BBM 5.0 - NEED HELP!! :(

Hello.  I just DL bbm 5.0 but for some reason the icon is not located on my phone, which doesn't allow me to use the application.  I have given my phone a hard reset.  Deleted and then DL the app again and I have cleared memory from my phone.  I don't know what to do to start using this great application.  Please help! 
Thanks,
Lonely w/o BBM

check your software version. BBM5 only works on ver 4.5 os 

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    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    ~Dance like nobody is looking~

    sjafri wrote:
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    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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