BBM - cannot send picture files to a contact

Hi,
I have a BB Torch 9800. When I try to send pictures to a particular contact it says that my contact was 'unable to save the file'
I am able to send other files (ie music) and they are able to send pictures and music to me and can recieve pictures from their other contacts. Also I am able to send pictures to my other contacts.
The only thing that is different is that they are in the US and I am in the UK.
Any help would be much appreciated.....Its very frustrating!
Thanks!

1. Messages on the iPad can only send messages to other iDevices and Mac Computers running Mountain Lion.
2. They must also be registered with iMessage
Note: Must meet the above criteria?

Similar Messages

  • BBm : cannot send pictures anymore

    My last upgrade I couldn't send pics thru bbm unless I just took them...if they were in file...forget it! NOW...I can't receive any...the person sending them gets message that I can't save file or some bs!!! I have frigged with this now trying to downgrade to a previous version...and trying to make this one work for 5 hrs!!! I'M FED UP! ...I love bbm...the only reason I've stayed with BB...and now RIM has messed up and won't even admit it and post a link for people to downgrade....I say IPHONE is looking GREAT!
    [Subject Title edited to reflect new topic.]

    Nuts...I just noticed this is duplicated:
    http://supportforums.blackberry.com/t5/BlackBerry-Torch/Blackberry-9860-OS-7-1-Bundle-1149-Phone-now...
    Please choose one and only one thread to work in...and let the other die out.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I need help, I have an iphone 4s and I cannot send pictures to other people who does not have iphone, I need help, I have an iphone 4s and I cannot send pictures to other people who does not have iphone

    I do not why I cannot send pictures by MMS or SMS
    to other people and I have activated those functions already.

    Contact your carrier & make sure that MMS is properly provisioned on your account. MMS is a carrier feature, not a phone feature.

  • * Cannot send picture messages

    Hi,
    I've recently gotten an iphone 4, and have started service with net10.
    I've activated the data and can send/recieve text messages, but cannot send picture messages.
    I already called the net10 hotline, and they told me to contact you the manufacturer for assistance.
    Please let me know what I must do.
    Thanks!
    Ty

    Hi,
    Yes, I am sure, but it is still not working.
    I have purchased the net10 unlimited plan, which includes:
    Unlimited talk, text/picture messaging, web/email and calls to 411 automatically every month 
    Adds 30 Days of Service every month
    Only $45/month
    Thank you,

  • I download the new version 6.0 to my 3gs and i cannot send picture messages

    i download the new version 6.0 to my 3gs and i cannot send picture messages

    Hi Friend,
    Try to charge your device during the download.
    Help it will be helpful

  • I cannot send pictures with text messages...can anyone help?

    I cannot send pictures with text messages...can anyone help?

        Hello Drussell52
    I would love to assist you! Let's get those pictures flowing. Are you seeing an error message? Can you use the Browser on the Z10? What zip are you in?
    I look forward to your reply.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • Cannot send a file to mobile phone ????

    I have connected to my phone and browse the device.
    I can get the the files from my phone but cannot send any file to it
    What is the problems???? How can i fix it?
    My phone is W350i
    My mac is 10.4.11
    Thanks you
    Message was edited by: SM0715

    Hi,
    I am sorry to tell you that there is no such functionality. But of course, you could send URLs to the document locations via smartSync.
    Cheers, Stefan

  • "Cannot send this file" for conversion/download for Word editing

    Cannot send this file is response for conversion/download for Word editing

    As you speak to "sending" a file you'd be using  one of Adobe's online subscription services.
    The "umbrella" user forum for this is at:
    https://forums.adobe.com/community/acrobatdotcom 
    Of course a paid subscription is required.
    Note that accessing the online service of interest through Adobe Reader can be bumpy sometimes.
    Best is to just go to online and have your browser take you to the service.
    A starting point:
    https://www.acrobat.com/en_us.html   
    Select your service and then sign in.
    Be well...

  • Please answer! Why I cannot send picture on whatsapp ? Just my provider?

    Please answer! Why I cannot send picture on whatsapp ? Just my provider ?

    Try asking whatsapp support. That is not an Apple product.

  • Cannot send pictures using Iphone5

    I cannot send pictures using Iphone 5.
    I have done the following to resolve:
    1. I have the MMS setting on and the SMS setting off.
    2. MMS is turned on.
    3. Network settings are resetted.
    What Else do I need to do?

    simple workarounds:
    use imessage, email, dropbox/skydrive/google drive and share links to pics,
    upload on facebook, picasa, flickr, etc.

  • Cannot send pictures

    i have iphone 4s all of a sudden i cannot send pictures in imessage. the imessage txts go through. any suggestions???

        Hello adam1256,
    The iPhone 4S is a device that doesn’t need an introduction! With its dual core A5 chip, all new 8MP camera, and global capabilities, this is easily the BEST iPhone EVER!!! May I ask are you getting any error messages on your phone when trying to send or receive pictures?  Below is a link to assist in troubleshooting this service.
    http://support.apple.com/kb/TS2755
    If you are still having issues with picture messaging after you have completed the steps in the link then we may have to perform a restore on your device using a computer and iTunes. If you need assistance with the restore then please reply as I am eager to help!
    Thank you…
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • Please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

    please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

    Hi kevinv1987,
    It doesn't sound like the PDF was password protected (or Adobe Reader would prompt you for a password). Instead, it sounds like that file may be marked locked by your operating system. Are you on Mac OS or Windows? In either case, here are instructions for removing the lock icon from the file:
    Remove the Lock Icon from a Folder in Windows 7 (check Microsoft's website if you have a different version of Windows)
    On Mac OS, select the file in the Finder, and choose File > Get Info. Then, just deselect the Lock checkbox.
    Please let us know how it goes.
    Best,
    Sara

  • IMessage Problem: cannot send iMessage to a specific contact!

    So here is the problem:
    It's about 24 hours I cannot send iMessage to a specific contact only! Both of us have access to the internet and both of us can send iMessages to other contacts.
    We have tried rebooting the phone, and turning iMessage on and off.
    If it matters, we both live in Sweden and use different MNOs but still we are both on Wifi and cannot send and receive iMessages.
    Could anyone give me and idea of what to do?!
    Oh..and Apple...your iMessage is reaaaaaaally bougus.. do something about this pile of crap.

    I had this problem with my sister living in Austria and I am in the States and at first I wondered if it was some international problem.
    Are you sure you both have your apple ID's programmed into your contacts? For some reason it wasn't registering my sister's phone number as an iPhone but when I added her apple ID e-mail, it sends fine. I just have to iMessage her to THAT particular e-mail. That's the only way I was able to sort this same problem. iMessaging her to that e-mail works just fine.
    I've iMessaged people in the states before just using their phone number only and not having their apple ID e-mail but with messaging to my sister in Austria, I have to use her e-mail. Wondering if anyone else has this issue with international iMessaging? I've iMessaged someone in Australia before with just their phone number and it worked fine so maybe it's completely random? I don't know. But definitely check and see if you have their apple ID in there in their contact information and try to iMessage them on that. See if it works! It did for me.

  • Cannot send pictures messages, have to keep retrying

    Cannot send picture messages, have to retry several times before it will send.

    Thanks for sharing.  Is there a question in here somewhere?

  • TS3899 Cannot reply mail -- cannot  Send pictures to e-mail

    Hello, Cannot reply to my e-mails and cannot send pictures to e-mail?

    It's not an SMS, but if you select Multimedia Message rather than text message when you are creating a new text to send to an email address, it will send---at least it works that way on my phone.  Good luck!

Maybe you are looking for

  • HT1151 i have a new apple external dvd drive, and i can't get it to work with my iMac?

    I have a new apple dvd drive, I was told it will work with my imac,  but when i plug it in ...nothing... iv been for update... still nothing. How can i get it to work???

  • Install with a copy of existing database

    I am wondering if anybody had tried this: suppose you have a LiveCycle ES 8.0 running, all's well; let's call this system "A". now, you need to bring up another LC ES system on a separate server machine. let's call this system "B". But, since there a

  • HP Photosmart E337 - Camera is not recognized by Windows 7 Pro x64

    I'm trying to connect an HP Photosmart E337 to my computer (HP Pro 3120MT with Windows 7 x64). I get an popup "New hardware detected" but the installation of the driver fails. When I try to update the drivers in device manager I get this error messag

  • Barcoded Forms

    As said earlier, I am using Adobe Acrobat X Pro. From the article i read recently, it says that if you want to integrate Barcoded Forms with the current plaform, what will be needed here is 1. Authoring Module/Plug-in;  Question:Where can I puchase t

  • New replacement battery worse than old one

    My Ibook 12" and battery were on the recall list. I didn't notice to much in the way of heat or bad battery life before the recall, but I thought this was a good chance to get a new battery. Well the new one came and it is way worse than the old one.