BBM and PIN not working for one contact!

For one BBM contact I cannot send BBMs or PIN anymore. It is driving me crazy.
When I send a PIN i get the message "service blocked" and a red cross. BBMs will send, I get the tick but no D or R. This is only happening with one contact. He is having problems only with me as well. We can send each other text messages etc. We are both in the UK and with o2. Previously i've had no problems with BBM.
Does anyone know what's wrong?
It's so frustratng because this contact is the reason I bought a blackberry and he bought one, so we could use bbm as he works in an area with bad reception.

Hello katie_d,
Welcome to the BlackBerry Support Community.
The following article should help regarding the issue you are experiencing with sending BBM™ and PIN messages:
A BlackBerry smartphone is unable to send and receive PIN messages and the error "Service Blocked" is shown - http://www.blackberry.com/btsc/KB19244
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Similar Messages

Firefox 4: have 4 users and its not working for one. The actual Firefox search bit doesn't load properly: very bare and search doesn't work . However, bookmarks etc seem OK

Have just upgraded to Firefox 4 today, and seems OK for 3 out of 4 users, but not for one of us. It's just that bit in the middle with the red fox logo and the search box that don't load properly - looks very bare - and can type into box but nothing happens when press 'search'

Don't know - the bit in the middle of the web page which sounds like the search container!
However, have found a work around - opening up Google and saving that as the home page.
Thanks for your reply.

Imessage not working for one contact,

i am having trouble sending messages using imessage to one contact only. the same if for him, he cant send me messages using imessage.

Hello mareekb,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
Have a nice day,
Mario

My imessage not working for one contact only

One of my contact have an iphone and we cannot send imessage to each other Why?
everyone else with imessage work

Hello mareekb,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
Have a nice day,
Mario

Classic - text ringtones work for one contact but not for others

Just got the new Blackberry classic. I'm having trouble with the ringtones for the text messages. The custom ringtone works for one contact but not for the others. I have taken the same custom ringtone that works for contact A and used it for contact B but it only works for A. B sounds the default ringtone from the default profile instead of the custom ringtone.
I have deleted all contacts and done a re-sync thinking something was corrupt. That didn't work.
None of the contacts have a link.
I have changed the notification profile and it still doesn't work.
I have deleted a contact and recreated it manually. It still doesn't work.
I finally deleted my dad's contact and from the phone app created a new contact. I set a custom ringtone for him and it worked. I of course had to recreate all his other information manually. Please tell me there is some other way to fix this than recreating manually all 147 contacts in my contact list.
I read that if the phone number has the hypen or space it won't work, but my dad's contact info that I created from the phone app has the hypen and it rings with the custom ringtone. Also contact A has no hypen in the phone number and it rings the custom ringtone. So that didn't seem to matter.
I have spent hours on Google and see that lots of people have had this problem (but not everyone) but have not yet found a solution.
Surely someone has found a fix for this issue.

Make sure that the contact has "Mobile" as the field for her number and not "iPhone".
Note that the iPad cannot send SMS messages.

Imessage is not working for one person

My imessage is not working for one person.
Its been like this for about 2 days
I have an iphone 5
imessage is on
both phones reset network settings,deleted and remade contact, etc.

Does the other person have iMessage on, too? Is the specific phone number/address you are trying to reach them at show up for them in Settings > Messages > Send & Receive?

Incoming Email not working for one web app, but IS working for others in same farm.

I have enabled incoming email in a large multi-web application farm running SharePoint 2013 SP1 and the Feb 2015/March 2015 CUs that were pushed down in Windows Updates. It works just fine for two web applications, but it will not work for one particular
web application. I see the email land in the /drop folder. If I remove the email address from the library in http://nonworkingapp web
application and use it on a library in a http://working web application, then the email is processed successfully. Conversely,
if I take an address from a library in http://working and move it to a library inhttp://nonworkingapp it
does not work. I've tried multiple site collections on http://nonworkingapp. This rules out any SMTP issues, etc. and means
the issue is bound to this web application. Permissions are the same between the "non-working" and "working" locations: domain users are members on the site, and the library inherits permissions from the site. The App Pool and Timer
Service accounts have rights to the folder and to the library.
The error in the ULS log is the typical error processing message, but it gives no additional information even though I have enabled Verbose logging.
The Incoming E-Mail service has completed a batch. The elapsed time was 00:00: 00.0156294. The service processed 2 message(s) in total. Errors occurred processing 2 message(s): Message ID: Message
ID:
Typically, you see "alias not found" or some permissions or quota issue here, but this issue is NOT the same as those. In this case NO additional information is provided in ULS.
Edit: running stsadm.exe -o refreshdms -url http://one/failing/site fixed some similar issues where "Unknown alias" was
reported even though the list did have an alias (see here:http://blogs.technet.com/b/vinitt/archive/2009/07/15/e-mail-enabled-list-alias-information-is-not-synchronized-between-configuration-database-and-content-database.aspx).
This did not fix the issue for the case mentioned above.
What could possibly be the issue preventing incoming email from working on this one web application?

Thanks for your reply. Incoming E-Mail was running on all 3 WFE, however I do not think this was the cause. As noted, _other_ emails send to http://workingapp are working just fine. I can send two emails - one to a library on http://workingapp
and another on http://notworkingapp. The email to http://notworkingapp will sit in the drop folder, while the one to http://workingapp will be processed correctly. In addition, the ULS log on WFE1 indicates an attempt to process the file fails.
So clearly, the timer job on WFE1 is running and attempting to process the file. For kicks, I disabled the service on WFE2 and WFE3, but with no change in the behavior.
WRT to #1, I have done this already (as noted in the original post). I can remove an alias from http://workingapp and place it on http://nonworkingapp and it is not processed. If I return it to http://workingapp it is processed. In other
words, I go into Library Settings -> Incoming Email for a working library, and copy the alias, then disable incoming email for that library. I then go to Library Settings -> Incoming Email for a non-working library, enable incoming email, and paste
the alias. Once done, emails sent to the alias are not processed. I then do the reverse, and it works again.
On #2, I have already tried multiple libraries on http://nonworkingapp (also as noted in the original post).
In my environment, incoming email does not work for any library on http://nonworkingapp, but does work for any library on http://workingapp. Troubleshooting listed above has ruled out any problem with basic mail server configuration or library settings
- the problem is bound to http://nonworkingapp
I'm not sure what you mean by "steps to reproduce the issue". If I knew that, I would probably be able to solve the issue. The best I could come up with to describe the situation would be:
Set up SP 2010 in a three-node configuration with multiple web apps
Enable incoming email and confirm it works
Migrate to a SP2013 SP1 farm in a three node configuration.
Enable a new email alias for a library
Observe that it doesn't work for one web application.
Obviously, it's pretty unlikely that attempting that in a lab would actually have the same result.

Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

Hi,
I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
Windows 7 updates recently installed ???
By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
When the other user logs on, the touchpad works for a few seconds, then a displays a black square with a red diagonal line through it, then the touchpad won't respond. Trying to use the keypad to navigate to system diagnosics or anything to find further info is useless....

Hey eagle_no11,
Thank you for joining the HP Support Community!
I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
What I would like to start off with, is to restore the original Synaptics drivers onto the profile that is not working correctly. I have included the document Using Recovery Manager to Restore Software and Drivers (Windows 7).
Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
Please let me know how these steps do work out for you.
Have a great day!
I worked on behalf of HP

What's This Help not working for one entry in each header file

I have a large RoboHelp project that I have imported into Version 8 from a previous version. Prior to the import into Version 8, all of the What's This Help in the project was working perfectly; now, post-import, I have a problem.
Firstly, some background information.
My project contains a large number of individual header (.H) files, one for each dialog within the software. These header files, which have been generated and provided by our developers, contain one entry for each field on the dialog to which the header file relates. The header files are all contained within a \HTML Topics\Fields\ folder (going from the root of my Help project).
Each header file has a corresponding text (.TXT) file. These text files contain entries that correspond to the entries in the relevant header file. The text files are also contained within the \HTML Topics\Fields\ folder.
Below is an example of the contents of a header file:
#define IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST          16811
#define IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE         16812
#define IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE      16813
Below is the contents of the corresponding text file:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply to the second level, and so on.
.topic IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE
Click this button to delete the selected row of hierarchical appearance settings from the grid.
The What's This Help that was part of the original project still works perfectly. However, after upgrading the project to RoboHelp Version 8, I have had to update the project to reflect changes to the software. As part of this work, I have imported some new header files and updated some existing ones - and edited the corresponding text files accordingly.
The What's This Help that is covered by the header files that I have imported since the upgrade to RoboHelp Version 8 does not work correctly; in each case, the What's This Help does not work for whichever field appears at the top of the appropriate text file. The position of the entry in the corresponding header file does not make a difference.
If I manually edit a text file to move a different entry to the top then recompile the Help project, the What's This Help does not work for the field that now appears at the top of the text file - and the What's This Help for the field that used to appear at the top of the text file now works.
I've tried everything I can think of to fix this, but nothing has worked. It seems as if there is a problem in the way RoboHelp is compiling the header and text files.
If I use Microsoft HTML Help Workshop to decompile the CHM file, then view the contents of the resulting, decompiled text files, the affected files appear as follows:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic 16811
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply
to the second level, and so on.
.topic 16813
Click this button to delete the selected row of hierarchical appearance settings from the grid.
Note how the entry at the top - which relates to the What's This Help that doesn't work - appears differently to the other entries which do work. The name of the ID appears after ".topic" rather than the appropriate ID number.
Any help that anyone can provide me with would be very much appreciated.
Thank you,
Mark

Its working now. We just kept trying to reinstall the tools and restarting indesign. On the 4th time the buttons started working. I can't explain why it finally worked, just that it is working now.

2 of 4 speakers and Subwoofer not working for Altec Lansing Lucasfilms THX Surround (circa 2003)

I am attempting to connect my Altec Lansing Lucasfilm THX 5.1 sound system to my HP ENVY All-in-one. I think the original audio card for the sound system came on a Dell with Soundblaster.
I have connected the green audio to the jack in the back which only gets 2 of the 4 speakers working (even after configuring the speakers). The subwoofer is connected to the sub jack in the back panel as well and is not working at all. I realize that I am trying to have an ancient sound system work with my fancy new HP Envy. Am I asking too much?? I thought maybe a driver update might be needed. But in theory, if those jacks are available in the back it should work (she says optimistically).
Any suggestions or advice would be appreciated.

Not a problem. Thank you for the additional information.
It sounds like you have the speakers connected correctly. If there is only one connector for all of the speakers, it may be that you will only be able to use two of them. However, I am not certain why the subwoofer isn't working. Is it selected in the Control Panel / Sound? I realize that you said the speakers are configured in the Control Panel, but is the subwoofer separate?
I have an old (2001) Polk Audio set of speakers. I have only been able to get two of them and the subwoofer to work with my new HP computer. It sounds fine without the other two speakers.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

IMessage not working for one iphone contact?

For one particular contact, I am unable to send messages through iMessage and they instead send as texts. Both of us have iPhones and have checked the settings. I reset my iMessage, and also restarted my phone but the messages continue to send as texts. Is there any way to fix this?

I had this problem, I fixed it by editing the mobile number in contacts. Just deleted the last digit and typed it back in. I thought the contact had iMessage turned off, and her go through settings but it was set correctly. It seems the early iOS 7 iMessage issues caused this issue in later version of iOS 7.1.x
I had two contacts I had to do this to.

BBM and Internet not working

I've had my blackberry for almost 2 years now and my bbm and internet suddenly started not working 2 nights ago, ive tried resteting my phone and it still doesnt work, when I try to send a message or someone tries to send me one, it just comes up with a cross and I can't connect to the internet. What do I do?!
Solved!
Go to Solution.

Hello _vics
Try registering your device to the network to see if any registration message comes to your message box. KB00510 How to register a BlackBerry smartphone with the wireless network. If any message comes let us know.
As you are not connected I doubt it will work , I think you should contact Orange to know about the issue as you are unable to access even internet.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HElP!! BBM and Internet NOT working :(:(

I recently upgraded my bbm about 3 days ago and ever since i rebooted my blackberry my bbm messages aren't sending they just come up with a red X! my bbm is also messed up it looks as if it has some glitches! I rebooted my blackberry took the battery out put it back in deleted and reinstalled bbm and every time i went back to reinstall it again the same thing happens! also my internet isnt working so im wondering if the bbm upgrade has something to do with that too? I've asked my friends who have blackberrys if this happend to them but the majority of them said their blackberrys were fine! Im just wondering if its my own devices problem or maybe blackberry itself?

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My phone will send and receive iMessages except for one contact

hello?

Hello Danielx566,
It sounds like your phone is not charging at all and is now unable to turn on because of it. I recomend these troubleshooting steps in the following article named:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Value help does not work for ONE person only !

Hi,
we have a strange problem. In the Web IC, we are using a standard value help for the country field for a Business Partner. This works fine for everyone (ie, it picks up the country and slots it into the field) except one person. For her, it never returns any value into the country field. We are guessing that it's not Web IC related but is something in her browser settings etc...but haven't been able to pin it down. Can anyone offer any advice on this ?
thanks for looking.
Malcolm.

Hello Malcolm,
If this error occurs for one user only it's definitely related to the clients PC.
Did you already delete all temporary files and the cookies on that PC? Usually this does the trick!
If this does not solve the problem, try to let that particular user login on another PC where the problem does not occur. (If the error does occur on another PC too it's probably profile/authorization related)
Hope this helps!
Regards,
Joost

BBM and PIN not working for one contact!

Similar Messages

Maybe you are looking for