BBM and facebook not working

I have just bought a Blackberry Curve 9300 and cannot get the BBM to work or activate, I received an email asking me to validate which I tried but a message came up saying this email address not waiting for activation. I also cannot get facebook to work on phone I have looked at so many options but nothing works is there an easy ABC way of getting my phone to work please!!

Thank you for replying so promptly. I am not very good at these techical things. The Model is Blackberry Curve 9300, is the carrier name my contract provider if so it is SFR (I live in France but I am Englisg so using an English system on my phone)
Not sure what a data plan unless that is the type of contract in which case it is monthly contract where I pay a set amount and receive an hour of calls, unlimited text messages and I thought BBM as well
I believe the operating system is 5.0
I'm afraid I don't know what the memory is or where to find it
I haven't received any error messages as I can't get connected to BBM or Facebook on my phone. I gave my PIN number to my daughters and I received a message saying Pending ( waiting for authorisation) - how do I do this? as I can't use BBM
I have had this problem since I bought the phone a week ago and I don't have any Apps as when I click onto Blackberry Apps it says Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again. Please can you explain how I do this
When I go into Manage connections then into service status
The list reads as follows
Phone Number : Unknown number
Status available
Connection - Mobile network
Blackberry Interent Service
Connection : Not connected
Blackberry Enterprise Server
Connection : Not connected
Mobile Coverage - 3G
Provider SFR
Wi-Fi Network
Active Profile - Not connected
SSID - Not connected
Type - Not connected
Status - Off
When I go inot Set Up Wi-Fi connections and select a network it then shows my open Wi-Fi network so I know that worksOK
I hope this is of some help in trying to sort out my problems. At the moment I feel as though I have bought a phone that doesn't work as it should
: 3

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9320 BBM and Email not working on wifi with valid data subscrition

Hi!
Please I need your help.
My phone is a blackberry curve 9320. I have a valid data plan back home in my country that expires 7th July 2013. While abroad I intended to wifi for BBM. However, this has not been possible for though connected to wifi BBM and my email do not work. Other applications namely facebook and whatsapp work very well. I am also able to get on the internet. Please urgent help needed.

I believe there is a problem at RIM at the BIS data level I have reported it to my network operator and they tell me they are dealing with Blackberry with the issue. Suggest you report it to your operator as well the more report the problem hopefully the quicked it will get fied.

Bbm and facebook not displayed

Hy every one pls help me, I am using blackberry 9800 I once delete my bbm amd faceboo, and now I am trying to reinstall them, they are download but they do not appear on the home screen, pls help me

Thank you for replying so promptly. I am not very good at these techical things. The Model is Blackberry Curve 9300, is the carrier name my contract provider if so it is SFR (I live in France but I am Englisg so using an English system on my phone)
Not sure what a data plan unless that is the type of contract in which case it is monthly contract where I pay a set amount and receive an hour of calls, unlimited text messages and I thought BBM as well
I believe the operating system is 5.0
I'm afraid I don't know what the memory is or where to find it
I haven't received any error messages as I can't get connected to BBM or Facebook on my phone. I gave my PIN number to my daughters and I received a message saying Pending ( waiting for authorisation) - how do I do this? as I can't use BBM
I have had this problem since I bought the phone a week ago and I don't have any Apps as when I click onto Blackberry Apps it says Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again. Please can you explain how I do this
When I go into Manage connections then into service status
The list reads as follows
Phone Number : Unknown number
Status available
Connection - Mobile network
Blackberry Interent Service
Connection : Not connected
Blackberry Enterprise Server
Connection : Not connected
Mobile Coverage - 3G
Provider SFR
Wi-Fi Network
Active Profile - Not connected
SSID - Not connected
Type - Not connected
Status - Off
When I go inot Set Up Wi-Fi connections and select a network it then shows my open Wi-Fi network so I know that worksOK
I hope this is of some help in trying to sort out my problems. At the moment I feel as though I have bought a phone that doesn't work as it should
: 3

App World and Facebook not working !!!

After Updating the OS - My Facebook and AppWorld is not working giving the error ' You do not have sufficient wireless coverage or you connection to the wireless network is turned off ' - App World ........... " You are currently on a service plan that does not support his application . If you want to use this application , Please contact your service provider to Upgrade your Data Plan ' - Facebook ......... But my phone is connected to a working Wifi - Twitter App and Browser are working well
Regards Eree - Follow me on Twitter - Facebook - Google+
For More visit My Blog
Solved!
Go to Solution.

Ereeamazing wrote:
Not Connected
No BBM services on the device.. a quick search of the forums here would have told you that, since you're "Super Contributor" you should know how to search for the forums for other resolved issues same as you're experiencing.
On your BlackBerry device, go to:
1. On OS5 devices: Options > Advanced > Host Routing Table > Menu > Register.
On OS6 devices: Options > Device > Advanced > Host Routing Table
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BBM and Internet not working

I've had my blackberry for almost 2 years now and my bbm and internet suddenly started not working 2 nights ago, ive tried resteting my phone and it still doesnt work, when I try to send a message or someone tries to send me one, it just comes up with a cross and I can't connect to the internet. What do I do?!
Solved!
Go to Solution.

Hello _vics
Try registering your device to the network to see if any registration message comes to your message box. KB00510 How to register a BlackBerry smartphone with the wireless network. If any message comes let us know.
As you are not connected I doubt it will work , I think you should contact Orange to know about the issue as you are unable to access even internet.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Bbm and email not working

hi all, woke up monday morning and my bbm and emails have stopped sending and recieving i have a data plan active and wifi on and still nothing. thought i would leave it a couple of days and see if it started working again but still not working. does anyone know what i should do? thanks

Hi kaydee92 and welcome to the BlackBerry Support Community Forums!
Have you contacted your wireless provider to ensure there are no problems with your data plan? From the home screen, what does your network indicator show in the upper right corner? Is it in UPPER CASE or lower case?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HElP!! BBM and Internet NOT working :(:(

I recently upgraded my bbm about 3 days ago and ever since i rebooted my blackberry my bbm messages aren't sending they just come up with a red X! my bbm is also messed up it looks as if it has some glitches! I rebooted my blackberry took the battery out put it back in deleted and reinstalled bbm and every time i went back to reinstall it again the same thing happens! also my internet isnt working so im wondering if the bbm upgrade has something to do with that too? I've asked my friends who have blackberrys if this happend to them but the majority of them said their blackberrys were fine! Im just wondering if its my own devices problem or maybe blackberry itself?

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM and PIN not working for one contact!

For one BBM contact I cannot send BBMs or PIN anymore. It is driving me crazy.
When I send a PIN i get the message "service blocked" and a red cross. BBMs will send, I get the tick but no D or R. This is only happening with one contact. He is having problems only with me as well. We can send each other text messages etc. We are both in the UK and with o2. Previously i've had no problems with BBM.
Does anyone know what's wrong?
It's so frustratng because this contact is the reason I bought a blackberry and he bought one, so we could use bbm as he works in an area with bad reception.

Hello katie_d,
Welcome to the BlackBerry Support Community.
The following article should help regarding the issue you are experiencing with sending BBM™ and PIN messages:
A BlackBerry smartphone is unable to send and receive PIN messages and the error "Service Blocked" is shown - http://www.blackberry.com/btsc/KB19244
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

BBM and FB not working on wifi

I dont get particularly good network coverage in my room at home (which I've come to terms with now), but I do get wifi. BBM and FB have always worked due to the wifi, but recently, neither has worked unless i've managed to get network coverage.
I've tried battery pulls, and i've tried deleting and re-installing software.
Oh, and its a Curve 8520.
Anyone have any ideas?

I believe there is a problem at RIM at the BIS data level I have reported it to my network operator and they tell me they are dealing with Blackberry with the issue. Suggest you report it to your operator as well the more report the problem hopefully the quicked it will get fied.

Bbm and internet not working because of the signal, what can i do?!?!

the past 3/4 days my blackberry cruve signal has gone from 'gprs' to 'gsm' and 'edge' this prevents me from using the internet and bbm, i have tried taking the battery out at least 5 times and have turned the signal on and off around the same ammount of times, this is really frustrating as it was working fine a while back, someone please help?

my dad phoned vodafone and they said they had cancelled something for some sort of reason which ii was not told. but they told me to register to http://www.mobileemail.vodafone.net/ ive done this, will that solve the problem or what else do i need to do?

IMessage and Facebook not working on iPad

On my Ipad i cannot use iMessage.
I have used it before and everytime I try to use it I have to sign in. I put in the right password however it wont verify the email and I'm back to square one. This is very frustrating.
Also with facebook, the app doesn't work. It will sign me in for about 5 seconds then log me out. I have even tried using safari and I can't log in.
I have tried turning off and on the wifi on my ipad, turning on and off the router, turning on and off the ipad, deleting the facebook app, checked my email and junk email for any emails on verifying the email for imessage and throwing my ipad accross the room in frustration. OK i didnt do that last part but I'm very close on doing so.
I cannot log into facetime either.
I also have the latest software update.

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I want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

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Curve 8520 bbm & e mail not working

Morning,
Since yesterday i have not been receiving emails on my blackberry (from hotmail account) or been able to send or receive bbm's. My husband also has a BB & his bbm is also not working. Can anyone help please. I have done the obvious taking battery out & restarting but all stayed the same.
Thanks, Alison

AliB100 wrote:
It says connection wi-fi (& the wi fi is defo working)
1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now.
2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM 7 is not working at all on blackberry curve 8520

Bbm 7 is not working at all on my blackberry curve 8520 and I have tried to install it several times and my app world has said it has been installed but its still the same 6v software I had from before. Getting tired of this 'booky' software.

I'm sorry but the BBM is only for OS 6 and higher. That's what I find during my research which I did today!

BBM and facebook not working

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