BBC Iplayer problems

Have just had BT Infinity installed and now we can't watch BBC Iplayer on the freesat box, has anyone else had this problem? It just keeps buffering all the time and is unwatchable.

I echo that.  Have a look at this thread about FreeSat boxes and other devices to connect to Infinity.  Report your problem to Dean the moderator through the link on that thread.  BT have an issue here.  It's just getting them to address it.
http://community.bt.com/t5/BT-Infinity/BBC-Iplayer-not-watchable-with-BT-INFINITY-warning/td-p/2719....

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    Here is the Air installation log, followed by the MSI log.
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
    \air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
    \temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
    \air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
    \temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
    \air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
    \temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
    \aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
    \temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
    \air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
    \temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7
    === Verbose logging started: 25/04/2013  08:34:51  Build type: SHIP UNICODE
    5.00.7601.00  Calling process: C:\windows\System32\msiexec.exe ===
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
    MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
    MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
    package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
    software restriction policy
    MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
    MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
    'unrestricted' authorization level.
    MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
    MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
    before calling Install on Server
    MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
    MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
    \Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
    overrides found.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
    system32
    MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
    0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (68:70) [08:34:52:067]: Machine policy value
    'DisableFlyWeightPatching' is 0
    MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
    since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
    update patch is active
    MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
    property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
    MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
    \Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
    property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
    MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:        
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
    transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
    transforms:  '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
    install
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
    property. Its value is '-1'.
    MSI (c) (68:70) [08:34:52:073]: Entering
    CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
    MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
    PackagecodeChanging property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Package to be registered:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
    property. Its value is '9576'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    MsiSystemRebootPending property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
    property. Its value is '200'.
    MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming
    MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Favorites
    MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Documents
    MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData
    MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Local
    MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Pictures
    MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Administrative Tools
    MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Startup
    MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Desktop
    MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
    \Users\Public\Desktop
    MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
    \windows\Fonts
    MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
    Serif 4: 0 5: 16
    MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
    because this is the client or the user has already permitted elevation
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
    property. Its value is 'Steve'.
    MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
    0
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
    property. Its value is '5.00'.
    === Logging started: 25/04/2013  08:34:52 ===
    MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
    Its value is '5'.
    MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
    MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
    Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
    Action 08:34:52: INSTALL.
    Action start 08:34:52: INSTALL.
    MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
    present and populated.
    MSI (c) (68:70) [08:34:52:176]: Running UISequence
    MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
    property. Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
    Action 08:34:52: Milestone_ERRCA_UIAN726.
    Action start 08:34:52: Milestone_ERRCA_UIAN726.
    MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
    MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
    property. Its value is 'ERRCA_UIANDADVERTISED'.
    Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
    MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
    (condition is false)
    MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
    Action 08:34:52: Milestone_AppSearch122.
    Action start 08:34:52: Milestone_AppSearch122.
    MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
    MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
    'AppSearch'.
    Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
    MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
    Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:52: AppSearch.
    MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
    Action ended 08:34:52: AppSearch. Return value 1.
    MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
    Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
    [PROGRESS_RESTORE_TXT]
    Action start 08:34:52: FindRelatedProducts.
    Action ended 08:34:52: FindRelatedProducts. Return value 1.
    MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
    Action 08:34:52: Milestone_EulaForm201.
    Action start 08:34:52: Milestone_EulaForm201.
    MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
    MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
    Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
    MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
    Action 08:34:52: EulaForm.
    Action start 08:34:52: EulaForm.
    MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EulaForm'
    MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 13 pixels height.
    MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
    textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
    pixels height.
    MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 20 pixels height.
    MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
    Action 08:34:52: EulaForm. Dialog created
    MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
    MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
    property. Its value is '1'.
    Action ended 08:34:56: EulaForm. Return value 1.
    MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
    Action 08:34:56: EULAACCEPTED_ACTION.
    Action start 08:34:56: EULAACCEPTED_ACTION.
    MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
    MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
    property. Its value is '1'.
    Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
    MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
    Action 08:34:56: Milestone_LaunchCond24.
    Action start 08:34:56: Milestone_LaunchCond24.
    MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
    MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
    Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
    MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
    Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: LaunchConditions.
    Action ended 08:34:56: LaunchConditions. Return value 1.
    MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
    Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CCPSearch.
    MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: CCPSearch. Return value 1.
    MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
    Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: RMCCPSearch.
    MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: RMCCPSearch. Return value 0.
    MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
    Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: ValidateProductID.
    Action ended 08:34:56: ValidateProductID. Return value 1.
    MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
    Action 08:34:56: Milestone_DIRCA_TARG947.
    Action start 08:34:56: Milestone_DIRCA_TARG947.
    MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
    MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'LaunchConditions'. Its new value:
    'DIRCA_TARGETDIR'.
    Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
    MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
    Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: DIRCA_TARGETDIR.
    MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
    MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
    property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
    MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
    Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostInitialize.
    MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
    10
    MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
    FCB8-4892-8266-05D373FCAA61}.
    MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
    MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
    MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
    MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
    05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
    2147483648 Order: 0
    MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
    MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
    property. Its value is 'D:\'.
    MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
    property. Its value is '0'.
    Action ended 08:34:56: CostInitialize. Return value 1.
    MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
    Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: FileCost.
    MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    Action ended 08:34:56: FileCost. Return value 1.
    MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
    Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: IsolateComponents.
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
    Action ended 08:34:56: IsolateComponents. Return value 1.
    MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
    false)
    MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
    is false)
    MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
    Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostFinalize.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
    property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
    MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
    Directory table...
    MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
    custom actions or browsing)
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR          , Object: C:
    \Program Files\Microsoft\Microsoft Fix it 50381\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder          , Object: C:
    \windows\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder          ,
    Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    \Programs\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder          , Object: C:
    \Users\Steve\Desktop\
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    Action ended 08:34:56: CostFinalize. Return value 1.
    MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
    Action 08:34:56: ProgressForm.
    Action start 08:34:56: ProgressForm.
    MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'ProgressForm'
    MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line1 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line1, to the right
    MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line2 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line2, to the right
    MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control BannerBmp on dialog ProgressForm extends beyond
    the boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, BannerBmp, to the right
    Action 08:34:56: ProgressForm. Dialog created
    Action ended 08:34:57: ProgressForm. Return value 1.
    MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
    Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
    character set, of 15 pixels height.
    Action start 08:34:57: ExecuteAction.
    MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
    MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
    Counter after increment: 0
    MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
    Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
    CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
    CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
    \Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
    INSTALLLEVEL="1" SECONDSEQUENCE="1"  ADDLOCAL=DefaultFeature 
    MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
    transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
    MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
    MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
    MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
    MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action: INSTALL
               ******* CommandLine: **********
    MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
    assigned for product: 000021090010C0400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machine

    Hi Chris,
    The AIR installation log is in my original post - about 12 paras down but here is is:
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7

  • Problems with BBC iPlayer Desktop and Adobe Air for Mac

    I would be grateful for anyone who can help me with a problem I have on my Laptop running Mac OS X Lion 10.7.3.I am having difficulty running BBC iPlayer Desktop and I suspect it is caused by Adobe Air.
    Recently I was prompted to update Adobe Air to the latest version (as of February 2012) and after I successfully updated the program, this began to cause problems when I used BBC iPlayer desktop.
    The first problem I noticed was that I was unable to play any downloaded programmes in full screen - only the sound played, not the video.
    Secondly, a few weeks after this problem began, all my TV programmes mysteriously disappeared.
    My final problem is that everytime I launch BBC iPlayer it is unable to download new programmes - when I am connected to the internet, the application still says it is "offline".
    I have tried to resolve the problem by restarting my computer, uninstalling and reinstalling BBC iPlayer, disabling and re-enabling my firewall, connecting to the internet in different locations but this has not resolved the problem.
    I tried to uninstall Adobe Air, but the installation package tells me it is 'corrupt'. So I tried to download and reinstall the application from the adobe website, but the computer already recognises that the app is installed. i.e. - I can't uninstall or reinstall Adobe Air.
    I contacted BBC iPlayer support and they were unable to help - directing me to your website. I have read several other discussion topics posted on this website but not found the solution I am looking for.
    Please can some help me to solve this problem, by helping me uninstall and reinstall Adobe Air for Mac?
    I am not very technical minded - for example - I don't know what log files are or how to find them - so please explain it as simply as possible.
    Thank you in advance for your help!
    Ryan

    Just had the same thing happen AGAIN. Suddenly - a blank iPlayer Desktop which failed to download new programmes. All previous programmes were still in the repository folder. This time the sequence I outlined previously didn't work.
    What eventually got things working this time was to reinstall Adobe Air as part of the BBC iPlayer Desktop installation process - and not separately.
    So:
    a) Move iPlayer to trash.
    b) Find and delete the following folder: Users/Yourname/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD 723A6DA9D.1
    c) Find and delete the following folder:
    Users/Yourname/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDB BD723A6DA9D.1
    d) Find and delete the following folder:
    Users/Yourname/Movies/BBC iPlayer/repository/cache
    e) Find and run: Applications/Utilities/Adobe AIR Uninstaller
    f) Empty the Trash. I found that bits and pieces of BBC iPlayer were still running despite having been quit and dumped in the trash - and so it wouldn't allow me to complete this part. Restarted the computer, then empty the trash.
    g) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository and rename it repository2
    h) Reinstall iPlayer. It will tell you that you have no programmes to view. Quit the programme.
    i) Find and delete the folder: Users/Yourname/Movies/BBC iPlayer/repository
    j) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository2 and rename it to repository.
    k) Relaunch iPlayer
    It would be terribly nice if the BBC or Adobe stopped buggering about with this . . .

  • I'm Having problems with the video freezing and the sound carrying on since I up graded my iPad to ios8  BBC IPLAYER

    I Am having problems with the video freezing and the sound carrying on whilst watching BBC IPLAYER ITV PLAYER until I reboot video and the problem acures again

    Your Mac runs maintenance in the background for you.
    Command + R gives you access to restore, repair, or reformat the drive using OS X Recovery
    No idea why that was suggested.
    You may have a third party video player installed that's causing an incompatibility issue.
    Check these folders:
    /Library/Internet Plug-Ins/
    /Library/Input Methods/
    /Library/InputManagers/
    /Library/ScriptingAdditions
    ~/Library/Internet Plug-Ins/
    ~/Library/Input Methods/
    ~/Library/InputManagers/
    ~/Library/ScriptingAdditions
    The first four locations listed are in the root-level Library on your hard disk, not the user-level Library in your Home folder.The tilde (~) represents your Home folder.
    To access the Home folder in OS X Lion or Mountain Lion, open the Finder, hold the Option key, and chooseGo > Library.

  • BBC iPlayer 'RESTARTING' problem???

    Does anyone else have the problem of the BBC iPlayer 'restarting' when viewing a catch up program?
    Ever since I updated to IOS 6, the latest BBC iPlayer App (ver 2.0) keeps restarting after a varied amount of time making it unusable. I have tried to contact the BBC over this matter but all I receive are electronic responses saying no individual reply to the problem can be given. I've maintained a 'watch' of the BBC iPlayer website but no updated information is given by them, or indeed any admission that there is any problem with their latest software.
    All the other TV Apps (ITV Player, 4oD, Demand 5 & Sky Go) ALL work beautifully without any glitches so why can't the BBC do the same with their app? Over 90% of the 'reviewers' (since 19th Sept 2012) of the App at the App Store are unhappy with the software.
    If anyone can be of any help it would be greatly appreciated. I have already done a reinstall of the app.
    Thank you in anticipation.
    iPad 2 (32gb, 3G, IOS 6)
    BBC iPlayer App (ver 2.0 dated 4th Sept 2012 running via Home WiFi BT Infinity broadband)

    Ok, I've tried everything.  I've reinstalled I've updated with the new 6.01, thought that might help, but nothing.  I can no longer use the app.  Accessing via the website on safari is not that user friendly and doesn't hold the same amount of content.
    One thing though, it hasn't so far happened when streaming radio.  It may just be that the radio programmes I listen to are short and it's not as frequent a use.
    Anyway it's very annoying but as it doesn't seem to be a widespread problem and therefore I don't expect a fix.
    If you do manage to sort it out please post again.
    Thanks

  • Problem playing BBC iPlayer archived radio content

    Hi! I was wondering if anyone could help with a really annoying problem I have.
    I have a Slate 7 2800 Build Number v1.05.14 running Android 4.1.1
    I can use a Wi-Fi connection to watch archived TV content from the BBC iPlayer site, and I can listen to live BBC Radio via the BBC website - but when I attempt to listen to any archived Radio content on the iPlayer site, I get the error message:
    "Programme unavailable. Please check your network connection (3024)" which then changes to a "This content doesn't seem to be working. Please check your network connectivity and try later (2004)" error.
    Obviously, my network connectivity is not a problem, as it plays the archived TV content without issue!!
    Any ideas?

    Hi LimeGreeny, welcome to the HP Forums.
    To clarify the difficulty, are you using a web browser, or the BBC iPlayer app? If it is the app, I can recommend general app troubleshooting steps, and if that fails you would have to contact the manufacturer of that app for better support.
    The first step for Android troubleshooting is to completely power down, and turn it back on. To power down, hold the power button for 10+ seconds, until you get the option to turn it off. When you turn it back on, and its ready to go, try to recreate the error.
    If it does the same thing, the next thing to try is safe mode. This will let us know if there is a conflict with something else. When you get the option to power down, hold your finger down on the option, until you are presented an option to restart in safe mode. Like before, when it comes back up, try to recreate the issue.
    The final step is to uninstall and reinstall the apps.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Why is nobody giving me a solution to my problem. I subscribe to bbc iPlayer, I have an iPad and a iTouch and apple TV. Why can I not view BBC iPlayer through my iPad or iTouch when everything else works fine ie utube etc.

    Why is nobody providing a solution to my problem? I subscribe to BBC iPlayer and I'd like to view it on my TV via my Apple TV. When I do this all I seem to get is that annoying revolving star and no picture. Why does this only happen when using BBC iPlayer. Please someone give me an answer as I would like to view bbc iPlayer content on my big screen  TV

    It has to do with that particular app, contact the developer

  • Safari 4 problems with BBC iplayer

    Hi, has anyone experienced problems running Safari 4 and the BBC iplayer? All I get is a blank screen; YouTube plays fine. Any ideas?

    I have a similar problem with iPlayer. I also can't see the flash content on the BBC news website. I can view Youtube and flash content on other sites. No amount of reinstalling of flash, resetting of cache or restarting of machine helps. All the javascript plugin options are on. However I have experimented on different machines in different locations and come up with weird results:
    Unable to view iPlayer, flash in BBC news:
    MacBook Pro 17", 10.5.7, Safari 4.0, location at home.
    MacBook Pro 15", 10.5.7. Safari 4.0, location at home*.
    Able to view iPlayer, flash in BBC news:
    PowerBook 15", 10.5.6, Safari 3.x, location at home.
    MacBook Pro 15", 10.5.7. Safari 4.0, location at work, different ISP provider*.
    I have the same results when trying to view the same content on the same machines all using Firefox v3.0.
    The strange thing is that the starred MacBook Pros are the same machine with no changes except location (and no I didn't manually reset my location, I just plugged it in without even a reset of Safari). Therefore my version of this bug appears to be a combination of things: older machines with previous versions of OS X/Safari work at home, newer ones/configurations don't. But at least one of the same new configurations do work in a different location.....
    Hence unless the ISP is somehow differentiating between old and new versions of software/machines for viewing just the BBC, something is rather weird.....
    If I get time, and this doesn't get fixed, I may bring the other two machines in to work to complete the logic table.

  • I am trying to download a video from the BBC iplayer and the downloader helper will not start. How can I solve this problem

    I am trying to download video from the BBC iplayer and the download helper will not start. How do I get it to start?

    No, this reply is not helpful. It simply generates this little gem:
    "This service requires the conversion feature to be enabled.
    Configure conversion ?"
    And the same clicking on buttons that makes nothing happen and going around in circles with the escape key.

  • BBC iplayer says Adobe Air needs updating: Adobe Air will not install, but says I have a later version already on my PC!

    Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.

    Hi there,
    stumbled on this conversation after having problems myself.
    After lots of trial and error, I was finally able to install iPlayer on my MacBook Pro.
    Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
    Reboot (not sure if it is needed but it is what I did).
    Download Adobe Air 2.5 from http://kb2.adobe.com/cps/853/cpsid_85304.html
    Then retry installing iPlayer from the BBC webpage. I ignored the prompt from Adobe Air to upgrade to the latest version (3.1).

  • After upgrading to mountain lion, i cannot play any video at all, be it directly off a DVD, or through streaming like youtube, BBC iplayer or even off my iTunes library

    after upgrading to mountain lion, i cannot play any video at all, be it directly off a DVD, or through streaming like youtube, BBC iplayer, love film or even directly off my iTunes library. in each case, all i get is a black screen and no error message.

    Hi, i had the same problem and tried this,
    Somehow iTunes is tied to Safari. Try this:
    Someone mentioned to clear all website data and history in safari, stupid but it was either this or the below that fixed it
    or this,
    Disable Wi-Fi Networking Services
    Many users have reported that they’ve solved their issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.
    Please let me know if it works.

  • Can't BBC iPlayer to work on Sony Bravia TV

    I have BT Infinity and use a Home Hub3.
    I usually access the internet via (a) wired connection to Apple iMac running OS 10.6.8 and (b) by WiFi to a 4th Generation iPod Touch. These work without a problem - and I have no difficulty accessing BBC iPlayer.
    I have recently set up a wired internet connection for my Sony Bravia TV (type KDL 32EX403 with latest software PKG4.117EUL-0108) using mains wire connection through devolo dLAN 500 WiFi homeplugs.
    I can access the most of the internet services on the TV - the one exception is BBC iPlayer - when every time I try and connect I get the message 'A network error has occured' - and when I hit the Retry button the same mesage comes up.
    Anyone got any idea how to fix this?
    Cheers
    Tim

    Well, that's about a tenner from e.g. Cable Universe. It's just to test it you know, not permanent.
    Can you change the DNS settings on the TV to use Google 8.8.8.8 and 8.8.4.4 ?
    If you found this post helpful, please click on the star on the left
    If not, I'll try again

  • BBC iPlayer no longer works on iPhone (UK)

    Have been able to access and play BBC iPlayer content without any problem for ages but it has stopped working.
    When I tap the click to play button it will play the sound but video will no longer load - just sits there on splash screen with Play button greyed out. Is this a known bug or a deliberate change by BBC to nobble the service?
    Cannot find anything anywhere about this issue so maybe its just me. Javascript is enabled in mobile Safari settings and as far as I can see nothing has changed.

    Outside of the UK, the BBC is a commercial organisation and creates a few extra paid for Apps for the international market, including "BBC Listener" which we don't get in the UK. However, all the BBC Radio Stations and TV Stations/programs are available for free on the web in the UK (and the radio stations in most third-party radio streaming apps).

  • I would like to install BBC iPlayer but AIR is unable to upgrade from  2.5.1.17330

    I am unable to install i Player because AIR is unable to upgrade to the latest version
    I have tried upgrade AIR without iPlayer, and that runs into the same problems with Adobe AIR installer
    I have tried uninstalling Air completely, in order to start from scratch, but that is refused saying that I should contact my administrator.
    I am the admministrator.
    Consequently I appear to be stuck with AIR version 2.5.1.17730 and cannot load the BBC iPlayer desktop.
    Text from Install log is below.
    [2010-08-16:21:39:15] UI SWF load is complete
    [2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-08-16:21:39:16] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-08-16:21:39:16] UI SWF load is complete
    [2010-08-16:21:39:17] UI initialized
    [2010-08-16:21:39:17] beginning UI styling
    [2010-08-16:21:39:17] UI styling complete
    [2010-08-16:21:39:17] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla21.tmp
    [2010-08-16:21:39:24] unpackaging/validation is complete
    [2010-08-16:21:39:24] application is bound to this version of the runtime
    [2010-08-16:21:39:24] app id iTunesExport
    [2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
    [2010-08-16:21:39:24] Application not located
    [2010-08-16:21:39:25] Waiting for user confirmation
    [2010-08-16:21:44:13] User confirmed action: install
    [2010-08-16:21:44:13] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
    [2010-08-16:21:44:14] native installer creation complete
    [2010-08-16:21:44:14] Starting install
    [2010-08-16:21:44:14] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
    [2010-08-16:21:44:14] Destination for installed application is C:\Program Files
    [2010-08-16:21:44:14] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-08-16:21:44:14] Scheduling an MSI install operation
    [2010-08-16:21:44:14] Beginning install
    [2010-08-16:21:44:14] Installing C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\setup.msi
    [2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
    [2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
    [2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-16:21:44:23] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp\setup.msi
    [2010-08-16:21:44:25] Execution complete; beginning commit phase
    [2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
    [2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
    [2010-08-16:21:44:25] Commit complete
    [2010-08-16:21:44:26] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
    [2010-08-16:21:44:26] starting cleanup of temporary files
    [2010-08-16:21:44:26] application installer exiting
    [2010-08-16:21:44:26] App installer completed successfully
    [2010-08-16:21:44:26] begin quitting
    [2010-08-16:21:44:58] UI SWF load is complete
    [2010-08-16:21:44:59] UI initialized
    [2010-08-16:21:45:03] Pingback request completed with HTTP status 200
    [2010-08-16:21:45:03] Begin background update check
    [2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-08-16:21:45:04] Background update not available
    [2010-08-16:21:45:04] begin quitting
    [2010-09-11:18:40:45] Starting update of c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
    [2010-09-11:18:40:45] Updating to version 1.5.15695.18135
    [2010-09-11:18:40:45] UI SWF load is complete
    [2010-09-11:18:40:47] UI initialized
    [2010-09-11:18:40:47] beginning UI styling
    [2010-09-11:18:40:47] UI styling complete
    [2010-09-11:18:40:47] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1C.tmp
    [2010-09-11:18:40:59] unpackaging/validation is complete
    [2010-09-11:18:40:59] application is bound to this version of the runtime
    [2010-09-11:18:40:59] app id BBCiPlayerDesktop
    [2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
    [2010-09-11:18:40:59] Application located at c:\program files
    [2010-09-11:18:40:59] Waiting for user confirmation
    [2010-09-11:18:40:59] User confirmed action: install
    [2010-09-11:18:40:59] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
    [2010-09-11:18:41:00] native installer creation complete
    [2010-09-11:18:41:00] Starting install
    [2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
    [2010-09-11:18:41:00] Beginning install
    [2010-09-11:18:41:00] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp\setup.msi
    [2010-09-11:18:41:08] Execution complete; beginning commit phase
    [2010-09-11:18:41:08] Commit complete
    [2010-09-11:18:41:08] Re-launching application from c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    [2010-09-11:18:41:08] starting cleanup of temporary files
    [2010-09-11:18:41:08] application installer exiting
    [2010-09-11:18:41:39] UI SWF load is complete
    [2010-09-11:18:41:40] UI initialized
    [2010-09-11:18:41:40] Begin background update check
    [2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-09-11:18:41:41] Background update not available
    [2010-09-11:18:41:41] begin quitting
    [2010-10-31:14:39:02] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-10-31:14:39:02] UI SWF load is complete
    [2010-10-31:14:39:03] UI initialized
    [2010-10-31:14:39:03] beginning UI styling
    [2010-10-31:14:39:03] UI styling complete
    [2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
    [2010-10-31:14:39:05] Received HTTP Response Status event
    [2010-10-31:14:39:05] Response URL is http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-10-31:14:39:12] Waiting for user confirmation
    [2010-10-31:14:39:26] User confirmed action: save
    [2010-10-31:14:39:26] Saving file to C:\Documents and Settings\Paul Stratford\My Documents\Downloads\iTunesExport-2.2.2.air
    [2010-10-31:14:39:26] starting cleanup of temporary files
    [2010-10-31:14:39:26] application installer exiting
    [2010-10-31:14:40:40] Starting app install of file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Downloads/iTunesExp ort-2.2.2.air
    [2010-10-31:14:40:40] UI SWF load is complete
    [2010-10-31:14:40:41] UI initialized
    [2010-10-31:14:40:41] beginning UI styling
    [2010-10-31:14:40:41] UI styling complete
    [2010-10-31:14:40:41] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla15.tmp
    [2010-10-31:14:40:43] unpackaging/validation is complete
    [2010-10-31:14:40:43] application is bound to this version of the runtime
    [2010-10-31:14:40:43] app id iTunesExport
    [2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
    [2010-10-31:14:40:43] Application located at C:\Program Files
    [2010-10-31:14:40:43] Waiting for user confirmation
    [2010-10-31:14:40:50] User confirmed action: launch
    [2010-10-31:14:40:50] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
    [2010-10-31:14:40:50] starting cleanup of temporary files
    [2010-10-31:14:40:50] application installer exiting
    [2010-10-31:14:41:22] UI SWF load is complete
    [2010-10-31:14:41:23] UI initialized
    [2010-10-31:14:41:23] Begin background update check
    [2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-10-31:14:41:34] Background update successfully downloaded
    [2010-10-31:14:41:34] User notified of available background update
    [2010-10-31:14:41:39] User deferred installation of background update
    [2010-10-31:14:41:39] begin quitting
    [2010-12-04:19:14:09] Starting app install of http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
    [2010-12-04:19:14:09] UI SWF load is complete
    [2010-12-04:19:14:10] UI initialized
    [2010-12-04:19:14:10] beginning UI styling
    [2010-12-04:19:14:10] UI styling complete
    [2010-12-04:19:14:10] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla11.tmp
    [2010-12-04:19:14:11] Received HTTP Response Status event
    [2010-12-04:19:14:11] Response URL is http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
    [2010-12-04:19:14:12] Waiting for user confirmation
    [2010-12-04:19:14:19] User confirmed action: install
    [2010-12-04:19:14:19] beginning UI styling
    [2010-12-04:19:14:19] UI styling complete
    [2010-12-04:19:14:19] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla12.tmp
    [2010-12-04:19:14:23] unpackaging/validation is complete
    [2010-12-04:19:14:23] application is bound to this version of the runtime
    [2010-12-04:19:14:23] app id BBCiPlayerDesktop
    [2010-12-04:19:14:23] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
    [2010-12-04:19:14:23] Application located at C:\program files
    [2010-12-04:19:14:23] Waiting for user confirmation
    [2010-12-04:19:14:37] User confirmed action: install
    [2010-12-04:19:14:37] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
    [2010-12-04:19:14:38] native installer creation complete
    [2010-12-04:19:14:38] Starting install
    [2010-12-04:19:14:38] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
    [2010-12-04:19:14:38] Beginning install
    [2010-12-04:19:14:38] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp\setup.msi
    [2010-12-04:19:14:50] Execution complete; beginning commit phase
    [2010-12-04:19:14:50] Commit complete
    [2010-12-04:19:14:50] Re-launching application from C:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    [2010-12-04:19:14:50] Sending browser invocation
    [2010-12-04:19:14:51] starting cleanup of temporary files
    [2010-12-04:19:14:51] application installer exiting
    [2010-12-04:19:15:21] UI SWF load is complete
    [2010-12-04:19:15:22] UI initialized
    [2010-12-04:19:15:22] Begin background update check
    [2010-12-04:19:15:22] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-12-04:19:15:32] Background update successfully downloaded
    [2010-12-04:19:15:32] User notified of available background update
    [2010-12-04:19:16:18] User deferred installation of background update
    [2010-12-04:19:16:18] begin quitting
    [2010-12-18:12:38:33] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-18:12:38:33] Commandline is:
    [2010-12-18:12:38:33] Installed runtime (2.0.3.13070) located at C:\Program Files\Common Files\Adobe AIR
    [2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
    [2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2010-12-18:12:38:55] Runtime Installer end with exit code 0
    [2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-18:12:38:56] Commandline is: -installupdatecheck
    [2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-18:12:38:57] Performing pingback request
    [2010-12-18:12:38:59] Pingback request completed with HTTP status 200
    [2010-12-18:12:38:59] Starting runtime background update check
    [2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2010-12-18:12:38:59] Runtime update not available
    [2010-12-18:12:38:59] Unpackaging cancelled
    [2010-12-18:12:38:59] Runtime Installer end with exit code 0
    [2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:36] Commandline is:
    [2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-01-22:19:47:40] Runtime Installer end with exit code 0
    [2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:43] Commandline is: -installupdatecheck
    [2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:46] Performing pingback request
    [2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:47] Commandline is:
    [2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:47] Pingback request completed with HTTP status 200
    [2011-01-22:19:47:47] Starting runtime background update check
    [2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-22:19:47:48] Runtime update not available
    [2011-01-22:19:47:48] Unpackaging cancelled
    [2011-01-22:19:47:48] Runtime Installer end with exit code 0
    [2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-01-22:19:47:52] Runtime Installer end with exit code 0
    [2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:53] Commandline is: -installupdatecheck
    [2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:53] Performing pingback request
    [2011-01-22:19:47:54] Pingback request completed with HTTP status 200
    [2011-01-22:19:47:54] Starting runtime background update check
    [2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-22:19:47:54] Runtime update not available
    [2011-01-22:19:47:54] Unpackaging cancelled
    [2011-01-22:19:47:54] Runtime Installer end with exit code 0
    [2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:07] Commandline is: -updatecheck
    [2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:09] Performing pingback request
    [2011-01-30:15:32:09] Starting runtime background update check
    [2011-01-30:15:32:09] Clearing unused background update directory
    [2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-30:15:32:10] Runtime update not available
    [2011-01-30:15:32:11] Unpackaging cancelled
    [2011-01-30:15:32:11] Runtime Installer end with exit code 0
    [2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
    [2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:24] Application Installer end with exit code 0
    [2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
    [2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:45] Application Installer end with exit code 0
    [2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
    [2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:16] Application Installer end with exit code 0
    [2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
    [2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:20] Application Installer end with exit code 0
    [2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
    [2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:09:59] Application Installer end with exit code 0
    [2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
    [2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:10:02] Application Installer end with exit code 0
    [2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
    [2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:14:43] Application Installer end with exit code 0
    [2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
    [2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-02:18:56:12] Application Installer end with exit code 0
    [2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
    [2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:44] Application Installer end with exit code 0
    [2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
    [2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:59] Application Installer end with exit code 0
    [2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
    [2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:26:16] Application Installer end with exit code 0
    [2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
    [2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:40:03] Application Installer end with exit code 0
    [2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
    [2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:39] Application Installer end with exit code 0
    [2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:57] Commandline is: -updatecheck
    [2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:58] Performing pingback request
    [2011-02-06:19:13:58] Starting runtime background update check
    [2011-02-06:19:13:58] Clearing unused background update directory
    [2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-02-06:19:13:58] Runtime update not available
    [2011-02-06:19:13:58] Unpackaging cancelled
    [2011-02-06:19:13:58] Runtime Installer end with exit code 0
    [2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-11:21:02:26] Commandline is: -updatecheck
    [2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-11:21:02:35] Performing pingback request
    [2011-04-11:21:02:36] Starting runtime background update check
    [2011-04-11:21:02:36] Clearing unused background update directory
    [2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-11:21:02:51] Unpackaging complete
    [2011-04-11:21:02:59] Download success
    [2011-04-11:21:03:00] Runtime updated downloaded
    [2011-04-11:21:11:17] User had deferred installing the update
    [2011-04-11:21:11:17] Runtime Installer end with exit code 0
    [2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:21:58:23] Starting runtime background update installation
    [2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:23] Runtime updater successfully launched
    [2011-04-28:21:58:23] Runtime Installer end with exit code 0
    [2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
    [2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
    [2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
    [2011-04-28:22:32:51] Rollback complete
    [2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:33:05] Runtime Installer end with exit code 7
    [2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:33:36] Commandline is: -updatecheck
    [2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:33:36] Performing pingback request
    [2011-04-28:22:33:36] Starting runtime background update check
    [2011-04-28:22:33:36] Clearing unused background update directory
    [2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-28:22:33:46] Unpackaging complete
    [2011-04-28:22:33:47] Download success
    [2011-04-28:22:33:47] Runtime updated downloaded
    [2011-04-28:22:34:37] User had deferred installing the update
    [2011-04-28:22:34:37] Runtime Installer end with exit code 0
    [2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:05] Starting runtime background update installation
    [2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:06] Runtime updater successfully launched
    [2011-04-28:22:39:06] Runtime Installer end with exit code 0
    [2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
    [2011-04-28:22:39:23] Rollback complete
    [2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:28] Runtime Installer end with exit code 7
    [2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:39:07] Commandline is:
    [2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
    [2011-04-29:09:39:20] Rollback complete
    [2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:40:01] Commandline is:
    [2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:40:06] Runtime Installer end with exit code 7
    [2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
    [2011-04-29:09:41:46] Rollback complete
    [2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:51] Runtime Installer end with exit code 7
    [2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:03] Commandline is: -arp:uninstall
    [2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:16] Rollback complete
    [2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:22] Runtime Installer end with exit code 7
    [2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:46] Commandline is: -arp:uninstall
    [2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:50] Rollback complete
    [2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:53] Runtime Installer end with exit code 7
    [2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:52:21] Commandline is: -arp:uninstall
    [2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:28] Rollback complete
    [2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:30] Runtime Installer end with exit code 7
    [2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:17:25:46] Commandline is: -arp:uninstall
    [2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:54] Rollback complete
    [2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:58] Runtime Installer end with exit code 7
    [2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:07:48] Commandline is:
    [2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
    [2011-04-29:18:08:12] Rollback complete
    [2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:26] Runtime Installer end with exit code 7
    [2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:40] Commandline is:
    [2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:42] Commandline is:
    [2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
    [2011-04-29:18:09:47] Rollback complete
    [2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:49] Runtime Installer end with exit code 7
    [2011-04-29:18:10:01] Runtime Installer end with exit code 6
    [2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:32:10] Commandline is:
    [2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
    [2011-04-29:21:32:23] Rollback complete
    [2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:29] Runtime Installer end with exit code 7
    [2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:33:51] Commandline is:
    [2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
    [2011-04-29:21:33:58] Rollback complete
    [2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:34:01] Runtime Installer end with exit code 7
    [2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:38:58] Invoking Application Installer for combined install
    [2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
    [2011-04-29:21:39:08] Application signature verified
    [2011-04-29:21:39:08] Unpackaging/validation complete
    [2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
    [2011-04-29:21:39:19] Native installation package creation succeeded
    [2011-04-29:21:39:19] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
    [2011-04-29:21:39:24] Rollback complete
    [2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:33] Application Installer end with exit code 7
    [2011-04-29:21:39:33] Subprocess app installer failed (7)
    [2011-04-29:21:39:33] Runtime Installer end with exit code 7
    [2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:19] Invoking Application Installer for combined install
    [2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
    [2011-04-29:21:44:28] Application signature verified
    [2011-04-29:21:44:28] Unpackaging/validation complete
    [2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
    [2011-04-29:21:44:43] Native installation package creation succeeded
    [2011-04-29:21:44:43] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
    [2011-04-29:21:44:48] Rollback complete
    [2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:53] Application Installer end with exit code 7
    [2011-04-29:21:44:54] Subprocess app installer failed (7)
    [2011-04-29:21:44:54] Runtime Installer end with exit code 7
    [2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:47] Invoking Application Installer for combined install
    [2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
    [2011-04-29:21:45:54] Application signature verified
    [2011-04-29:21:45:54] Unpackaging/validation complete
    [2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
    [2011-04-29:21:46:16] Native installation package creation succeeded
    [2011-04-29:21:46:16] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
    [2011-04-29:21:46:20] Rollback complete
    [2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:26] Application Installer end with exit code 7
    [2011-04-29:21:46:26] Subprocess app installer failed (7)
    [2011-04-29:21:46:26] Runtime Installer end with exit code 7
    [2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

    I'm sorry you're running into installation issues with AIR.  Microsoft has released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
    Microsoft Install and Uninstall Fix It
    If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:
    AIR Installer Log Instructions
    Thanks,
    Chris

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