BBC iPlayer 'RESTARTING' problem???

Does anyone else have the problem of the BBC iPlayer 'restarting' when viewing a catch up program?
Ever since I updated to IOS 6, the latest BBC iPlayer App (ver 2.0) keeps restarting after a varied amount of time making it unusable. I have tried to contact the BBC over this matter but all I receive are electronic responses saying no individual reply to the problem can be given. I've maintained a 'watch' of the BBC iPlayer website but no updated information is given by them, or indeed any admission that there is any problem with their latest software.
All the other TV Apps (ITV Player, 4oD, Demand 5 & Sky Go) ALL work beautifully without any glitches so why can't the BBC do the same with their app? Over 90% of the 'reviewers' (since 19th Sept 2012) of the App at the App Store are unhappy with the software.
If anyone can be of any help it would be greatly appreciated. I have already done a reinstall of the app.
Thank you in anticipation.
iPad 2 (32gb, 3G, IOS 6)
BBC iPlayer App (ver 2.0 dated 4th Sept 2012 running via Home WiFi BT Infinity broadband)

Ok, I've tried everything.  I've reinstalled I've updated with the new 6.01, thought that might help, but nothing.  I can no longer use the app.  Accessing via the website on safari is not that user friendly and doesn't hold the same amount of content.
One thing though, it hasn't so far happened when streaming radio.  It may just be that the radio programmes I listen to are short and it's not as frequent a use.
Anyway it's very annoying but as it doesn't seem to be a widespread problem and therefore I don't expect a fix.
If you do manage to sort it out please post again.
Thanks

Similar Messages

  • Problems with BBC iPlayer Desktop and Adobe Air for Mac

    I would be grateful for anyone who can help me with a problem I have on my Laptop running Mac OS X Lion 10.7.3.I am having difficulty running BBC iPlayer Desktop and I suspect it is caused by Adobe Air.
    Recently I was prompted to update Adobe Air to the latest version (as of February 2012) and after I successfully updated the program, this began to cause problems when I used BBC iPlayer desktop.
    The first problem I noticed was that I was unable to play any downloaded programmes in full screen - only the sound played, not the video.
    Secondly, a few weeks after this problem began, all my TV programmes mysteriously disappeared.
    My final problem is that everytime I launch BBC iPlayer it is unable to download new programmes - when I am connected to the internet, the application still says it is "offline".
    I have tried to resolve the problem by restarting my computer, uninstalling and reinstalling BBC iPlayer, disabling and re-enabling my firewall, connecting to the internet in different locations but this has not resolved the problem.
    I tried to uninstall Adobe Air, but the installation package tells me it is 'corrupt'. So I tried to download and reinstall the application from the adobe website, but the computer already recognises that the app is installed. i.e. - I can't uninstall or reinstall Adobe Air.
    I contacted BBC iPlayer support and they were unable to help - directing me to your website. I have read several other discussion topics posted on this website but not found the solution I am looking for.
    Please can some help me to solve this problem, by helping me uninstall and reinstall Adobe Air for Mac?
    I am not very technical minded - for example - I don't know what log files are or how to find them - so please explain it as simply as possible.
    Thank you in advance for your help!
    Ryan

    Just had the same thing happen AGAIN. Suddenly - a blank iPlayer Desktop which failed to download new programmes. All previous programmes were still in the repository folder. This time the sequence I outlined previously didn't work.
    What eventually got things working this time was to reinstall Adobe Air as part of the BBC iPlayer Desktop installation process - and not separately.
    So:
    a) Move iPlayer to trash.
    b) Find and delete the following folder: Users/Yourname/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD 723A6DA9D.1
    c) Find and delete the following folder:
    Users/Yourname/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDB BD723A6DA9D.1
    d) Find and delete the following folder:
    Users/Yourname/Movies/BBC iPlayer/repository/cache
    e) Find and run: Applications/Utilities/Adobe AIR Uninstaller
    f) Empty the Trash. I found that bits and pieces of BBC iPlayer were still running despite having been quit and dumped in the trash - and so it wouldn't allow me to complete this part. Restarted the computer, then empty the trash.
    g) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository and rename it repository2
    h) Reinstall iPlayer. It will tell you that you have no programmes to view. Quit the programme.
    i) Find and delete the folder: Users/Yourname/Movies/BBC iPlayer/repository
    j) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository2 and rename it to repository.
    k) Relaunch iPlayer
    It would be terribly nice if the BBC or Adobe stopped buggering about with this . . .

  • Problem playing BBC iPlayer archived radio content

    Hi! I was wondering if anyone could help with a really annoying problem I have.
    I have a Slate 7 2800 Build Number v1.05.14 running Android 4.1.1
    I can use a Wi-Fi connection to watch archived TV content from the BBC iPlayer site, and I can listen to live BBC Radio via the BBC website - but when I attempt to listen to any archived Radio content on the iPlayer site, I get the error message:
    "Programme unavailable. Please check your network connection (3024)" which then changes to a "This content doesn't seem to be working. Please check your network connectivity and try later (2004)" error.
    Obviously, my network connectivity is not a problem, as it plays the archived TV content without issue!!
    Any ideas?

    Hi LimeGreeny, welcome to the HP Forums.
    To clarify the difficulty, are you using a web browser, or the BBC iPlayer app? If it is the app, I can recommend general app troubleshooting steps, and if that fails you would have to contact the manufacturer of that app for better support.
    The first step for Android troubleshooting is to completely power down, and turn it back on. To power down, hold the power button for 10+ seconds, until you get the option to turn it off. When you turn it back on, and its ready to go, try to recreate the error.
    If it does the same thing, the next thing to try is safe mode. This will let us know if there is a conflict with something else. When you get the option to power down, hold your finger down on the option, until you are presented an option to restart in safe mode. Like before, when it comes back up, try to recreate the issue.
    The final step is to uninstall and reinstall the apps.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Safari 4 problems with BBC iplayer

    Hi, has anyone experienced problems running Safari 4 and the BBC iplayer? All I get is a blank screen; YouTube plays fine. Any ideas?

    I have a similar problem with iPlayer. I also can't see the flash content on the BBC news website. I can view Youtube and flash content on other sites. No amount of reinstalling of flash, resetting of cache or restarting of machine helps. All the javascript plugin options are on. However I have experimented on different machines in different locations and come up with weird results:
    Unable to view iPlayer, flash in BBC news:
    MacBook Pro 17", 10.5.7, Safari 4.0, location at home.
    MacBook Pro 15", 10.5.7. Safari 4.0, location at home*.
    Able to view iPlayer, flash in BBC news:
    PowerBook 15", 10.5.6, Safari 3.x, location at home.
    MacBook Pro 15", 10.5.7. Safari 4.0, location at work, different ISP provider*.
    I have the same results when trying to view the same content on the same machines all using Firefox v3.0.
    The strange thing is that the starred MacBook Pros are the same machine with no changes except location (and no I didn't manually reset my location, I just plugged it in without even a reset of Safari). Therefore my version of this bug appears to be a combination of things: older machines with previous versions of OS X/Safari work at home, newer ones/configurations don't. But at least one of the same new configurations do work in a different location.....
    Hence unless the ISP is somehow differentiating between old and new versions of software/machines for viewing just the BBC, something is rather weird.....
    If I get time, and this doesn't get fixed, I may bring the other two machines in to work to complete the logic table.

  • Problems installing Adobe Air and BBC iPlayer Desktop

    Problems installing Adobe Air and BBC iPlayer Desktop
    I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both  Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
    So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
    C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\   and
    C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
    Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
    "Sorry, an error has occurred.
    An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    I have run the Microsoft Fix it programme and still get the same result.
    I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
    I have closed Chrome and tried installation using Windows Explorer but with the same result.
    I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
    I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
    Here is the Air installation log, followed by the MSI log.
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
    \air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
    \temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
    \air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
    \temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
    \air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
    \temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
    \aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
    \temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
    \air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
    \temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7
    === Verbose logging started: 25/04/2013  08:34:51  Build type: SHIP UNICODE
    5.00.7601.00  Calling process: C:\windows\System32\msiexec.exe ===
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
    MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
    MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
    package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
    software restriction policy
    MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
    MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
    'unrestricted' authorization level.
    MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
    MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
    before calling Install on Server
    MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
    MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
    \Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
    overrides found.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
    system32
    MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
    0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (68:70) [08:34:52:067]: Machine policy value
    'DisableFlyWeightPatching' is 0
    MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
    since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
    update patch is active
    MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
    property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
    MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
    \Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
    property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
    MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:        
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
    transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
    transforms:  '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
    install
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
    property. Its value is '-1'.
    MSI (c) (68:70) [08:34:52:073]: Entering
    CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
    MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
    PackagecodeChanging property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Package to be registered:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
    property. Its value is '9576'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    MsiSystemRebootPending property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
    property. Its value is '200'.
    MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming
    MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Favorites
    MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Documents
    MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData
    MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Local
    MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Pictures
    MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Administrative Tools
    MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Startup
    MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Desktop
    MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
    \Users\Public\Desktop
    MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
    \windows\Fonts
    MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
    Serif 4: 0 5: 16
    MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
    because this is the client or the user has already permitted elevation
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
    property. Its value is 'Steve'.
    MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
    0
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
    property. Its value is '5.00'.
    === Logging started: 25/04/2013  08:34:52 ===
    MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
    Its value is '5'.
    MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
    MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
    Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
    Action 08:34:52: INSTALL.
    Action start 08:34:52: INSTALL.
    MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
    present and populated.
    MSI (c) (68:70) [08:34:52:176]: Running UISequence
    MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
    property. Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
    Action 08:34:52: Milestone_ERRCA_UIAN726.
    Action start 08:34:52: Milestone_ERRCA_UIAN726.
    MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
    MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
    property. Its value is 'ERRCA_UIANDADVERTISED'.
    Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
    MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
    (condition is false)
    MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
    Action 08:34:52: Milestone_AppSearch122.
    Action start 08:34:52: Milestone_AppSearch122.
    MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
    MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
    'AppSearch'.
    Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
    MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
    Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:52: AppSearch.
    MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
    Action ended 08:34:52: AppSearch. Return value 1.
    MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
    Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
    [PROGRESS_RESTORE_TXT]
    Action start 08:34:52: FindRelatedProducts.
    Action ended 08:34:52: FindRelatedProducts. Return value 1.
    MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
    Action 08:34:52: Milestone_EulaForm201.
    Action start 08:34:52: Milestone_EulaForm201.
    MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
    MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
    Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
    MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
    Action 08:34:52: EulaForm.
    Action start 08:34:52: EulaForm.
    MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EulaForm'
    MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 13 pixels height.
    MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
    textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
    pixels height.
    MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 20 pixels height.
    MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
    Action 08:34:52: EulaForm. Dialog created
    MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
    MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
    property. Its value is '1'.
    Action ended 08:34:56: EulaForm. Return value 1.
    MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
    Action 08:34:56: EULAACCEPTED_ACTION.
    Action start 08:34:56: EULAACCEPTED_ACTION.
    MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
    MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
    property. Its value is '1'.
    Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
    MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
    Action 08:34:56: Milestone_LaunchCond24.
    Action start 08:34:56: Milestone_LaunchCond24.
    MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
    MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
    Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
    MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
    Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: LaunchConditions.
    Action ended 08:34:56: LaunchConditions. Return value 1.
    MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
    Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CCPSearch.
    MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: CCPSearch. Return value 1.
    MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
    Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: RMCCPSearch.
    MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: RMCCPSearch. Return value 0.
    MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
    Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: ValidateProductID.
    Action ended 08:34:56: ValidateProductID. Return value 1.
    MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
    Action 08:34:56: Milestone_DIRCA_TARG947.
    Action start 08:34:56: Milestone_DIRCA_TARG947.
    MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
    MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'LaunchConditions'. Its new value:
    'DIRCA_TARGETDIR'.
    Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
    MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
    Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: DIRCA_TARGETDIR.
    MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
    MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
    property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
    MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
    Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostInitialize.
    MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
    10
    MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
    FCB8-4892-8266-05D373FCAA61}.
    MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
    MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
    MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
    MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
    05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
    2147483648 Order: 0
    MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
    MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
    property. Its value is 'D:\'.
    MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
    property. Its value is '0'.
    Action ended 08:34:56: CostInitialize. Return value 1.
    MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
    Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: FileCost.
    MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    Action ended 08:34:56: FileCost. Return value 1.
    MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
    Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: IsolateComponents.
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
    Action ended 08:34:56: IsolateComponents. Return value 1.
    MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
    false)
    MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
    is false)
    MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
    Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostFinalize.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
    property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
    MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
    Directory table...
    MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
    custom actions or browsing)
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR          , Object: C:
    \Program Files\Microsoft\Microsoft Fix it 50381\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder          , Object: C:
    \windows\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder          ,
    Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    \Programs\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder          , Object: C:
    \Users\Steve\Desktop\
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    Action ended 08:34:56: CostFinalize. Return value 1.
    MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
    Action 08:34:56: ProgressForm.
    Action start 08:34:56: ProgressForm.
    MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'ProgressForm'
    MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line1 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line1, to the right
    MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line2 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line2, to the right
    MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control BannerBmp on dialog ProgressForm extends beyond
    the boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, BannerBmp, to the right
    Action 08:34:56: ProgressForm. Dialog created
    Action ended 08:34:57: ProgressForm. Return value 1.
    MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
    Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
    character set, of 15 pixels height.
    Action start 08:34:57: ExecuteAction.
    MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
    MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
    Counter after increment: 0
    MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
    Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
    CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
    CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
    \Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
    INSTALLLEVEL="1" SECONDSEQUENCE="1"  ADDLOCAL=DefaultFeature 
    MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
    transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
    MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
    MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
    MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
    MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action: INSTALL
               ******* CommandLine: **********
    MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
    assigned for product: 000021090010C0400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machine

    Hi Chris,
    The AIR installation log is in my original post - about 12 paras down but here is is:
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7

  • I'm Having problems with the video freezing and the sound carrying on since I up graded my iPad to ios8  BBC IPLAYER

    I Am having problems with the video freezing and the sound carrying on whilst watching BBC IPLAYER ITV PLAYER until I reboot video and the problem acures again

    Your Mac runs maintenance in the background for you.
    Command + R gives you access to restore, repair, or reformat the drive using OS X Recovery
    No idea why that was suggested.
    You may have a third party video player installed that's causing an incompatibility issue.
    Check these folders:
    /Library/Internet Plug-Ins/
    /Library/Input Methods/
    /Library/InputManagers/
    /Library/ScriptingAdditions
    ~/Library/Internet Plug-Ins/
    ~/Library/Input Methods/
    ~/Library/InputManagers/
    ~/Library/ScriptingAdditions
    The first four locations listed are in the root-level Library on your hard disk, not the user-level Library in your Home folder.The tilde (~) represents your Home folder.
    To access the Home folder in OS X Lion or Mountain Lion, open the Finder, hold the Option key, and chooseGo > Library.

  • BBC Iplayer problems

    Have just had BT Infinity installed and now we can't watch BBC Iplayer on the freesat box, has anyone else had this problem? It just keeps buffering all the time and is unwatchable.

    I echo that.  Have a look at this thread about FreeSat boxes and other devices to connect to Infinity.  Report your problem to Dean the moderator through the link on that thread.  BT have an issue here.  It's just getting them to address it.
    http://community.bt.com/t5/BT-Infinity/BBC-Iplayer-not-watchable-with-BT-INFINITY-warning/td-p/2719....

  • Why is nobody giving me a solution to my problem. I subscribe to bbc iPlayer, I have an iPad and a iTouch and apple TV. Why can I not view BBC iPlayer through my iPad or iTouch when everything else works fine ie utube etc.

    Why is nobody providing a solution to my problem? I subscribe to BBC iPlayer and I'd like to view it on my TV via my Apple TV. When I do this all I seem to get is that annoying revolving star and no picture. Why does this only happen when using BBC iPlayer. Please someone give me an answer as I would like to view bbc iPlayer content on my big screen  TV

    It has to do with that particular app, contact the developer

  • I am trying to download a video from the BBC iplayer and the downloader helper will not start. How can I solve this problem

    I am trying to download video from the BBC iplayer and the download helper will not start. How do I get it to start?

    No, this reply is not helpful. It simply generates this little gem:
    "This service requires the conversion feature to be enabled.
    Configure conversion ?"
    And the same clicking on buttons that makes nothing happen and going around in circles with the escape key.

  • Macbook air bbc iplayer problem

    When I download BBC iplayer to my macbook air, it doesn't download properly.  The iplayer icon appears in the dock but I can't open any window and it won't download anything.  Any thoughts?

    Welcome to the Apple Community.
    You can't AirPlay from your macbook air except via iTunes.

  • BBC iPlayer just stopped working on N97 - 29/04/10

    N97 Firmware v21.0.045
    Just last night BBC iPlayer stopped working for me has been working every other day (and have used it every day for last week or so) and never had any problems in the past.
    Symptom; app a bit slow to start and a bit slow to load up the images then whatever Telly or Radio programme I select when I press on  the "Click to Play" icon nothing happens at all and makes no difference with repressing, phone is registering the press as I`m getting haptic feedback.
    Uninstalled and reloaded from OVI and tried old version there, upgraded newly downloaded version from OVI both via the app itself (after uninstalling every time) and updated via BBC webpage and downloaded whole app new version from BBC web page. All without joy, the only thing that I think I`ve done or changed routine in last couple months is that yesterday I downloaded Steve`s Phones Show on my phone last night and watched it on phone using the video player and then deleted the download. I mention this as I think iPlayer uses the Realplayer engine to plahy stuff and it seems as if this is not connecting or has had a routing changed somehow  or is hung up doingh something else (have tried playing video recorded using phone without problem and have no other video files). Phone is short on C: between 5-12MB but has been like that for six weeks and app worked before.
    Anyone similar experience or any thoughts? - did search the history but couldn`t see any similar probs or hints. Really Really really don`t want to reset it and rebuild it.
    Thx

    At least when media has gone a bit ditsy on my s60 I have found that deleting these files on C-Drive has helped.
    delete:
    MdfPluginArchive.txt
    plugin_archive.txt
    There is sometime one called Hxmeta.... or something like that...
    And then restart phone. Media player will re-create the files.
    Not sure if these are exactly the same on N97, but at least they are there on most others that I have used.

  • IPad (3rd gen) losing wifi connection during BBC iPlayer downloads

    Hi,
    I am having a strange, app-specific problem with my iPad 3rd generation (wifi only, 64GB) running iOS 6.1.3.
    When I use the BBC iPlayer app (version 2.0.5.33) to download a TV show to watch offline, my iPad almost always loses wifi connection a minute or two into the download, and it stays disconnected until I go into Settings > Wifi and select my home network again. If I resume the download in iPlayer, the same issue will typically recur within a minute or two.
    I am not having any other connectivity problems with this iPad, and other sizeable downloads (e.g. from iTunes, from the App Store etc) are not having the same issue. Similarly, I can stream live BBC iPlayer content without issue - it is just the iPlayer downloads that seem to create this condition (which then effects the whole iPad / all other running apps).
    I have tried to "forget this network", resetting network settings and restoring my entire iPad - none of these have stopped the issue. Interestingly, during restore of the iPad I received ugly BIOS-esque messages relating to AppleBCMWLANCore, which have disappeared after a hard reboot (power + home buttons together) - does this indicate a problem with the iPad hardware itself?
    Anyone else experiencing something similar? Any suggestions to fix this? Or am I dependent on the BBC updating the app?
    Cheers,
    James

    Hey James,
    I would try out standard third party application troubleshooting and see if that resolves the Wi-Fi issue. :
    1. Update your device software
    2. Check for app updates
    3. Install another app from the App Store
    4. Restart the application
    5. Restart your device
    6. Reinstall the affected application
    For more info on each step, check out the full article:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702
    If none of those steps work, then you would want to contact the developer of the application for further assistance.
    Regards,
    David

  • BBC iPlayer not working with v31.0

    I've seen a few questions similar to this so I know I'm not alone in this. When I'm trying to watch BBC iPlayer live stream, after no more than a minute or so - sometimes sooner than that - it will apparently start to buffer but will not continue. After a while it will throw up a "Content not available" error. If I restart from the beginning, it doesn't start from the point it should in the live broadcast, it starts from the point I initially started trying to watch and freezes at the same point, i.e., it is stuck on a short loop.
    Nothing breaks the loop. Restarts, cache, clearing etc, etc, nothing. Oddly, the is no problem whatsoever with playing programmes streamed from the iPlayer library. No buffering, nothing, works exactly how it should and exactly how the live streaming was working up until recently.
    What have I tried? All the things suggested in other answers. Starting Firefox in safe mode, checking flash versions, turning off hardware acceleration in flash, resetting Firefox to default. Nothing works
    What does work, without issue, is iPlayer through Chrome, so the problem is not my laptop, iPlayer, my internet or presumably Flash so what is the problem with FF?

    Hi guigs2,
    I have checked that I have the latest available graphics driver; I have tried with hardware acceleration both on and off and I've also tested with WebGL enabled and disabled. However, the problem remains.
    I am now running Firefox v33.0.1, so the problem exists that version and also v31.0.
    To repeat/clarify, the problem is that the live stream seems to buffer but will not continue. Reloading/F5 just starts it from the beginning again. If it is left for long enough, eventually a "content not available" error is displayed. It also gets into a loop. I tried to watch live at 07:45am this morning, it played for about one minute then began to buffer and the stream froze. I tried twice more and the stream started at the same 07:45am point, even though it was then by 07:50am! It played the exact same one minute video stream from 07:45am and then froze.
    I tried the same channel 8 hours later - having restarted FF and having previously shut down the BBC site tab - and it played the same one minute loop from 07:45, rather than what was on live!
    I tried it again at 21:30 and got a live stream, not the one from 07:45 but the stream it should show however once again it froze after a minute. Once again, refreshes of the page/restarts etc only resulted in the same short loop being played every time.
    To reiterate, the problem does not manifest itself in Chrome or in IE in any way. Using either of these browsers, the live stream plays with no issue at all, so the inescapable conclusion is that the problem is Firefox-related in nature somehow.

  • BBC iPlayer not working on ipad 1 through ATV

    I know this has been brought up before but I can't find a straight answer. I have an original iPad 1 with OS 5.1.1.  I installed the UK version of BBC iPlayer (via the UK itunes store) and went out and bought a new AppleTV device. I installed the ATV and did the update, connected it correctly and tested I can AirPlay youtube etc. This all works.
    I connect to the UK via a VPN to access UK content (using the iPlayer) and I can watch and stream live TV, radio etc on the iPad, no problem. When I try and airplay TV content (live or downlaoded) it comes up with an Error Message: Content could not be loaded at this time. Please try again later.
    Can anyone shed any light on this? It seems wierd that the BBC radio portion of the iplayer works with Airplay. It's almost as the BBC video stream is not compatibale. Ive tried contacting the BBC iPlayer tech people but I got a generated reply saying "we're sorry you are experiencing missing downloaded content". Got that wrong.
    thanks for any help. Cheers!

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.

  • New version of Firefox is hanging when trying to play a file from the BBC iPlayer

    When trying to click on the 'Play' button on the BBC iPlayer site http://www.bbc.co.uk/iplayer/radio/categories/drama, Firefox hangs and does not allow me to click on anything else on any of the open tabs.
    If I use the task master to close Firefox and then try to reopen it, I get a message saying that it is already open. Only restarting the computer will allow me to start it again.

    do some working around, remove the old version, download the latest version from mozilla official, and do the new install, and install the addons. update problems are more than you can think over, so just do a new complete for sure. update sometimes is really time wasting......

Maybe you are looking for