Bbc iplayer error
i get an error message - null error when trying to use bbc iplayer
anything in settings that I need to do?
iphone doesn't support iphone
Similar Messages
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I updated 8.1.3 on my IPhone 5 and now all my downloaded programmes on BBC IPlayer will not work unless I'm in a 3G or Wifi area. I get a 'connection error' message.
Any ideas, as this is very frustrating when travelling on the underground and I cannot watch my programmes!Hazel
I see that your Question has languished for some period of time without response. You have posted your issue in Using Apple Support Communities whose topic is 'How to use this forum software's interface, features and/or how to find what you wish'. It is a relatively low traffic and inappropriate forum for your problem. I will ask our Hosts to move it to " Using iPhone " where it may get a more rapid response from your fellow users.
ÇÇÇ -
Hey can anyone help with the following?
I regularly watch BBC iplayer while working at my Mac, recently when trying to watch channels one and two I get an error saying, “This content does not seem to be working – please try later”.
All other BBC iplayer channels are working fine.
So far the only way I have found to fix the problem is to clean cache and cookies etc. but this is only a one time fix i.e. next time you go back to the site the same error message appears!
Anyone else had a problem or know of a fix?
Am running on OSX 10.9.5 / Safari 7.1
Thanks
JamesHi couttsba,
Thanks for posting. Did you get this sorted? Let us know how you’re getting on.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Error message when streaming BBC iPlayer via iPad
I'm using ATV (v7.0.3) to view BBC iPlayer (v 4.5.0.64) content via an iPad Mini Retina 2 (IOS 8.1.3) so everything is up to date.
I can watch programmes directly on the iPad from BBC iPlayer either by streaming or downloading. Both work OK.
When I try to watch streamed content via Apple TV via Airplay, I get a message "An error occurred loading this content. Try again later." Every time. If I mirror, the quality is very pixelated, juddery and keeps stopping, so is really unwatchable.
I can successfully download programmes to the iPad but when I watch via ATV, it just keeps stopping, showing the spinning disk. I have to go back and start it playing again. Sometimes it stops every few minutes, sometimes it will play for longer, but it is very frustrating.
We have watched TV programmes Airplayed from other apps, including Netflix app, with no problems. We watch Netflix and Youtube direct on ATV which works flawlessly.
We do use a VPN service (for BBC iPlayer and for Netflix) but that shouldn't really affect anything.
I can't understand why it plays perfectly on the iPad but not on ATV. Any ideas please? I see that this question has been addressed before but never adequately answered, and not in the last year.
Thanks.Lesley Fenton1 wrote:
We do use a VPN service (for BBC iPlayer and for Netflix) but that shouldn't really affect anything.
Of course it will, using anything other than what is supplied by your ISP is going to introduce streaming issues -
Is it possible to run BBC iPlayer from an iPhone4 through AirPlay to Apple TV2 please? I keep getting the message "An error occured loading this content. Please try again later"
First, try a system reset on the iPod. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, reset the Apple TV. I'm not at mine right now and I'm talking from memory but the reset is somewhere in the Settings menu. -
The IE tab 2 add on functions correctly in so far as it brings up the page in an IE tab and does so perfectly except for any video windows.
The error message received is in the video window:
"There was a problem initialising the player" and "script access is denied in your browser"
Is there any way to change an FF or IE setting to correct this,
Thanks,Yes, thanks John99, I was aware of that and I am also aware that FF works well with most if not all video providers most of the time. I use IE tab 2 in FF for the odd occasion when i have problems in the FF tab.
I can also use the tab option of "Open in Ext. App" which also works with BBC iplayer and the other video providers where the "switch renderering engine" does not.
I suppose I may be being a bit of a perfectionist but i think that an application should work properly- it works with YouTube for example, therefore it should work with the BBC- perhaps it is down to the BBC iplayer team. Thanks again anyway. -
Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
I have closed Chrome and tried installation using Windows Explorer but with the same result.
I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.
Hi there,
stumbled on this conversation after having problems myself.
After lots of trial and error, I was finally able to install iPlayer on my MacBook Pro.
Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
Reboot (not sure if it is needed but it is what I did).
Download Adobe Air 2.5 from http://kb2.adobe.com/cps/853/cpsid_85304.html
Then retry installing iPlayer from the BBC webpage. I ignored the prompt from Adobe Air to upgrade to the latest version (3.1). -
after upgrading to mountain lion, i cannot play any video at all, be it directly off a DVD, or through streaming like youtube, BBC iplayer, love film or even directly off my iTunes library. in each case, all i get is a black screen and no error message.
Hi, i had the same problem and tried this,
Somehow iTunes is tied to Safari. Try this:
Someone mentioned to clear all website data and history in safari, stupid but it was either this or the below that fixed it
or this,
Disable Wi-Fi Networking Services
Many users have reported that they’ve solved their issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.
Please let me know if it works. -
Can't BBC iPlayer to work on Sony Bravia TV
I have BT Infinity and use a Home Hub3.
I usually access the internet via (a) wired connection to Apple iMac running OS 10.6.8 and (b) by WiFi to a 4th Generation iPod Touch. These work without a problem - and I have no difficulty accessing BBC iPlayer.
I have recently set up a wired internet connection for my Sony Bravia TV (type KDL 32EX403 with latest software PKG4.117EUL-0108) using mains wire connection through devolo dLAN 500 WiFi homeplugs.
I can access the most of the internet services on the TV - the one exception is BBC iPlayer - when every time I try and connect I get the message 'A network error has occured' - and when I hit the Retry button the same mesage comes up.
Anyone got any idea how to fix this?
Cheers
TimWell, that's about a tenner from e.g. Cable Universe. It's just to test it you know, not permanent.
Can you change the DNS settings on the TV to use Google 8.8.8.8 and 8.8.4.4 ?
If you found this post helpful, please click on the star on the left
If not, I'll try again -
I would like to install BBC iPlayer but AIR is unable to upgrade from 2.5.1.17330
I am unable to install i Player because AIR is unable to upgrade to the latest version
I have tried upgrade AIR without iPlayer, and that runs into the same problems with Adobe AIR installer
I have tried uninstalling Air completely, in order to start from scratch, but that is refused saying that I should contact my administrator.
I am the admministrator.
Consequently I appear to be stuck with AIR version 2.5.1.17730 and cannot load the BBC iPlayer desktop.
Text from Install log is below.
[2010-08-16:21:39:15] UI SWF load is complete
[2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] UI SWF load is complete
[2010-08-16:21:39:17] UI initialized
[2010-08-16:21:39:17] beginning UI styling
[2010-08-16:21:39:17] UI styling complete
[2010-08-16:21:39:17] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla21.tmp
[2010-08-16:21:39:24] unpackaging/validation is complete
[2010-08-16:21:39:24] application is bound to this version of the runtime
[2010-08-16:21:39:24] app id iTunesExport
[2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-08-16:21:39:24] Application not located
[2010-08-16:21:39:25] Waiting for user confirmation
[2010-08-16:21:44:13] User confirmed action: install
[2010-08-16:21:44:13] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] native installer creation complete
[2010-08-16:21:44:14] Starting install
[2010-08-16:21:44:14] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] Destination for installed application is C:\Program Files
[2010-08-16:21:44:14] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-08-16:21:44:14] Scheduling an MSI install operation
[2010-08-16:21:44:14] Beginning install
[2010-08-16:21:44:14] Installing C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\setup.msi
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp\setup.msi
[2010-08-16:21:44:25] Execution complete; beginning commit phase
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:25] Commit complete
[2010-08-16:21:44:26] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-08-16:21:44:26] starting cleanup of temporary files
[2010-08-16:21:44:26] application installer exiting
[2010-08-16:21:44:26] App installer completed successfully
[2010-08-16:21:44:26] begin quitting
[2010-08-16:21:44:58] UI SWF load is complete
[2010-08-16:21:44:59] UI initialized
[2010-08-16:21:45:03] Pingback request completed with HTTP status 200
[2010-08-16:21:45:03] Begin background update check
[2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-08-16:21:45:04] Background update not available
[2010-08-16:21:45:04] begin quitting
[2010-09-11:18:40:45] Starting update of c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
[2010-09-11:18:40:45] Updating to version 1.5.15695.18135
[2010-09-11:18:40:45] UI SWF load is complete
[2010-09-11:18:40:47] UI initialized
[2010-09-11:18:40:47] beginning UI styling
[2010-09-11:18:40:47] UI styling complete
[2010-09-11:18:40:47] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1C.tmp
[2010-09-11:18:40:59] unpackaging/validation is complete
[2010-09-11:18:40:59] application is bound to this version of the runtime
[2010-09-11:18:40:59] app id BBCiPlayerDesktop
[2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-09-11:18:40:59] Application located at c:\program files
[2010-09-11:18:40:59] Waiting for user confirmation
[2010-09-11:18:40:59] User confirmed action: install
[2010-09-11:18:40:59] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] native installer creation complete
[2010-09-11:18:41:00] Starting install
[2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] Beginning install
[2010-09-11:18:41:00] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp\setup.msi
[2010-09-11:18:41:08] Execution complete; beginning commit phase
[2010-09-11:18:41:08] Commit complete
[2010-09-11:18:41:08] Re-launching application from c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-09-11:18:41:08] starting cleanup of temporary files
[2010-09-11:18:41:08] application installer exiting
[2010-09-11:18:41:39] UI SWF load is complete
[2010-09-11:18:41:40] UI initialized
[2010-09-11:18:41:40] Begin background update check
[2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-09-11:18:41:41] Background update not available
[2010-09-11:18:41:41] begin quitting
[2010-10-31:14:39:02] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:02] UI SWF load is complete
[2010-10-31:14:39:03] UI initialized
[2010-10-31:14:39:03] beginning UI styling
[2010-10-31:14:39:03] UI styling complete
[2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
[2010-10-31:14:39:05] Received HTTP Response Status event
[2010-10-31:14:39:05] Response URL is http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:12] Waiting for user confirmation
[2010-10-31:14:39:26] User confirmed action: save
[2010-10-31:14:39:26] Saving file to C:\Documents and Settings\Paul Stratford\My Documents\Downloads\iTunesExport-2.2.2.air
[2010-10-31:14:39:26] starting cleanup of temporary files
[2010-10-31:14:39:26] application installer exiting
[2010-10-31:14:40:40] Starting app install of file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Downloads/iTunesExp ort-2.2.2.air
[2010-10-31:14:40:40] UI SWF load is complete
[2010-10-31:14:40:41] UI initialized
[2010-10-31:14:40:41] beginning UI styling
[2010-10-31:14:40:41] UI styling complete
[2010-10-31:14:40:41] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla15.tmp
[2010-10-31:14:40:43] unpackaging/validation is complete
[2010-10-31:14:40:43] application is bound to this version of the runtime
[2010-10-31:14:40:43] app id iTunesExport
[2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-10-31:14:40:43] Application located at C:\Program Files
[2010-10-31:14:40:43] Waiting for user confirmation
[2010-10-31:14:40:50] User confirmed action: launch
[2010-10-31:14:40:50] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-10-31:14:40:50] starting cleanup of temporary files
[2010-10-31:14:40:50] application installer exiting
[2010-10-31:14:41:22] UI SWF load is complete
[2010-10-31:14:41:23] UI initialized
[2010-10-31:14:41:23] Begin background update check
[2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-10-31:14:41:34] Background update successfully downloaded
[2010-10-31:14:41:34] User notified of available background update
[2010-10-31:14:41:39] User deferred installation of background update
[2010-10-31:14:41:39] begin quitting
[2010-12-04:19:14:09] Starting app install of http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:09] UI SWF load is complete
[2010-12-04:19:14:10] UI initialized
[2010-12-04:19:14:10] beginning UI styling
[2010-12-04:19:14:10] UI styling complete
[2010-12-04:19:14:10] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla11.tmp
[2010-12-04:19:14:11] Received HTTP Response Status event
[2010-12-04:19:14:11] Response URL is http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:12] Waiting for user confirmation
[2010-12-04:19:14:19] User confirmed action: install
[2010-12-04:19:14:19] beginning UI styling
[2010-12-04:19:14:19] UI styling complete
[2010-12-04:19:14:19] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla12.tmp
[2010-12-04:19:14:23] unpackaging/validation is complete
[2010-12-04:19:14:23] application is bound to this version of the runtime
[2010-12-04:19:14:23] app id BBCiPlayerDesktop
[2010-12-04:19:14:23] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-12-04:19:14:23] Application located at C:\program files
[2010-12-04:19:14:23] Waiting for user confirmation
[2010-12-04:19:14:37] User confirmed action: install
[2010-12-04:19:14:37] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] native installer creation complete
[2010-12-04:19:14:38] Starting install
[2010-12-04:19:14:38] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] Beginning install
[2010-12-04:19:14:38] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp\setup.msi
[2010-12-04:19:14:50] Execution complete; beginning commit phase
[2010-12-04:19:14:50] Commit complete
[2010-12-04:19:14:50] Re-launching application from C:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-12-04:19:14:50] Sending browser invocation
[2010-12-04:19:14:51] starting cleanup of temporary files
[2010-12-04:19:14:51] application installer exiting
[2010-12-04:19:15:21] UI SWF load is complete
[2010-12-04:19:15:22] UI initialized
[2010-12-04:19:15:22] Begin background update check
[2010-12-04:19:15:22] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-12-04:19:15:32] Background update successfully downloaded
[2010-12-04:19:15:32] User notified of available background update
[2010-12-04:19:16:18] User deferred installation of background update
[2010-12-04:19:16:18] begin quitting
[2010-12-18:12:38:33] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:33] Commandline is:
[2010-12-18:12:38:33] Installed runtime (2.0.3.13070) located at C:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2010-12-18:12:38:55] Runtime Installer end with exit code 0
[2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:56] Commandline is: -installupdatecheck
[2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:57] Performing pingback request
[2010-12-18:12:38:59] Pingback request completed with HTTP status 200
[2010-12-18:12:38:59] Starting runtime background update check
[2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2010-12-18:12:38:59] Runtime update not available
[2010-12-18:12:38:59] Unpackaging cancelled
[2010-12-18:12:38:59] Runtime Installer end with exit code 0
[2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:36] Commandline is:
[2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:40] Runtime Installer end with exit code 0
[2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:43] Commandline is: -installupdatecheck
[2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:46] Performing pingback request
[2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:47] Commandline is:
[2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:47] Pingback request completed with HTTP status 200
[2011-01-22:19:47:47] Starting runtime background update check
[2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:48] Runtime update not available
[2011-01-22:19:47:48] Unpackaging cancelled
[2011-01-22:19:47:48] Runtime Installer end with exit code 0
[2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:52] Runtime Installer end with exit code 0
[2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:53] Commandline is: -installupdatecheck
[2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:53] Performing pingback request
[2011-01-22:19:47:54] Pingback request completed with HTTP status 200
[2011-01-22:19:47:54] Starting runtime background update check
[2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:54] Runtime update not available
[2011-01-22:19:47:54] Unpackaging cancelled
[2011-01-22:19:47:54] Runtime Installer end with exit code 0
[2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:07] Commandline is: -updatecheck
[2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:09] Performing pingback request
[2011-01-30:15:32:09] Starting runtime background update check
[2011-01-30:15:32:09] Clearing unused background update directory
[2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-30:15:32:10] Runtime update not available
[2011-01-30:15:32:11] Unpackaging cancelled
[2011-01-30:15:32:11] Runtime Installer end with exit code 0
[2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
[2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:24] Application Installer end with exit code 0
[2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
[2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:45] Application Installer end with exit code 0
[2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
[2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:16] Application Installer end with exit code 0
[2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
[2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:20] Application Installer end with exit code 0
[2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
[2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:09:59] Application Installer end with exit code 0
[2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
[2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:10:02] Application Installer end with exit code 0
[2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
[2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:14:43] Application Installer end with exit code 0
[2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
[2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-02:18:56:12] Application Installer end with exit code 0
[2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
[2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:44] Application Installer end with exit code 0
[2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
[2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:59] Application Installer end with exit code 0
[2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
[2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:26:16] Application Installer end with exit code 0
[2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
[2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:40:03] Application Installer end with exit code 0
[2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
[2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:39] Application Installer end with exit code 0
[2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:57] Commandline is: -updatecheck
[2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:58] Performing pingback request
[2011-02-06:19:13:58] Starting runtime background update check
[2011-02-06:19:13:58] Clearing unused background update directory
[2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-02-06:19:13:58] Runtime update not available
[2011-02-06:19:13:58] Unpackaging cancelled
[2011-02-06:19:13:58] Runtime Installer end with exit code 0
[2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-11:21:02:26] Commandline is: -updatecheck
[2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-11:21:02:35] Performing pingback request
[2011-04-11:21:02:36] Starting runtime background update check
[2011-04-11:21:02:36] Clearing unused background update directory
[2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-11:21:02:51] Unpackaging complete
[2011-04-11:21:02:59] Download success
[2011-04-11:21:03:00] Runtime updated downloaded
[2011-04-11:21:11:17] User had deferred installing the update
[2011-04-11:21:11:17] Runtime Installer end with exit code 0
[2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:21:58:23] Starting runtime background update installation
[2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:23] Runtime updater successfully launched
[2011-04-28:21:58:23] Runtime Installer end with exit code 0
[2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
[2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
[2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
[2011-04-28:22:32:51] Rollback complete
[2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:33:05] Runtime Installer end with exit code 7
[2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:33:36] Commandline is: -updatecheck
[2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:33:36] Performing pingback request
[2011-04-28:22:33:36] Starting runtime background update check
[2011-04-28:22:33:36] Clearing unused background update directory
[2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-28:22:33:46] Unpackaging complete
[2011-04-28:22:33:47] Download success
[2011-04-28:22:33:47] Runtime updated downloaded
[2011-04-28:22:34:37] User had deferred installing the update
[2011-04-28:22:34:37] Runtime Installer end with exit code 0
[2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:05] Starting runtime background update installation
[2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:06] Runtime updater successfully launched
[2011-04-28:22:39:06] Runtime Installer end with exit code 0
[2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
[2011-04-28:22:39:23] Rollback complete
[2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:28] Runtime Installer end with exit code 7
[2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:39:07] Commandline is:
[2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
[2011-04-29:09:39:20] Rollback complete
[2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:40:01] Commandline is:
[2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:40:06] Runtime Installer end with exit code 7
[2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
[2011-04-29:09:41:46] Rollback complete
[2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:51] Runtime Installer end with exit code 7
[2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:03] Commandline is: -arp:uninstall
[2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:16] Rollback complete
[2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:22] Runtime Installer end with exit code 7
[2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:46] Commandline is: -arp:uninstall
[2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:50] Rollback complete
[2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:53] Runtime Installer end with exit code 7
[2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:52:21] Commandline is: -arp:uninstall
[2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:28] Rollback complete
[2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:30] Runtime Installer end with exit code 7
[2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:17:25:46] Commandline is: -arp:uninstall
[2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:54] Rollback complete
[2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:58] Runtime Installer end with exit code 7
[2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:07:48] Commandline is:
[2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
[2011-04-29:18:08:12] Rollback complete
[2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:26] Runtime Installer end with exit code 7
[2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:40] Commandline is:
[2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:42] Commandline is:
[2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
[2011-04-29:18:09:47] Rollback complete
[2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:49] Runtime Installer end with exit code 7
[2011-04-29:18:10:01] Runtime Installer end with exit code 6
[2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:32:10] Commandline is:
[2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
[2011-04-29:21:32:23] Rollback complete
[2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:29] Runtime Installer end with exit code 7
[2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:33:51] Commandline is:
[2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
[2011-04-29:21:33:58] Rollback complete
[2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:34:01] Runtime Installer end with exit code 7
[2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:38:58] Invoking Application Installer for combined install
[2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
[2011-04-29:21:39:08] Application signature verified
[2011-04-29:21:39:08] Unpackaging/validation complete
[2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
[2011-04-29:21:39:19] Native installation package creation succeeded
[2011-04-29:21:39:19] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
[2011-04-29:21:39:24] Rollback complete
[2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:33] Application Installer end with exit code 7
[2011-04-29:21:39:33] Subprocess app installer failed (7)
[2011-04-29:21:39:33] Runtime Installer end with exit code 7
[2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:19] Invoking Application Installer for combined install
[2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
[2011-04-29:21:44:28] Application signature verified
[2011-04-29:21:44:28] Unpackaging/validation complete
[2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
[2011-04-29:21:44:43] Native installation package creation succeeded
[2011-04-29:21:44:43] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
[2011-04-29:21:44:48] Rollback complete
[2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:53] Application Installer end with exit code 7
[2011-04-29:21:44:54] Subprocess app installer failed (7)
[2011-04-29:21:44:54] Runtime Installer end with exit code 7
[2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:47] Invoking Application Installer for combined install
[2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
[2011-04-29:21:45:54] Application signature verified
[2011-04-29:21:45:54] Unpackaging/validation complete
[2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
[2011-04-29:21:46:16] Native installation package creation succeeded
[2011-04-29:21:46:16] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
[2011-04-29:21:46:20] Rollback complete
[2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:26] Application Installer end with exit code 7
[2011-04-29:21:46:26] Subprocess app installer failed (7)
[2011-04-29:21:46:26] Runtime Installer end with exit code 7
[2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvI'm sorry you're running into installation issues with AIR. Microsoft has released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:
AIR Installer Log Instructions
Thanks,
Chris -
Have no idea why this machine has all of a sudden stopped alowing bbc iplayer to stop working. The last few days, all i have done with my machine was watch a view movies on it. I am new to the Mac world. Have only had this machine since june, but in no why have i been playing around with the settings etc. the thing just stopped working. i have been uninstalling flash content and reinstalling etc. please help a noob!
this is the error message i get when trying to open the app.
i have all the plugins installed.
Process: BBC iPlayer Desktop [2937]
Path: /Applications/BBC iPlayer Desktop.app/Contents/MacOS/BBC iPlayer Desktop
Identifier: BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
Version: 3.2.13 (???)
Code Type: X86 (Native)
Parent Process: launchd [128]
Date/Time: 2011-11-24 23:17:06.806 +0000
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Sleep/Wake UUID: 55137F85-D274-46CA-9A8C-6B23B45D31B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000080037f13
VM Regions Near 0x80037f13:
MALLOC_LARGE 000000000b600000-000000000bb45000 [ 5396K] rw-/rwx SM=PRV
-->
__TEXT 000000008feed000-000000008ff20000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: backingScaleFactor
objc[2937]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x90e2ee87 objc_msgSend_fpret + 23
1 com.apple.AppKit 0x910de27a -[NSWindow _setFrame:updateBorderViewSize:] + 1223
2 com.apple.AppKit 0x910dd915 -[NSWindow _oldPlaceWindow:] + 630
3 com.apple.AppKit 0x91087514 -[NSWindow _setFrameCommon:display:stashSize:] + 1657
4 com.apple.AppKit 0x91086e96 -[NSWindow setFrame:display:] + 71
5 com.adobe.AIR 0x04393948 0x3f95000 + 4188488
6 com.adobe.AIR 0x044e474c 0x3f95000 + 5568332
7 com.adobe.AIR 0x044a541b 0x3f95000 + 5309467
8 com.adobe.AIR 0x04660266 0x3f95000 + 7123558
9 com.adobe.AIR 0x04661db9 0x3f95000 + 7130553
10 com.adobe.AIR 0x04665eb7 0x3f95000 + 7147191
11 com.adobe.AIR 0x0469200d 0x3f95000 + 7327757
12 com.adobe.AIR 0x046fe21c 0x3f95000 + 7770652
13 com.adobe.AIR 0x043825a8 0x3f95000 + 4117928
14 com.adobe.AIR 0x04383be5 0x3f95000 + 4123621
15 com.adobe.AIR 0x04680c69 0x3f95000 + 7257193
16 com.adobe.AIR 0x047648cc FREGetObjectAsInt32 + 176322
17 com.apple.CoreFoundation 0x9293e091 -[NSObject performSelector:withObject:] + 65
18 com.apple.Foundation 0x9bb99f64 __NSThreadPerformPerform + 503
19 com.apple.CoreFoundation 0x928b584f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
20 com.apple.CoreFoundation 0x928b5206 __CFRunLoopDoSources0 + 246
21 com.apple.CoreFoundation 0x928df0d8 __CFRunLoopRun + 1112
22 com.apple.CoreFoundation 0x928de8ec CFRunLoopRunSpecific + 332
23 com.apple.CoreFoundation 0x928de798 CFRunLoopRunInMode + 120
24 com.apple.HIToolbox 0x9436ba7f RunCurrentEventLoopInMode + 318
25 com.apple.HIToolbox 0x94372d9b ReceiveNextEventCommon + 381
26 com.apple.HIToolbox 0x94372c0a BlockUntilNextEventMatchingListInMode + 88
27 com.apple.AppKit 0x90f83040 _DPSNextEvent + 678
28 com.apple.AppKit 0x90f828ab -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
29 com.apple.AppKit 0x90f7ec22 -[NSApplication run] + 911
30 com.adobe.AIR 0x03f9d8ea 0x3f95000 + 35050
31 com.adobe.AIR 0x03f9dc30 0x3f95000 + 35888
32 com.apple.CoreFoundation 0x9293e091 -[NSObject performSelector:withObject:] + 65
33 BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 0x00002f27 start + 2587
34 BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 0x00002542 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96e8990a kevent + 10
1 libdispatch.dylib 0x97188c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x971876a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x96e8902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95fd9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95fdb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x96e8902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95fd9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95fdb6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0450ba99 0x3f95000 + 5728921
4 com.adobe.AIR 0x0434a000 0x3f95000 + 3887104
5 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
6 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
7 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
8 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0450ba99 0x3f95000 + 5728921
4 com.adobe.AIR 0x0434a000 0x3f95000 + 3887104
5 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
6 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
7 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
8 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0450ba99 0x3f95000 + 5728921
4 com.adobe.AIR 0x0434a000 0x3f95000 + 3887104
5 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
6 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
7 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
8 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0450ba99 0x3f95000 + 5728921
4 com.adobe.AIR 0x0434a000 0x3f95000 + 3887104
5 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
6 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
7 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
8 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c3e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x0450bac5 0x3f95000 + 5728965
4 com.adobe.AIR 0x0454b28a 0x3f95000 + 5989002
5 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
6 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
7 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
8 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x96e8902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95fd9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95fdb6fe start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib 0x96e8883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95fdbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95f8c42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x04386128 0x3f95000 + 4133160
4 com.adobe.AIR 0x04383d96 0x3f95000 + 4124054
5 com.adobe.AIR 0x043846ce 0x3f95000 + 4126414
6 com.adobe.AIR 0x043846fb 0x3f95000 + 4126459
7 com.adobe.AIR 0x0450bb69 0x3f95000 + 5729129
8 com.adobe.AIR 0x0450bbe3 0x3f95000 + 5729251
9 com.adobe.AIR 0x0450bc7e 0x3f95000 + 5729406
10 libsystem_c.dylib 0x95fd7ed9 _pthread_start + 335
11 libsystem_c.dylib 0x95fdb6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00385e70 ebx: 0x0039e4f0 ecx: 0x9199d90c edx: 0x80037ef3
edi: 0x0037ad20 esi: 0x910dddc1 ebp: 0xbfffdba8 esp: 0xbfffdb38
ss: 0x00000023 efl: 0x00010202 eip: 0x90e2ee87 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x80037f13
Logical CPU: 2
Binary Images:
0x1000 - 0x6ff7 +BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 (3.2.13 - ???) <0E2ECBFA-6321-EDA8-D329-039D773FCCF0> /Applications/BBC iPlayer Desktop.app/Contents/MacOS/BBC iPlayer Desktop
0x700000 - 0x7adff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x27ea000 - 0x27f4fff com.apple.IOFWDVComponents (2.0.7 - 2.0.7) <811CF4D6-15B2-3EDA-B026-5E4B28C0F742> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x3f95000 - 0x50abfc7 +com.adobe.AIR (??? - 3.1.0.4880) <AB2E4804-CA8F-B8C0-AE11-B52400555F22> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x562b000 - 0x5664ff3 com.apple.QuickTimeFireWireDV.component (7.7.1 - 2306) <5347333C-9175-39FF-AFEC-BF24BB6701D7> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x566f000 - 0x5697fff com.apple.QuickTimeIIDCDigitizer (7.7.1 - 2306) <6F887F4E-2D83-3415-9342-7EA8600E1349> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x569f000 - 0x56edff7 com.apple.QuickTimeUSBVDCDigitizer (2.7.1 - 2.7.1) <1D79F9C3-E0F4-33AE-A390-38DD884DEA28> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x56f7000 - 0x56fbffb com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <B8333059-00BE-33A6-AEC0-0C8F285E6E07> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x5700000 - 0x5706ffb com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) <C2DD672D-46CE-34BB-8456-129C65DDE583> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x570c000 - 0x5739ff8 GLRendererFloat (??? - ???) <1264885F-1492-3591-BFB1-B671A7B08A29> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x77fc000 - 0x7969ffc GLEngine (??? - ???) <C49CCDEA-F23E-30CD-9BCD-FC09C9D07CF4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x9caa000 - 0x9da1ffb libGLProgrammability.dylib (??? - ???) <8E592FEB-B6A8-3BFF-828B-B37B05D4D574> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9dc5000 - 0xa065fe7 com.apple.ATIRadeonX3000GLDriver (7.14.5 - 7.1.4) <BA35443F-847C-344D-80C1-B9EC528B89C9> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
0xa096000 - 0xa42cfff com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.14.5 - 7.1.4) <3085DB78-3E8E-3570-B235-3ED8F1E712B3> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x8feed000 - 0x8ff1f9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90005000 - 0x90053ff3 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) <DB40F137-4519-339B-81DC-7375B2FE8FD2> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x90054000 - 0x900dbfff com.apple.print.framework.PrintCore (7.1 - 366.1) <BD9120A6-BFB0-3796-A903-05F627F696DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90134000 - 0x90137ff7 libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
0x90149000 - 0x901d6ff7 com.apple.CoreText (220.11.0 - ???) <4F98D709-75AC-35F0-AD88-8F2C4BD744C0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x901d7000 - 0x901e7ff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x901e8000 - 0x90430fff com.apple.JavaScriptCore (7534.51 - 7534.51.21) <FEDF4D88-FB61-3A3F-ABE2-72BE2234DDF4> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x90431000 - 0x9046ffff com.apple.NavigationServices (3.6 - 192) <CB7AE807-9292-3EBA-A5F5-D7DCEE28A5B7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x904d0000 - 0x904d0ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x904d1000 - 0x904d4ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x904d7000 - 0x905cfff7 libFontParser.dylib (??? - ???) <83E7E71E-D217-3DEE-B288-F5BAE7E118C5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90612000 - 0x90653ff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9079b000 - 0x9079effd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x907b7000 - 0x90919fff com.apple.QTKit (7.7.1 - 2306) <5A7E5ED0-C4DC-3CEC-ABE0-24899134ACE1> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9092e000 - 0x90930ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90955000 - 0x9097dff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib
0x9097e000 - 0x90a9efec com.apple.vImage (5.1 - 5.1) <008B989F-F080-398E-ACB1-FBF5BA107D6D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x90a9f000 - 0x90abcff3 com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90abd000 - 0x90ac6ffb com.apple.DisplayServicesFW (2.5.2 - 317) <DF4FCE9C-A4EE-3590-B079-495AC83836EA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90ac7000 - 0x90accffd libGFXShared.dylib (??? - ???) <820D744C-C641-3918-A72A-AC2E5276BCB6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x90acd000 - 0x90bbdff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x90c61000 - 0x90c6ffff com.apple.opengl (1.7.5 - 1.7.5) <81166D23-DE8E-3938-AAD3-29B1FA5E446E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90c70000 - 0x90d14fff com.apple.QD (3.12 - ???) <68CBE425-43BA-3E6D-8668-A4A67396E20D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x90d15000 - 0x90d6effb com.apple.coreui (1.2.1 - 164.1) <890E0BE9-3360-3B56-BE46-5A2421875A40> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x90d6f000 - 0x90dccffb com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90dcd000 - 0x90e1dff9 com.apple.QuickLookFramework (3.1 - 500.1) <28CB604E-2426-3491-BF16-2CDFD4C392B0> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x90e28000 - 0x90efea5b libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <A0EDB351-4B9D-3AA2-9D1A-0C22204FCCD3> /usr/lib/libobjc.A.dylib
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0x9993f000 - 0x99975ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x99985000 - 0x9998bffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x99a51000 - 0x99ab5fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99b1f000 - 0x99b4cff7 com.apple.securityinterface (5.0 - 55004) <93C0285A-A266-3F21-82C9-434CBD3FA712> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x99b57000 - 0x99b57fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x99b58000 - 0x9a034ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9a041000 - 0x9a045fff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9a0ad000 - 0x9a0b1fff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9a0b2000 - 0x9a3f4fff com.apple.MediaToolbox (1.0 - 705.42) <5AEFD5BE-6FA3-38F8-966A-B0AB56C472B8> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x9a3f5000 - 0x9a614ff7 com.apple.imageKit (2.1.1 - 1.0) <9AF0A882-BEAD-3AEC-8A72-497A7C3C2358> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9a615000 - 0x9a615ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x9a61c000 - 0x9a6dcfff com.apple.CoreServices.OSServices (478.29 - 478.29) <EAAAAC1B-2599-3875-9068-DF7E6B5760A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9a6dd000 - 0x9a73effb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9a783000 - 0x9a7ffffd com.apple.PDFKit (2.6.1 - 2.6.1) <7BC3186B-80B7-3E68-AFDD-2734164BCCFB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9a816000 - 0x9a81eff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9a852000 - 0x9a88effd libGLImage.dylib (??? - ???) <8251242B-E04E-3467-BD0F-834578B18AC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9a88f000 - 0x9a965ff6 com.apple.QuickLookUIFramework (3.1 - 500.1) <4E259D94-6081-32D7-AD60-565E57B11EBA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9a966000 - 0x9a991fff com.apple.GSS (2.1 - 2.0) <05A0171B-76EA-3E4C-8A36-65D1A978AF4B> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9aaa7000 - 0x9aaa7fff com.apple.quartzframework (1.5 - 1.5) <EF66BF08-620E-3D11-87D4-35D0B0CD1F6D> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9aaa8000 - 0x9ad2dfe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9ad2e000 - 0x9b130ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9b131000 - 0x9b150fff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x9b151000 - 0x9b544feb com.apple.VideoToolbox (1.0 - 705.42) <3F12F8A3-ED41-3EAD-A887-B7805353122C> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9b545000 - 0x9b59dfff com.apple.HIServices (1.10 - ???) <76B50B43-6CFD-3067-A085-11420FD4FAA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9b5a3000 - 0x9b5a3fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b5a4000 - 0x9b5a5ff7 libsystem_sandbox.dylib (??? - ???) <BC0A04E9-4F28-3BC8-AA7B-63C3451E9212> /usr/lib/system/libsystem_sandbox.dylib
0x9b5a6000 - 0x9b5a9fff com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9b5ae000 - 0x9b5b9ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <11726E50-E6FC-3AB0-8750-DDDCCF2B8534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9b5ba000 - 0x9b5e9ff7 libsystem_info.dylib (??? - ???) <B86A363D-6EA2-3A69-A6CB-18B7F98FC61A> /usr/lib/system/libsystem_info.dylib
0x9b5ea000 - 0x9b5fdffb com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3D94520B-C976-370F-AF56-278002BCF11D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9b5fe000 - 0x9b7e7ff7 com.apple.CoreData (104 - 358.12) <F8AD7990-2C30-31A4-8E78-FA8DD5CF03CC> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9b7eb000 - 0x9b7ecfff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9bafa000 - 0x9bb1dfff com.apple.CoreVideo (1.7 - 70.1) <3520F013-DF91-364E-88CF-ED252A7BD0AE> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9bb1e000 - 0x9bb35ff8 com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x9bb36000 - 0x9bb44fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9bb45000 - 0x9be4fff3 com.apple.Foundation (6.7.1 - 833.20) <B5092554-485A-3A7D-904B-B04B1EE5C50C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9be50000 - 0x9bee4ff7 com.apple.LaunchServices (480.21 - 480.21) <E3621817-B627-3EEC-A7F9-0D45583B7FE8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9beef000 - 0x9bef2ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x9bf07000 - 0x9bf3dfff com.apple.DebugSymbols (2.1 - 85) <0F996A4A-16A7-3C90-8037-0E2958D1FB16> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9bf3e000 - 0x9bf3ffff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9bf40000 - 0x9bf83ffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
0x9bf84000 - 0x9bfacff0 com.apple.CoreServicesInternal (113.8 - 113.8) <9930695C-1C48-329F-93FD-5AEEE2EF942C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9c04b000 - 0x9c079ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9c07a000 - 0x9c07eff7 com.apple.OpenDirectory (10.7 - 146) <3D3D30CE-6D82-3681-AA98-4E3AEFFA4229> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9c9d2000 - 0x9ca00fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib
0x9ca01000 - 0x9ca41ff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
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0x9cb3b000 - 0x9cb4bfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4854
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=203.1M resident=121.2M(60%) swapped_out_or_unallocated=82.0M(40%)
Writable regions: Total=145.6M written=9760K(7%) resident=11.9M(8%) swapped_out=0K(0%) unallocated=133.8M(92%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.9M
CG shared images 168K
CoreGraphics 8K
CoreServices 2652K
IOKit 168K
MALLOC 77.6M
MALLOC guard page 32K
Memory tag=240 6148K
Memory tag=242 12K
Memory tag=249 156K
Stack 69.1M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 11.8M
__DATA/__OBJC 188K
__IMAGE 1256K
__IMPORT 4K
__LINKEDIT 45.1M
__OBJC 2304K
__OBJC/__DATA 120K
__PAGEZERO 4K
__TEXT 158.1M
__UNICODE 544K
mapped file 90.4M
shared memory 312K
shared pmap 7284K
=========== =======
TOTAL 521.0MSomething similar has happened with me.
Was watching the bbci player on my phone when my battery died and wouldn't switch back on so charged it up and switched it on and the screen doesn't changed, white screen with nokia on it and lights at the bottom froze. Only way to switch it off is to take the battery out and even doing so doesn't change the phone when you switch it back on. It's as though it has crashed.
Any ideas how to get it working? -
BBC iPlayer has stopped working following firmware...
Hi all I have recently upgraded the firmware on my N97 to 12.0.026
No noticeable difference that I've spotted yet but BBC iPlayer has stopped working.. I get a Script alert saying Type error: undefined value
Anyone got the same? .. any solutions .. I have removed the app and reinstalled it but no change
Thanks in advance for any help
Harveyit has something to do with these updates are editing scripts for more performance however they are also messing with the custom scripts associated with some applications, upon updating i had to delete and re install almost all my user created apps. best bet to do is always backup to memory card even if is just settings, then when something goes wrong you just restore and it will return the scripts to normal.
-
Firefox5 is not showing BBC iPlayer Video & Radio.
Other browsers are all fine(Safari,IE,Chrome)
The iPlayer webpage is all there but the flash video player is black. The OS is MS Windows XP Professional 32-bit SP3.Also, when the flash video does not show up it displays the error that I do not have the current flash player. The problem is that I do have the current flash player that actually plays flash from another section of the website.
Forgot to add that earlier. -
BBC iPlayer not working with v31.0
I've seen a few questions similar to this so I know I'm not alone in this. When I'm trying to watch BBC iPlayer live stream, after no more than a minute or so - sometimes sooner than that - it will apparently start to buffer but will not continue. After a while it will throw up a "Content not available" error. If I restart from the beginning, it doesn't start from the point it should in the live broadcast, it starts from the point I initially started trying to watch and freezes at the same point, i.e., it is stuck on a short loop.
Nothing breaks the loop. Restarts, cache, clearing etc, etc, nothing. Oddly, the is no problem whatsoever with playing programmes streamed from the iPlayer library. No buffering, nothing, works exactly how it should and exactly how the live streaming was working up until recently.
What have I tried? All the things suggested in other answers. Starting Firefox in safe mode, checking flash versions, turning off hardware acceleration in flash, resetting Firefox to default. Nothing works
What does work, without issue, is iPlayer through Chrome, so the problem is not my laptop, iPlayer, my internet or presumably Flash so what is the problem with FF?Hi guigs2,
I have checked that I have the latest available graphics driver; I have tried with hardware acceleration both on and off and I've also tested with WebGL enabled and disabled. However, the problem remains.
I am now running Firefox v33.0.1, so the problem exists that version and also v31.0.
To repeat/clarify, the problem is that the live stream seems to buffer but will not continue. Reloading/F5 just starts it from the beginning again. If it is left for long enough, eventually a "content not available" error is displayed. It also gets into a loop. I tried to watch live at 07:45am this morning, it played for about one minute then began to buffer and the stream froze. I tried twice more and the stream started at the same 07:45am point, even though it was then by 07:50am! It played the exact same one minute video stream from 07:45am and then froze.
I tried the same channel 8 hours later - having restarted FF and having previously shut down the BBC site tab - and it played the same one minute loop from 07:45, rather than what was on live!
I tried it again at 21:30 and got a live stream, not the one from 07:45 but the stream it should show however once again it froze after a minute. Once again, refreshes of the page/restarts etc only resulted in the same short loop being played every time.
To reiterate, the problem does not manifest itself in Chrome or in IE in any way. Using either of these browsers, the live stream plays with no issue at all, so the inescapable conclusion is that the problem is Firefox-related in nature somehow.
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