BBDS for Mac fails to install/remove applications

Question

Hi there
I have a BlackBerry Curve 8520 and I use an Apple iMac running Mac OS X Snow Leopard 10.6.7, with BlackBerry Desktop Software 2.0.1 (build 14).
I connect my BlackBerry to my Mac, and I click "Applications". No matter what I try to do in here, whether it is to add a new application or to remove something I don't need like a foreign language pack, I get the following error:
BlackBerry(R) Desktop Software failed to validate your BlackBerry(R) device update.
Validation failed because the module marked for add (net_rim_tid_basicFastEuropean) failed the checksum
Does anyone know what net_rim_tid_basicFastEuropean is, and how I can stop this error from occuring?
Thanks,
Mike

Answer 1

ViciousFerret wrote:
Hey Kempyau,
Only Mac OS 10.6.X will have trouble picking up the BlackBerry in 64-bit mode.
Here is an article on the issue: www.blackberry.com/btsc/KB19728
That is a great article.  Very mac to hold down 3 and 2 for 32 bit.
It did not fix my problem which seemed to all emanate from  :-( P0cketm@c (I don't want to be sued) for Blackberry :-(  
Using that app was not one of my better decisions in life!
I have the answer.  Geronimo.  Finally got my phone company, Optus Australia, to talk to RIM who were heaven sent.  
One long phone call and it was fixed. Thank you Dawn Z from RIM.
P0cketM@c for Blackberry, even though its deinstaller should take care of this, leaves two nasty faecal matter like calling cards on your Mac in the extensions folder.
Step 1 disconnect BB.
Step 2 Deinstall BB desktop SW (if you still have the downloads App for this in your downloads folder you will need to open same to see the 'Installer' and the 'Deinstaller'), and then delete any 'BB desktop SW' down loads of same on your Mac that are still in your downloads folder, desktop or wherever.  Press 'Restart later'.
Step 3 go to Hard Disc/System/Library/Extensions/ and you will find two files that begin with Blackberry - the first ends with USB and the latter ends with USBDev or similar.  Drag them to the trash and empty the trash.
Step 4 Restart the Mac.Step 4 Go to the BB www site and download the latest Desktop SW for the Mac and install it.
Step 5 - you got it - restart the Mac. (why BB? - this is a Mac and should not require this?)
Step 6 - Connect your BB to a USB port on the Mac - not on a USB Hub.(even with other phones such as Palm and Nokia I have found that this is an issue you do NOT need.)BB Desktop SW should open/start up.
Step 7 - Open iSync from the Apps and check that it can see your BB and check its settings and prefs.  Also do that for ICal, Address book, notebook, tasks, music, MobileMe, etc..
Step 8 - export your address book to your Mac just to be sure.  NB - RIM advise to set the Mac <> BB to sync with more than one Mac - it is better and safer.
Step 9 - that should be it - you can sync - only one way, not a proper two way sync, to start with.
THE END and now I life happily ever after.  
I hope that this helps others in distress on the high seas.
PS - Don't forget after all this to open HD/Applications/Utilities/Mac Disc Utility, which I have located on my Doc, and run Repair Disc Permissions, which you should before and after every SW install and once a week anyway.
Model Name:MacBook  Model Identifier:MacBook2,1  Processor Name:Intel Core 2 Duo  Processor Speed:2 GHz  Number Of Processors:1  Total Number Of Cores:2  L2 Cache:4 MB  Memory:4 GB  Bus Speed:667 MHz
System Software Overview:
  System Version:Mac OS X 10.6.7 (10J869)  Kernel Versionarwin 10.7.0  Boot Volume:Macintosh HD  Boot Mode:Normal  Computer Name:xxx  User Name:xxx  Secure Virtual Memory:Enabled  64-bit Kernel and Extensions:No
Parallels installed - RIM asked me to switch it off, not just sleep it like I normally do.
I hope that that helps someone out there.
SDK