BBM Chat History stopped saving for a particular contact - Help!!!

Somebody please help me, for some reason the chat history for ONE contact ONLY has stopped saving the chat history since 26th March 2012 but I have done nothing??? If I search a word in a chat since then, it comes up but says 26th March but it wasnt it was yesterday? Any ideas anyone?
Thanks

Hey Lettybetty68,
Welcome to the BlackBerry® Support Community Forums.
To resolve this issue with your BlackBerry® Messenger chat history for this contact, try deleting the contact and then re-add the contact and test with new messages.
I hope this helps.
Thanks.
-HB
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BBM Chat History Gone

Hi,
I have recently bought a Blackberry Curve and have been using bbm on it, but I have noticed that some of my chat history goes away as I use it more, and I don't know how to view it. My chat history is saved on the media card, but I can't view it on the phone. Are the earlier messages gone forever? Some were very important and I cannot find them. Please reply soon.

Hey bflogan,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
BBM™ chat history is saved on the media card and not the backup IPD file. In BBM press the Menu>Options and scroll down to Save Chat History and choose media card.
Let me know if you have any more questions.
Cheers.
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Recover bbm chat history

hi
i m using Blackberry Curve 9380.
i wish to recover my complete bbm chat history which i accidentally deleted while trying to delete a particular contact history.
let me tell you what exactly happened.
1) opened a particular contact chat window
2) pressed BB Menu and scrolled up to press"view chat history"
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so i accidentally selected "delete complete history" which erased my entire saved chat history with all contacts.
i wish to recover and view all of them in original format, what i mean by saying original is, after recovery i wish to view them all in bbm just as we normally view chats in bbm as i also want to capture some screenshots of particular chats which are very important in nature, as they happen to be associated with my business clients.
although i have chats saved in media card in .csv formal which is viewable in excel, but i dont wish to view them in excel format. i wish to view them in bbm.
is there a way how i can do that. is there a way to view chats in bbm that are saved as excel files. Please help as it is very important. advice me on any particular application or software available to view bbm chats as we see them bbm.
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Hey rajkumar_bharti,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you deleted the history it can not be restored in BBM. The saved chats you do have can be viewed in CSV format but it will not be viewable in BBM.
My apologies, let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Protect bbm chat history from being deleted

Hi Guys
I'm still new here, plz help me, is it possible for me to stop the bbm chat history on a Blackberry from being deleted? Maybe set a password before deletion will take place?
Plz help

Hi Catman78,
There is no such option of setting password for deletion. You can check the below KB article for checking memory leak -
KB02843 What is the Low Memory Manager feature on the BlackBerry smartphone
Alternatively you can save chat history in your media card. Check the below KB article -
KB18406 BlackBerry Messenger conversations are lost following an application load process of a BlackBerry smartphone
tanzim
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Please help bbm chat history

Hi,
I'm new to this forum and I'm hoping you can help me. I have been having a conversation with one of my messenger contacts and wanted to check something that was mentioned earlier in the day but was unable to do so. I have history turned on and set to save to my device. I checked the chat history and one part of my conversation seems to be missing whilst the rest is there...this is only the case for this contact as I have full histories for all other contacts. Please can somebody help me with this!
Thanks in advance....
K.

With regard to saving BBM chat history on the Z10:
1. Can saved BBM chat history be searched (other than by manually scrolling through vast amounts of text)?
2. Can saved BBM chat history be transferred, let's say, as a text file, for archiving and searching by some other means / on some other platform?
2.a. I understand that one can "email a BBM chat", but only a handful of the latest lines of a chat are incorporated into an email - not useful if one is looking to copy older excerpts?
2.b. Where is BBM chat history saved? Device? SD card? Is there a directory path that we can follow to access the history?
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Thanks for any insight.

Bbm chat history help

I was wondering if its possible to save the bbm chat history on the Z10. If so can anyone tell me how to. Also is it possible to view the history on the device

With regard to saving BBM chat history on the Z10:
1. Can saved BBM chat history be searched (other than by manually scrolling through vast amounts of text)?
2. Can saved BBM chat history be transferred, let's say, as a text file, for archiving and searching by some other means / on some other platform?
2.a. I understand that one can "email a BBM chat", but only a handful of the latest lines of a chat are incorporated into an email - not useful if one is looking to copy older excerpts?
2.b. Where is BBM chat history saved? Device? SD card? Is there a directory path that we can follow to access the history?
3. What is the purpose of saving all of this history if it cannot be efficiently accessed / searched / archived / used?
Thanks for any insight.

How to save bbm chat history & sms to PC

Hi there,
How do you save your bbm chat history and sms's to PC? Any help would be much appreciated. Thanks!

jhayden wrote:
Is there a way to set it up so that a copy of every BBM message I send and receive gets sent to my PC or email or somewhere online so I can access them? I do not want to have to hook up my phone to my laptop to do this, however. Anyway of real-time wirelessly synching my BBM to my laptop.
No, not wirelessly without backing up to the PC.
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Download it here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Once you backup, you can export the backup file to a CSV database using free PC software MagicBerry by Menastep.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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How do I delete my chat history in Skype for windows 8?

How do I delete my chat history in Skype for windows 8?

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Found a solution in another forum!!
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IMessage chat history being saved

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Cheers!

Hi,
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However iMessages also has chat.db set of database items and these work as you say:-
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BBM Chat History stopped saving for a particular contact - Help!!!

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