BBM contact search not working with specific letter

HI guys,
I have a very strange problem with my Q10 BBM.
I sorted my contacts into group/list.
1. Problem: if I start to scroll from the beginning the BBM shut down when I arrive at the letter "L" within one group.
2. Problem: if I want to see all contact and than I put the letter "M, L, I or H" to find fast the contact I need the BBM shut down again,
I have done a software update and changed the devise as well but as well on my 2nd devise the same problem appears.
Anybody has an idea what it could be?
Regards
Slava

Hi Slava,
What version of software do you currently have installed on your BlackBerry Q10? Also, can I confirm your wireless provider is T-Mobile Australia?
Thanks.
-CptS
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