BBLink getting stuck on "preparing sync preview" message

Help please! Out of the blue, my BB Link no longer works with my Q10. I connect the Q10 to my laptop via the laptop's USB port in the normal way. It starts to sync. Everything looks fine. But then I get a screen with a message that reads "Preparing sync preview". The progess bar takes a long time to complete and then BBLink freezes. Ultimately I get a message saying that the sync has been unsuccessful. I've obviously done something to mess things up -- everything was working up until yesterday fine -- but I can't think or discover what. All and any help would be most gratefully received.

I wish I could help you but I have the EXACT SAME issue. If I had to describe it I'd use your words EXACTLY. Can someone help us please?

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BBerry Link stuck on "preparing synch preview"

I just upgraded to the Q10 a week ago and have yet to be able to effectively sync my device to my desktop, other than the initial link. When I perform the link throuigh Blackberry Link (I have loaded the most recent software) it gets stuck at "preparing sync preview" and nothing that I have put on my outlook calendar directly or on my Blackberry directly syncs. The only way I can get something in both places is to send my self an appointment through email. That's crazy and defeats the whole purpose of syncing.
If I can't get this fixed, I will finally give up on Blackberry and move to an iphone. I rely heavily on my calendar and need to be able to make changes efficiently.
How do I fix this????

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Type=Software...
Check the above, McAfee might not be compatible, and the recommendation is to check with McAfee, might be part of your problem. Usually to be sure one would uninstall it to see if it corrects the issue, as just disabling it is not enough,
The files left behind from the uninstall of the older BB Desktop Software sometimes cause problems for the newer installed BB Software, this could be another part to your problem.
To correct this you would have to uninstall Link, using the Search function on your computer find and delete all...."blackberry" files, Power off computer (not a restart) power on wait 5 to 10 minutes then reinstall Link.
You do not have to delete any BlackBerry files from your Documents.
All this said sync has been known to freeze then complete successfully, but your sync was complete but unsuccessful so you should try the above.

Yosemite - Mail - Stuck at Preparing to import messages

Unable to run Mail in Yosemite as it gets stuck at Preparing to import messages.
Have had to start using Sparrow just to send and receive mail on the Mac.

Hello,
I have the same issue than WJG-AU. Here is the log:
21/11/2014 20:37:13,006 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
21/11/2014 20:37:13,132 bird[220]: Assertion failed: ![_xpcClients containsObject:client]
21/11/2014 20:37:13,132 bird[220]: Assertion failed: ![_xpcClients containsObject:client]
21/11/2014 20:37:13,155 bird[220]: Assertion failed: ![_xpcClients containsObject:client]
21/11/2014 20:37:23,662 Mail[3582]: *** Assertion failure in -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:], /SourceCache/Mail/Mail-1993/MailFramework/IMAP/MFIMAPAccount.m:1652
21/11/2014 20:37:23,663 Mail[3582]: An exception occurred during invocation of -[LibraryImportAssistant synchronouslyDoTheImport]
21/11/2014 20:37:23,663 Mail[3582]: Require mailbox name to create IMAPMailbox for <MFMailbox:0x7ff34151dce0 (relative path=[Gmail]/Messages envoyés, attributes=0, displayName=CompanyNameuuid=F193BF88-A078-42E3-8AF9-BEE3DCBB76C6)>
21/11/2014 20:37:23,664 Mail[3582]: (
0   CoreFoundation                      0x00007fff972c264c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8d1966de objc_exception_throw + 43
2   CoreFoundation                      0x00007fff972c242a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff92f485b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x00007fff9760147e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5   Mail                                0x00007fff97601350 -[MFIMAPAccount IMAPMailboxForMailbox:createIfNeeded:] + 91
6   Mail                                0x00007fff97662699 -[MFLibraryIMAPStore initWithCriterion:mailbox:readOnly:] + 569
7   Mail                                0x00007fff976780e8 -[MFLibraryStore initWithMailbox:readOnly:] + 88
8   Mail                                0x00007fff9765452b +[MFLibrary importMessagesFromEnabledAccounts] + 3941
9   Mail                                0x000000010d3d8624 Mail + 1857060
10 CoreFoundation                      0x00007fff9719b33c __invoking___ + 140
11 CoreFoundation                      0x00007fff9719b192 -[NSInvocation invoke] + 290
12 MailCore                            0x00007fff952a30cc -[MCMonitoredInvocation invoke] + 242
13 MailCore                            0x00007fff952cd1d4 -[MCThrowingInvocationOperation main] + 48
14 MailCore                            0x00007fff9525571d -[_MCInvocationOperation main] + 426
15 Foundation                          0x00007fff92e5d59c -[__NSOperationInternal _start:] + 653
16 Foundation                          0x00007fff92e5d1a3 __NSOQSchedule_f + 184
17 libdispatch.dylib                   0x00007fff937b6c13 _dispatch_client_callout + 8
18 libdispatch.dylib                   0x00007fff937ba365 _dispatch_queue_drain + 1100
19 libdispatch.dylib                   0x00007fff937bbecc _dispatch_queue_invoke + 202
20 libdispatch.dylib                   0x00007fff937b96b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib                   0x00007fff937c7fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib             0x00007fff92e4e6cb _pthread_wqthread + 729
23 libsystem_pthread.dylib             0x00007fff92e4c4a1 start_wqthread + 13
21/11/2014 20:38:45,171 WindowServer[139]: scrollPhase Began (1), but previous was 1 (not 0, MayBegin or End)
Thanks in advance for your help.

Preparing Sync Preview

Blackberry .... What are you playing at... Stuck on this message and can't get past it. Most of my Calendar info has been deleted on my Bold 9700. Does matter what I do. Will not get past the message "Preparing Sync Preview"
This is the last straw. Been an avid support of BB but you have made too many errors. I am moving the company away from BB. Take the advise of all the consultants. Sell RIM off!
Totally frustrated with you this time.

Hello everyone,
We are aware of users reporting this issue of synchronizing with BlackBerry Desktop Manager. Please be patient as we are investigating the issue.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My apple TV 3 is stuck in recovery. When connected to iTunes through microUSB, it gets stuck in "Preparing Apple TV for restore", then after what seems forever, it gives me an error 2003. What can be done?

I tried to update my Apple TV today through iTunes using a microUSB. It gave me an error, I tried again and now it is stuck in recovery mode. If I plug it into the TV, it just shows that I have to connect it to iTunes (just the picture). I unplug everything, plug the microUSB and USB, plug the power, open iTunes, it shows, asks me to restore, I click Restore. It starts extracting the file, finishes, then gets stuck in "Preparing Apple TV for restore..." for what seems forever, when it finally times out, I get an error number 2003. I have tried different USB ports, no other USB device is connecte, I have tried restarting the PC (running windows 7, up to date, iTunes up to date as well), I have tried redownloading the IPSW and even using the shift+restore and manually selecting the .IPSW file, and to be honest, I give up! If anyone can help, I'd truly appreciate it. Thanks!
PS: I also tried pressing menu+down for 6 seconds to restart, I tried pressing menu+play to restart, I tried pressing menu+down 6 secs and then menu+play 6 seconds for the so called DFU mode, nothing works, the Apple TV just restarts back to the "connect to itunes picture" along with the fast continuous white light flashing.

typed in appletv error 2003 in google
https://discussions.apple.com/thread/2614453?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=812231
more
https://www.google.dk/search?client=opera&q=appletv+error+2003&sourceid=opera&ie =utf-8&oe=utf-8&channel=suggest

HT203177 I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

Preparing Sync Preview freeze

Have just updated to Blackberry Desktop 7.0.0.43 and am using a Bold 9780
The synchronization process fails, stalls, freezes at the Preparing Sync Preview step.
Have done the following:
- removed and reinstalled Desktop software
- rebooted PC and the phone
Using Dell i7 PC with 12 gig ram Win 7 64 bit with all updates installed.
Any suggestions would be appreciated
Solved!
Go to Solution.

Exactly same issue here - whatever happened to beta testing.

HT203177 My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do? Bob

My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do?

Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want.

When I sync my iPad it gets stuck on "Finishing sync" for hours, do you think it's just a case of clicking on "restore" ? , Thanks

When I sync my iPad it gets stuck on "Finishing sync" for hours, do you think it's just a case of clicking on "restore" ? , Thanks

Same thing has been happening to me and I havent been able to find a fix. Itunes has basically rendered my phone uselsee. It wont see it, let alone sync it.

4gen ipod touch will get stuck at finishing sync

4gen ipod touch will get stuck at finishing sync. try reset. still does same thing

Se if this program will place the iPod in recovery mode so that you can restore the iPod.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov
Othierwise there is nothingy ou can do. You can make an appointment at ther Genius Bar of an Apple store and see what they say.

Help...my email is stuck at "preparing to retrieve messages"

all of my connections are green-lighted,
i've tried starting and restarting
i've taken accounts offline and then back online
i've looked for the IMAP/account concerned/offline cache to delete it but couldn't find it...
....when i check new mail it spins and spins and under window/activity, it's stuck at "preparing to retrieve messages."
i can SEE occationally a flash of the status bar lower left saying "incoming mail, 2 of 174" or some such, but it then disappears and NO new messages come in. help!

I'm having the same problem.
Bought a new iMac that had Snow Leopard when shipped. Transferred everything fine from my PowerPC iMac running Leopard to the new iMac with Snow Leopard. Got everything setup and then received my free upgrade notification from Apple.
Performed the upgrade and since then Mail is forever preparing to import messages, but only for 1 of the 2 login accounts.
Mac OS X 10.7.1 Lion
2.93 ghz intel core i7
8 GB 1333 mhz DDR3

Just moved from a PC to a Macbook Pro and now my Ipod Classic gets stuck on iTunes "syncing" even though I have it set to manual. Please help!

Please help. I recently bought my first Mac (a Macbook Pro 15-in Mid 2012) and my iPod classic will not work properly when I plug it into my computer and open the newest version of iTunes. It played just fine on my old PC with iTunes 10. I have not updated the software on the iPod since I bought it a few years ago and even if I wanted to update it I couldn't becuse once I plug it in it gets stuck saying "syncing with iTunes." Well, I have it manually set so that I can add/delete whenever I want. So I don;t understand why it is giving me this message and getting stuck. I've looked around the web and tried to install iTunes 10 but because I have the newest version already installed it will not let me replace it with 10.
Does anyone know how this can be resolved?
Thanks.

Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton

My mac mail is stuck on 'preparing to import messages'during set up

So I'm about to launch my website, and need to connect my web account to my mac mail . I re-installed it with the disk today. But when I started the set up process it seems to be stuck on the first stepI let it go for hours and no change , I've tried on several occasions to no avail . I'm cluess as to what to do next. If I haven't provided enough info pleas ask and I will do my best to get it to you. Thank so much in advance for any help!
Mac os x 10.6.3
2 ghz intel core 2 duo
1 gb 667 mhz DDR2 SDRAM
Snow leopard

I'm having the same problem.
Bought a new iMac that had Snow Leopard when shipped. Transferred everything fine from my PowerPC iMac running Leopard to the new iMac with Snow Leopard. Got everything setup and then received my free upgrade notification from Apple.
Performed the upgrade and since then Mail is forever preparing to import messages, but only for 1 of the 2 login accounts.
Mac OS X 10.7.1 Lion
2.93 ghz intel core i7
8 GB 1333 mhz DDR3

Time Capsule gets stuck at "Preparing Backup..." every time.

This has been happening for about two months now. I was sure 10.5.5 would fix the problem, but it still occurs. My Time Capsule seems to not work any more - it gets stuck "Preparing Backup..." permanently. I have left it running for two days straight and it makes no visible progress. Any ideas? I don't even know where to start.

Jeffrey,
Consider these factors regarding an extended period of "Preparing...":
*Recent Crash or Other Major System Event* (Deep Traversal)
The reasons for this process are described in an article by George Schreyer. “During the preparation step it checks the FSEvents log for consistency. If it determines that something isn't quite right it has to rescan the whole disk. This can take quite awhile. A full rescan is always triggered by a crash, an unplanned shut down event or by booting from some other bootable disk between backups…. After a crash, Time Machine must scan the whole disk to determine what it has to do because it cannot trust the information that it left behind. Connected via an Ethernet connection, this phase would typically take 20 minutes on an older PowerBook. Being connected wirelessly stretches this phase out to over 3 hours.” [http://www.girr.org/mac_stuff/backups.html]
According to the following KB article it can sometimes take a very long time if Time Machine begins this “deep traversal” and has to compare data inventories. This may apply to your situation, particularly if many Gigs of data are involved. (http://support.apple.com/kb/TS1516)
*Software Updates*
Installing new software, upgrading existing software, or updating Mac OS X system software can created major changes in the structure of your directories. Time Machine will backup every file that has changed since the installation.
*Anti-Virus Software*
Running anti-virus software can interfere with the backup process. Either disable it altogether, or try the suggestion outlined here, “If you use third-party anti-virus scanning software and have issues, make sure your Time Machine back up folder (Backups.backupdb on the Time Machine disk) is excluded from virus scanning.” (http://support.apple.com/kb/TS1516)
*Stalled .inProgress Files:*
It may be that the previous backup attempt was ungracefully interrupted leaving remains that Time Machine can’t deal with.
Open your Time Machine drive.
Open the folder labeled “Backups,backupdb”.
Now open the folder containing backups of the computer in question.
Are there any “.inProgress” files there. Delete them.
(For Time Capsule Users)
Select the TC in the SideBar of the Finder window.
Click "Connect as...". Enter your TCs password.
Double click the blue folder that appears in the finder window. The sparsebundle should now be visible.
Double click the sparsebundle and then click “Skip” in the checksum message.
Once “Backup of (Users Computer)” mounts in the Sidebar, click on it and open the “.backupdb” folder. Now open the folder containing backups of the computer in question.
Are there any “.inProgress” files there. Delete them.
Unmount the sparsebundle, then unmount the TC, and try backing up again.
Let us know if any of the suggestions above helped.

A Fix For the "gets stuck at preparing" issue

I was having terrible problems trying to get my TC to back up. Like many others, it would get stuck on the "preparing" stage for hours at a time. I found a simple fix on another forum that I haven't seen mentioned here. In the energy saver preference settings, make sure the "put hard disk(s) to sleep when possible" is UNCHECKED. I did this and Time Capsule immediately started working the way it is supposed to.
Hope this helps.

Smokerz wrote:
plausible; if hard drive was sleeping it would not cooperate well with most anything.
All I can tell you is that I tried every other solution posted here and nothing worked. I did this and it started working flawlessly. Can't believe that Apple doesn't automatically turn this off if you install TC.

BBLink getting stuck on "preparing sync preview" message

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