BBM and SMS texting problems

Have a Tour that doesn't play personalized ringtones for ppl for there sms txt, it started happining after updating to the new 5.0 software. Also ppl that i have as a bbm contact who txt me i'm having there txt go into my bbm message list as a second chat instead of keeping them seperate, its only happened to about 5 ppl in my bbm contacts out of 20 and is happeing with multiple carriers and different models of blackberry.
I've talked to verizon tech support many times and even BB tech support with no luck, I've down graded to the 4.7 version and everything worked but i'm not gonna pay this much for a plan and a phone thats not working the way it should.
I've tried changing all the settings many different ways and the only success i've had with the 5.0 was before i restored my contact list in bbm on the phone, it worked perfectly........So I manually added each pin in testing as i went and still are left with 5 that don't work.
What else can i do????

I DO NOT enjoy texting on my Blackberry. I really found it difficult after I upgraded, with the new threaded texting so I downgraded back to the original OS that my Blackberry Tour came with. I wish RIM could really step up their game and create an upgrade for my pphone that works correctly and is actually worth upgrading to......"Come on RIM your really losing ground here, all of us Blackberry owners expected so much more from you"  

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    Please, I really need help on my phone.I was using a blackberry 8220 and was always encountering problems when i send sms text messages,the is always a clock display in red.may not be able to send messages not until i switch off the phone,remove the battery for a few minutes and replace before i will be able to send sms texts.i just got a blackberry bold and am encountering the same problem.Every other moring,i need to switch the phone off,remove the batteries and leave for a few minutes,then replace before i can send sms texts.Is this problem peculiar to my phone or a setting on my phone or do i need to format my phone and restore to factory defaults?I seriously need help on this.Would appreciate a detailed help.
    Thanks in anticipation that i get a response soon

    Welcme to the cmmunity supprt frums
    Hello, try this link and go down to "solution" and see if it helps any. 
    Help with sending SMS
    Nurse-Berry
    Follow NurseBerry08 on Twitter

  • Curve 8530 SMS Text Problems

    My Curve 8530 will receive and send SMS texts ok for a while.  Then, for no reason, I cannot click on an sms and open it.  It will not show the previous texts.  I cannot open the txt to make a reply.  I took this to Verizon, he checked it and said there was definitely a problem, of course didn't have another phone, so ordered me one.  A few days later I got a new (or probably refurbished) 8530.  It's doing the same thing.  So this is either a defect in the phone line or in the software for SMS text messages.  I am very disappointed with Blackberry.  I have had several of their phones, try to keep up with the newest technology even though it always costs me hundredes of dollars for the phones.  I think this will be my last.  If I cannot get this problem resoloved, I am switching to AT&T.

    I got two of these phones and they both are doing it. I do a significant amount of work related texting on my main line 8530... I have to pull the battery anywhere from 5 to 10 times per day. I have contacted Verizon and I'm sending these 8530s back and replacing them with what I had before; the MUCH better, more professional and stable 8330.
    I used my 8330 non-stop for 3 years. Never once had a problem with the trackball (Verizon told me the 8530 fixed the trackball problem---???)... Additionally, in the 3 years of using my 8330 non-stop, I may have had to pull the battery twice, from a lock up. Both times it was when I was actively using Internet, teathered to my laptop and an incoming call came. When I'd answer it, the call would work and when I'd hang up, the phone would crash...
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  • Receive iMessage and SMS text in one window

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    I'm sorry, Apple will not read this. They do not participate in the forum. If you would like to provide them with feedback about this, you can do that HERE. Then click on the appropriate link. While switching between iMessage and SMS in a single conversation is possible, remember as I said, you are conducting two separate conversations, because they are coming from two separate devices, that are actually crossing platforms.

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    Hello hrenshaw0128,
    Texting is one of the most common forms of communications in today’s society. I can certainly see the value in having text messages working at all times! Hopefully, you will reconsider canceling your parents' service as we can partner together and resolve your messaging issues. I have a few questions to ask you in order to get clarification on the issue. What software version do you have on your Droid Incredible? Are you getting any error message(s) when trying to send or receive a text? What city and state are you located in? Below are a few troubleshooting steps for you to try on the device.
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    Remove any unused apps from the device to free up device memory.
    Delete your signature on your device if you have one.
    Remove any 3rd party messaging apps.
    Erase long threaded text messages from the text inbox.
    Perform a factory reset on the device. (See link below)
    http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=30946
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    Thank you...
    ArnettH_VZW
    Follow us on Twitter @vzwsupport

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    There's no dignity in begging for kudos. Do it for the karma.

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    Sorry for not being overly clear, but I can't get my head round this.
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    Free pass: http://lynda.com/freepass/amconcepcion
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