BBM chat is acting WEIRD and it is VERY FRUSTRATING

hello there,
it seems that for some reason with a specific person that i talk to, whenever i open up a chat with them it goes to the very top of the chat (and seems to not go to the very beginning of our chat history might i add).
this has made it very frustrating and difficult to have a conversation with my friend and girlfriend. i literally have to always get out of the chat, click back in, get out of the chat, click back in....just to see what they or i wrote
is this a bug? is there a fix? it seems to be happening with those that i am talking with a lot and have a huge history with.
please advise asap as my whole social experience right now is driving me up the wall and making communicating with my loved ones increasingly difficult
thank you

Hey raysai,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 are you currently using? This can be found by going to Settings>About. Also if you end the BBM chat and start a fresh chat with the contact, does the issue come back? Do you find this is happening with a days worth of history or a weeks worth of history?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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BBM chat is acting WEIRD and it is VERY FRUSTRATING

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