BBC1 Goes black at the same time every day

Hello,
Im a big fan of detective shows and I like to watch Diagnosis Murder on BBC1 at 2:15pm every day but the problem is as soon as the show starts the screen goes completely black and even BBC2 goes black I can still hear sound in the background on both channels though. The only way to get the picture back is for me to navigate to ITV1 and then back to BBC1 and the picture comes back perfectly fine.
The very odd thing is that this happens EVERY day at 2:15pm at the exact moment Diagnosis Murder starts. Ive tried resetting my vision box and leaving it off for a few hours but it keeps doing it.
Could this be a problem with BBC or a glitch in the broadcast signal thats making my box go loopy at 2:15pm every day?
Anyone else had this?. Try it this afternoon

I've noticed this too!! Thought I was going mad, exactly the same problem on the same show. WEIRD!! I've only found one solution, same as you, to switch to another channel and back again seems to solve it.

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Hi
I hope I have posted this in the right forum.
I have a homehub 5 and I am currently on BT Infinity 2.
Every day between 17:00-17:20 my router disconnects and reboots itself. I've noticed in the Boot section of the Hub's Event Log the words "Watchdog Reset". Is there a problem with my router?
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Time and date Message
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From
Ian Brooks
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ41706425
3. Firmware version:
Software version 4.7.5.1.83.8.204 (Type A) Last updated 16/01/15
4. Board version:
BT Hub 5A
5. DSL uptime:
0 days, 02:43:45
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20000 / 78563
7. Maximum data rate:
21879 / 78549
8. Noise margin:
6.3 / 6.6
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10. Signal attenuation:
9.6 / 10.8
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[email protected]
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Yes
14. 2.4 GHz Wireless network/SSID:
BTHub5-X8C6
15. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:
WPA2
17. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:
BTHub5-X8C6-5ghz
19. 5 GHz Wireless connections:
Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:
WPA2
21. 5 GHz Wireless channel:
Automatic (Smart Wireless)
22. Firewall:
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40:f2:01:16:bf:e8
24. Modulation:
G.993.2 Annex B
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AA
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1.0.0

mr_maximus wrote:
I dont have an answer for you unfortunately. But I am experiencing the same kind of problem. Maybe sharing this may help.
Last week I noticed that my router was disconnecting every night at around 9:00pm.
Since last weekend it has changed its routine and now disconnects at around 11:00pm. I have also had the watchdog reset message in the log but only once.
see my post https://community.bt.com/t5/BT-Infinity-Speed-Connection/Night-time-disconnections-and-watchdog-rese...
Around the time of the disconnection, my hub also seems to go back by an hour, and then resets the time to the correct time after NTP sync. see below. Does yours do this?
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I suspect that these CWMP are somehow triggering the disconnections, and it has something to do with the last firmware update that happened mid-January.
Someone suggested that I should perform a factory reset of the hub.
I'm a little reluctant to do so as this turns the openwifi service back on as default, and in the past I have had problems restoring my backed up settings. as the saved config file was corrupted.
I am considering giving the factory reset a go when I have some time at the weekend.
You may want to give it a go also.
Yes, it seems I have the CWMP messages as well.
I have just done a factory reset on my home hub 5 and will keep an eye on it over the next few days.
Thanks for your reply.

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I have been getting help from the MODs in the last week about the SNR on my line. But this weekend, my line was set to 9dB and in the morning it is synced at about 5600 kbps. But then at about 6PM the line goes down and it syncs lower at about 4800 kbps. The noise isn't getting really low and it's disconnecting because of that. It disconnects when the line is at about 8.5dB. So what's going on?
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Collisions
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Rx B/s
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WAN
PPPoA
590273
842858
0
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558248
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Upstream
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If my answer was helpful, please give me a star by clicking the star on the left hand side.
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I have been getting help from the MODs in the last week about the SNR on my line. But this weekend, my line was set to 9dB and in the morning it is synced at about 5600 kbps. But then at about 6PM the line goes down and it syncs lower at about 4800 kbps. The noise isn't getting really low and it's disconnecting because of that. It disconnects when the line is at about 8.5dB. So what's going on?
I have been getting help from the MODs in the last week about the SNR on my line. But this weekend, my line was set to 9dB and in the morning it is synced at about 5600 kbps. But then at about 6PM the line goes down and it syncs lower at about 4800 kbps. The noise isn't getting really low and it's disconnecting because of that. It disconnects when the line is at about 8.5dB. So what's going on?
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Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
590273
842858
0
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35849
07:45:01
LAN
10M/100M
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43675
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321
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WLAN
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ADSL Link
Downstream
Upstream
Connection Speed
4896 kbps
448 kbps
Line Attenuation
42.0 db
23.0 db
Noise Margin
8.1 db
23.0 db
If my answer was helpful, please give me a star by clicking the star on the left hand side.
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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

BBC1 Goes black at the same time every day

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