BBM 7 is not working at all on blackberry curve 8520

Bbm 7 is not working at all on my blackberry curve 8520 and I have tried to install it several times and my app world has said it has been installed but its still the same 6v software I had from before. Getting tired of this 'booky' software.

I'm sorry but the BBM is only for OS 6 and higher. That's what I find during my research which I did today!

Similar Messages

Internet and bbm is not working at all

basically i have paid for the blackberry services which was 5pounds aswell as being on dolphin plan so should have internet too but all it is sayin wen i got onto it is: thisis a Wi-Fi service. please ensure your device has an active Wi-Fi connection and try again ???? also my blackberry registartion is saying: your hand held has been registered with wireless network and is not working still either, can some 1 please help me thanks

alexleonard617 wrote:
so i take it that no1 at all knows wot is wrong with my phone then
lol... you give us thirty minutes to answer?
wot is wrong wid you?
Have you called your carriier tech support?
What did they say?
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Email Setup application is not working on my device Blackberry Curve 9320

Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP - BBM does not work on Playbook (Bridged)

Hi Folks,
Looked into other threads but all problems seem to be related to older versions.
I am new to the whole Blackberry Lifestyle.
Currently own, Playbook (wireless) and Torch 9860 for about two weeks - enjoying them independently.
ANY HELP would be appreciated.
Just tried the Bridge function but the BBM does not work.
It is funny cause my Playbook does get a notification for any BBM I receive, the remote works, the contacts can be seen on playbook but when I click on BBM notification it I get a message "Your Version of Blackberry Messenger is not compatible with Blackberry Bridge. Download the latest version of BBM to use it on your playbook.
I did what I normally do - googled it. Found out the specs and I do have all updated apps.
On my 9860 I have
7.1.0 System
Bridge 2.0.0.35
BBM 6.1.0.55
This is not linked to BES or anything - purely personal.
I have already restarted my phone and playbook with no luck.
I am new, so not sure of the difference between stuff like hard set, shutdown etc etc or other technical terms - so would appreciate if you assume that I am a complete dummy.

Hi playbookfun and welcome to the BlackBerry Support Community Forums!
Have you tried updating to the latest version of BBM™? If not, I would recommend trying that by going to www.blackbery.com/bbm from your BlackBerry® Browser.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

8700c and device manager not working AT ALL

So I just recently got a Blackberry 8700c and for some reason the device manager does not work at all. Like my computer will make a dadunk noise when I connect my Blackberry via USB cable but it won't register that my blackberry is connected. I cant go to my computer and actually click on my blackberry.
I have windows vista and the device manager software I am using is the one I got in the box. 4.1
I am also using AT&T please help.
All I want to do is be able to connect it to my computer and upload themes and whatever else I want to the phone. But it isn't working
Solved!
Go to Solution.

Do you have Desktop Manager loaded to your PC? You mentioned device manager, but I would recommed Desktop Manager ver 4.7
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

Blackberry curve 8520 is not working/rebooting

since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
i uninstalled this as instructed by an answer found in one of the pages i saved, cuz it was conflicting w/another java program the updater said i needed. right now, i don't remember for sure what it was. it perhaps was realplayer flash or Java itself. w/all the hours/days of searching i put in, it's difficult if not downright impossible for me to remember all the specifics of what i tried.
i've searched throughout many webpages (including many searches on mozilla, ubuntu, java, etc) for instruction in fixing the problem.
oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
i followed the given instructions on those many searched pages, in every case (barring what i may have just plain missed), but to no avail.
i've even gone to the point of trying to reinstall the previous 3.5.13 firefox version, from mozilla site. even that wouldn't install.
i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
so, is there anyone at all, who knows any for-sure working fix for this problem?
thanks muchly :^D
p.s. i can't pay anybody any money for such help, as is required in certain sites (e.g. Java website), cuz i don't have any.
i can pay in labor tho, if there is someway to find someone who can physically be at this puter w/me, taking me step-by-step
sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
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HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

I have spent the last hour trying to upgrade my Iphone using ITunes. Now, my phone will not work at all. I think the backup is on my computrer, but it appears now to upload. What to do?

I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?

Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

BBM 7 is not working at all on blackberry curve 8520

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