BBM All in vain
I had been struggling since yesterday to restore my BBM after switching on Z10 from Bold 7970. I have done the following so far;
Hard Re-Boot
Security Swipe
Switching ON flight mode then switching OFF
Registering Blackberry in NETWORK category
But all in vain.
I have an unlimited global data plan with service provider and my blackberry world ID is logging me in Blackberry World.
In the BBM set up, after clicking on first option of "Restore using Device Switch" TEMPORARY SERVER ERROR message pops up.
The service provider is helpless and suggested to escalate this issue on blackberry.com. So her I am.
Any help??
Ask your carrier to escalate you to Blackberry support. No idea why your carrier would send you here to a community forum.
The community may be able to help, but they should have escalated you to BlackBerry tech support.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.
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Welcome to the BlackBerry Support Community Forums.
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Hi everybody! Hi Dr. Nick!
You can never go wrong with a good Simpson's reference...
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tanzim
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Hi,
I am using Blackberry Curve 8520 on Vodafone network India. Everything was working fine when all of a sudden I was not able to receive messages on BBM from my friends in Australia. So we deleted each other and now they are not able to add me as well. Whenever they try to add it goes in pending and their cell vibrates(as per their complain). They can add other users in India so issues should be with my BB service. I tried calling my customer care hundred's of times but they are not able to solve my problem. I even visited their store BUT ALL IN VAIN. Everytime they send me some service book and ask me to remove battery and insert it again and say hope it will work BUT IT DOES NOT WORK. I am fed up of all this calling them again and again doing the same useless things.
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Hi.
I've noticed that credit is being taken off my account yet I don't really know why.
I thought it was the BBM, but I was under the impression messages sent via BBM, all over the world, were free....
Myself and my friend abroad, have a BB 8520. I'm in the UK, my friend in The Netherlands.
I'm checking my usage history, I'm on Orange PAYG and all I see five pages of pretty much the same thing. There's a ton of 'em - this is just copied and is only a sample:
date & time event type dialled number/description duration/vol(Kb) cost (£)
06/09/10 10:18 GPRS ap-prepaidsessio 3.0 0.02
06/09/10 09:48 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 20:18 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 19:48 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 19:18 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 18:48 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 18:18 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 17:48 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 17:18 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 16:48 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 16:18 GPRS ap-prepaidsessio 3.0 0.02
05/09/10 15:48 GPRS ap-prepaidsessio 6.0 0.03
I know it's only pennies, but these are adding up in to several pounds.
My texts are showing up as free, which they should be. I have 300/600 free texts.
And I never make a phone call!
I either text or use the BBM.
This is only something I've noticed in the past couple of days but according to my history on my Orange account, it's been like this for a few weeks.
I contacted customer services yesterday and I was informed I do have the data plan, £5 a month goes off my credit, even though I really do not recall having a message about it for a while now.
So, yeah, why am I being charged, is it not free or...?
I'm slightly confused tbh!
Thanks
*Edit: And in the process of typing the message another 2p has gone... :-S
Solved!
Go to Solution.Hiya!
Is this an actual Blackberry data plan? Do you have email setup on your device? And BBM doesnt usually cost people money as it is typically billed against data, but it isnt exactly 'free'
Your device automatically "polls" email roughly every 15 minutes. also IM (such as BBM) require data transfer.
I would ask your carrier the details of your 'data plan' mainly because your billed details are indicating Pay Per Use data charges.
GPRS means General Packet Radio Service:
A GSM initiative to deliver high speed packet data services to mobile terminals. GPRS allows many users to share the same channel and allows users to stay virtually 'on line' all of the time; radio resources are used only when data is actually being transmitted or received.
In a nutshell GPRS prepaid session means your being billed data at a ppu rate.
Please call your carrier for details.
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2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
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Haye Everyone,
My BB Hub stops updating Facebook, SMS/MMS, BBM, PIN, Whatsapp, YIM..
I had tired all the given suggestions on different pages, threads except a security wipe.
After a reboot, notifications come up for a couple of minutes and works fine with everything. But when i try to open or mark read any Facebook notification/message it went down again.
after clicking the Facebook notification/message nothing updates in HUB, even if i made changes in HUB everything is just paused. all changes comes up after a reboot.
Facebook and SMS notifications are set ON in HUB Management.
I had reset the HUB but all in vain.
One more thing i am facing is, when ever i connect my phone to LINK it says for an update, and surprisingly update version is same everytime and it downloads & installs in 10~20seconds, so phone reboots.
I had tried same via BlackBerry Update website. same comes up. Even today i had tried updating my phone more than 30 times.
I dont know what's really messy because i am not able to get messages at time and a delayed reply is creating problems for me.
My OS details are as under,
OS
BlackBerry 10
Softare Release
10.1.0.273
Build ID
508730
Flash Player Version
11.1.121.147
AIR Version
3.1.0.147Hi registered and welcome to the BlackBerry Support Community Forums!
When you start having problems with missing notifications, are you connected to Wi-Fi or to your Mobile Network? Do you receive any emails while you are not getting application notifications?
In regards to the updates, if you have removed any pre-installed applications, the update server will detect this and inform you that an update is available (to reinstall the pre-loaded applications).
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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