThreadFunc + 176
    3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 com.apple.OpenTransport 0x9a747e94 CarbonOperationThreadFunc + 80
    3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 com.apple.OpenTransport 0x9a757df0 CarbonInetOperThreadFunc + 80
    3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    r0: 0x0000000019398c38 r1: 0x00000000bfffdcd0 r2: 0x0000000009ea5000 r3: 0x0000000000000000
    r4: 0x000000000000002a r5: 0x0000000000000000 r6: 0x0000000000000000 r7: 0x00000000162be432
    r8: 0x0000000009eaa0c2 r9: 0x00000000bfffde60 r10: 0x000000001b90134d r11: 0x0000000028022422
    r12: 0x0000000009eabf34 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000014b07 r19: 0x0000000000000000
    r20: 0x000000001d190709 r21: 0x00000000a2bd53f0 r22: 0x0000000018867f18 r23: 0x00000000bfffdf40
    r24: 0x00000000bfffdf48 r25: 0x00000000bfffdf50 r26: 0x00000000bfffdf54 r27: 0x00000000104d8938
    r28: 0x00000000bfffdd54 r29: 0x0000000000000002 r30: 0x0000000009ea9f10 r31: 0x000000000bdc1c78
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    0x6349af0 - 0x6349bc7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x635f4c0 - 0x635f58a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x6360590 - 0x6360675 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x636cc90 - 0x636cd5d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x63d4d70 - 0x63d4e35 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x63e4fe0 - 0x63e50c9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x658f010 - 0x658f0e7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x6596440 - 0x6596513 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x65ac4f0 - 0x65ac5ab CFMPriv_Help PEF binary: CFMPriv_Help
    0x65bcb00 - 0x65bcbda CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x65ca6f0 - 0x65ca7d3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x65cc500 - 0x65cc5e6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x65d10e0 - 0x65d11b3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x65d3350 - 0x65d3426 CFMPriv_OpenScripting PEF binary: CFMPriv_OpenScripting
    0x65ddcb0 - 0x65ddd72 CFMPriv_AE PEF binary: CFMPriv_AE
    0x65de260 - 0x65de2d7 CFMPriv_System PEF binary: CFMPriv_System
    0x65e1960 - 0x65e1a40 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x65e29c0 - 0x65e2a93 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x6b05000 - 0x6e19fff com.macromedia.Flash Player.plugin 9.0.28 (1.0.4f22) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    0x8fe6000 - 0x8ff3fff com.apple.quicktime.webplugin 7.2 /Library/Internet Plug-Ins/QuickTime Plugin.webplugin/Contents/MacOS/QuickTime Plugin
    0x9182000 - 0x9184fff com.apple.PDFImporter 1.6 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
    0x98ca000 - 0x98e3fff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
    0x98e9000 - 0x9904fff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
    0x9f2b000 - 0x9f55fff com.apple.iSightAudio 7.2 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
    0xa732000 - 0xa73c99f authmgr.shlb PEF binary: authmgr.shlb
    0xa998000 - 0xa9d1fff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
    0xab2f000 - 0xac3efff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0xaf45000 - 0xafaefff com.apple.AppleIntermediateCodec 1.0.1 (124) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0xb808000 - 0xb8e6fff com.apple.audio.codecs.Components 1.4.9 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0xb8fc000 - 0xb975fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0xbee6000 - 0xc049fff com.apple.GeForceFXGLDriver 1.4.18 (4.1.8) /System/Library/Extensions/GeForceFXGLDriver.bundle/Contents/MacOS/GeForceFXGLD river
    0xc269000 - 0xc2717ef ramf.shlbsi` PEF binary: ramf.shlbsi`
    0xd9ac000 - 0xd9b89cb pnxres.shlbP PEF binary: pnxres.shlbP
    0xeeb9000 - 0xeec40e0 ramrendr.shlb PEF binary: ramrendr.shlb
    0x14401000 - 0x14414fdd xmlparse.shlb PEF binary: xmlparse.shlb
    0x1937c000 - 0x193aa8d4 <Unknown disk fragment> PEF binary: <Unknown disk fragment>
    0x193c6000 - 0x193e8dfb chinembed.shlb PEF binary: chinembed.shlb
    0x1940c000 - 0x1943840a pncrt.Shlb PEF binary: pncrt.Shlb
    0x195ef000 - 0x1961f1a1 rcaplmgr.shlb PEF binary: rcaplmgr.shlb
    0x19669000 - 0x196884d8 vsrlocal.shlb PEF binary: vsrlocal.shlb
    0x197d8000 - 0x197ebe23 memfsys.shlb PEF binary: memfsys.shlb
    0x19833000 - 0x1986dea2 objbrokr.shlb PEF binary: objbrokr.shlb
    0x19897000 - 0x198ab039 smplfsys.shlb PEF binary: smplfsys.shlb
    0x198fb000 - 0x199213f5 chui.shlb PEF binary: chui.shlb
    0x19be6000 - 0x19c3b54e rcaactor.shlb PEF binary: rcaactor.shlb
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    0x19ea9000 - 0x19f0f8a0 rncolor.shlb PEF binary: rncolor.shlb
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    0x1add5000 - 0x1ae243c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x1ae243d0 - 0x1ae3c6bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x1ae3dc00 - 0x1ae3f98b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking
    0x1ba05000 - 0x1ba76509 uisystem.shlb PEF binary: uisystem.shlb
    0x1cf2b000 - 0x1cfc7ea4 imgrplin.shlb PEF binary: imgrplin.shlb
    0x1cff0000 - 0x1d14fd06 rmacore.shlb PEF binary: rmacore.shlb
    0x1d3c6000 - 0x1d481141 gemctrls.shlb PEF binary: gemctrls.shlb
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  • BBC News Player jerky

    Hello there,
    I've begun watching the BBC News Player. I'm not in the UK, so it streams at 35 Kbps. This works fine on the office PC with Windows XP and Media Player, but at home with my PowerPC Mac Mini the film is jerky and of a lower quality. I've tried Safari 2.0.3 and Firefox 1.5.0.2 with RealPlayer 10.1.0 and Windows Media Player 9.0, but it makes no difference.
    Other than that the Mac is great. I've edited my camcorder films and created DVDs with no problem, and the BBC Radio Player works just fine.
    Is it just a feature of the Radeon 9200 that I'll have to live with? I use a Belinea 101920 Monitor and have a broadband internet connection.
    Thanks for any help
    Michael
    Mac Mini   Mac OS X (10.4.6)   PowerPC G4

    Hello Michael,
    with your monitor in the standard position (not turned upright through 90 degrees) reduce your resolution to 1024 x 820 and then return again to 1280x1024. Worked for me!
    Regards
    Michael

  • How can I get BBC i player to work without adobe flash player?

    I cannot get BBC I player to function without adobe flash player and this will not work on my I pad. So what next ?

    There is a BBC iPlayer app in the app store : http://itunes.apple.com/gb/app/bbc-iplayer/id416580485?mt=8

  • Re: links to the bbc news player don't start video streams

    this old thread has been archived (no replies allowed), but i think i've come up with a workaround to safari's refusal to play the proper bbc video clip on subsequent attempts...autoplay the file externally.
    if you use pithHelmet, you can get the script off the rule exchange.
    caveats:
    1. uses realplayer
    2. might only work for the international version.
    iBook g4     OS X.4.x

    iBod,
    I'm more baffled now! I created a couple of new accounts (one admin, one standard) and tried them. Both had the same outcome:
    1. Started Safari.
    2. Went to http://news.bbc.co.uk
    3. Clicked link to display a video news clip (was one about dummies!).
    4. BBC News Player window popped up, asking if I wanted Real Player or Windows Media. Chose Real Player.
    5. Window refreshed with the correct video clip.
    6. Quit and restarted Safari and tried again. OK.
    7. Quit and restarted Safari and tried again. Not it fails persistently. (By fail I mean the player window comes up but the video clip is only a 3-second clip of a BBC logo.)
    I tried the second new account and similarly. For the first few goes it works properly. After a few goes it fails.
    John.

  • Links to the BBC News Player don't start video streams.

    On the BBC News website there are numerous links to video news streams which should start playing in the BBC News Player (a new popup windows with either web content and a video stream in either Windows Media Player or Real Player format).
    Whenever I go to the BBC News website (http://news.bbc.co.uk) and click a video link it:
    1. Opens up the BBC News Player in a popup window.
    2. Shows a short BBC News Logo clip of 3 seconds.
    3. Then does nothing.
    What it should do for step 3 is to play the relevant video stream.
    I've tried this in several Mac browsers:
    Safari (2.0.2) = FAILS (as described above)
    Inernet Explorer (5.2) = WORKS (but without CSS the html looks messy)
    Camino (0.8.4) = WORKS
    Opera (8.0.2) = WORKS
    Firefox (1.0.2) = WORKS
    Q1. So why does it work in all the above browsers, but in Safari.
    Q2. Do other people get it work in Safari or not?
    John.

    iBod,
    I'm more baffled now! I created a couple of new accounts (one admin, one standard) and tried them. Both had the same outcome:
    1. Started Safari.
    2. Went to http://news.bbc.co.uk
    3. Clicked link to display a video news clip (was one about dummies!).
    4. BBC News Player window popped up, asking if I wanted Real Player or Windows Media. Chose Real Player.
    5. Window refreshed with the correct video clip.
    6. Quit and restarted Safari and tried again. OK.
    7. Quit and restarted Safari and tried again. Not it fails persistently. (By fail I mean the player window comes up but the video clip is only a 3-second clip of a BBC logo.)
    I tried the second new account and similarly. For the first few goes it works properly. After a few goes it fails.
    John.

  • Adobe Flash Player Problem: "Movie Not Loaded"

    new user to mac.
    i'm getting more and more frustrated with this computer.
    what's bugging me the most right now is
    i am unable to view videos on certain websites.
    rather than showing the content,
    a white box appears.
    when i right click on the white box,
    it says "movie not loaded" (in gray) and adobe flash player 9 (in black).
    i can't click on the gray line.
    when i click on the black line, it brings me to the adobe website and tells me adobe flash player 9 has been successfully installed.
    i am fairly sure this has nothing to do with heavy traffic.
    any insights on how to resolve this issue?
    cheers.

    Adobe Flash Player Problem
    http://www.adobeforums.com

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