BBM contacts lost after updating software, even though everything else was saved

hi recently updated my phone and did choose to back it up. everything was backed up except my bbm contact list, anyway i can restore this??? pleeeeeeaaaaaaaassssssseeeee help!!

Hi shage
Welcome to the Community
Do have media card installed in your device, Please try this Open BBM - Press the Menu key - Options - Scroll down to Backup Managment - Then Click Restore .If you have any previous Backup you will get your contacts back.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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All contacts lost after updating software, incl. icloud

After having updated software on my iPhone in Settings I have lost all my contacts in my iPhone.
I got iCloud installed as part of the updte and after that I have no access.
When I log into iCloud there are no contacts either.
What to do?

Hi shage
Welcome to the Community
Do have media card installed in your device, Please try this Open BBM - Press the Menu key - Options - Scroll down to Backup Managment - Then Click Restore .If you have any previous Backup you will get your contacts back.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Contacts lost after updating my 4s to ios6-how can I retrieve them?

Contact were lost after updating-this didn't occur on another 4s we have-is there an easy way to retrieve them?

What were you syncing them to? Are they still there?

HT1222 My iPhone 5 keeps saying I don't have enough storage to update software even though I just purchased 15GB of storage. Can anybody please explain this to me? I'm really not tech savvy AT ALL so I don't have a clue what to do :(

My iPhone keeps telling me I don't have enough space to update my software. But I just bought 15GB of storage, of which 11.7GB is free! So I don't understand. Can anybody please help me? I'm really bad with technology so I don't have a clue.

Hi Caroline,
The storage issue you are having is not related to iCloud. The error is telling you that you do not have enough room on your device itself. You need to go to Settings>General>Usage, and under the Storage section at the top, it lists all of your apps and other things taking up room on your device.
You will have to delete or reduce the size of items on this list in order to free up some room for your update.
Also, you may want to try the update by hooking up your device to iTunes on the computer you sync with. It does not require as much free memory to update via iTunes as it does OTA.
Cheers,
GB

My apple password will not work when i am trying to update software. works for everything else?

my password is inconsistantly accepted? sometimes it wont work at all.

Did you buy the Mac used?
Did you use your own Apple ID when you purchased the software you are trying to update?

TS1398 I just bought my first Ipad, and I am unable to get beyond the set-up. The Ipad will not connect to the internet, even though everything else does. When I click on settings there is no option buttons for General and then reset, or General WiFi.

All it saids is that "The Wi-Fi network you selected is not providing an internet connection. Change your settings or choose a different network, and when I select Settings, I just get the list of networks. Nothing which was listed up above in the trouble shooting appears.

Cycle power in your network router. Make sure it has its latest firmware.
If that doesn't solve it, next try resetting your iPad. Hold the on/off and power buttons together for about 10 seconds till the Apple logo appears.

HT1414 i lost my all contact no. after update the software, where can i restore it?

i had lost all my contact info after update the software.
how can i retrieve it?

You should have been syncing your contacts with your computer all along. They should be in your computer in whatever program you have chosen to sync.

I wanted to restore my iphone beacause i've forgotten the passcode but it is asking me to update my software even though my iphone is up to date. and in the end , the update is showing error.

hello. i am having hard time with my iphone 4s. actually, i did set my passcode using the tamil keyboard. my passcode was 'ka' and 'lai'. there's no such alphabet in the keyboard. in order to get "lai" we've to tap "la" and "i". so, it will transform into "lai". i did this in my settings. and when i locked the phone and tapped the word "ka', "la" and "i', this time the two alphabets are not transforming into "lai". it keep remains as two different alphabets. so, i couldn't unlock my iphone 4s. then, i decided to factory reset it via itunes. but, there's a problem again. when i tapped the restore button it is asking me to update iphone software even though it is up to date. and yet when i clicked the download button, it will start the downloading process but after sometime there will be an error in downloading. so, until now i couldn't unlock my iphone. i hope there will a reply as soon as possible.

Hi Kalaivani Krish18,
If you are having issues with your iPhone attempting to update, you may want to try the troubleshooting steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Thanks for using Apple Support Communities.
Best,
Brett L

I have not updated my iPhone 4 since the IOS 5.1 update. Can I now update it with the latest software even though I am missing other updates?

I have not updated my iPhone 4 since the IOS 5.1 update. Can I now update it with the latest software even though I am missing other updates?

When going to your software updates on your device it will provide you with the latest available update for your device.
the iPhone 4 will update to iOS 7.0.4 provided all other updates the device is asking for has been completed.
Good luck friend.

All SMS msgs & recent contacts lost after IOS 5 update. Any way to recover please?

All my SMS msgs & recent contacts lost after IOS 5 upgrade, Any way to recover please?

Hello. I have the same problem - I upgraded to iOS 5 and in the process lost my contacts and ALL my SMS. I know that we can use backups to restore the information. But the problem is that my back ups are May 2011 and the day I did the upgrade, so nothing helpful there. I don't think the system did a backup before the upgrade. I did the upgrade on october 22. And for that date i have two back ups. I restored the phone to the older backup and it restored my contacts but not my SMS. Is there ANY way I can get my SMS back????

BBM contacts restore after an OS upgrade from 7.0 to 7.1

Torch 9810, OS 7.1, SD card support with 14G free space
After an upgrade of BBM8.5, my phone could not complete booting fo several time until I flashed it but with OS7.0, this did not restore my BBM contacts; I used my computer to restore phonebook contacts and other data but BBM contacts still was not loaded.
I re-installed BB8.5, still to no avail. 3 days later I was re-prompted to sign in with my BB ID and I got all my 181 BBM contacts back. (Is this a remotely initiated action?)
After this I re-installed BB OS 7.1 and again I lost my BBM contacts. I have tried everything possible to get these BBM contacts but no way; but I am sure it is somewhere in RIM remote server.
These are my questions:
Does BB OS 7.1 supports the easy backup and restore of BBM contacts just as it does for phone contacts?
Can you make it easy for BB users to be able to restore BBM contacts as it is possible with phonebook contacts?
On the custom restore option on the BB Desktop software, what is tab to select for BBM contact restore after an upgrade/update?
Does Blackberry protect saves BBM contact details?
Is there an unshared info/law that must be respected in getting back BBM contacts, like "wait 72hrs after an upgrade before getting back your BBM contacts?????????
I do not have problem with Phonebook restore at all. That comes easy with my computer back-up but BBM contacts restore is a pain in the neck! Please help.
NB: I need to add that various suggestions seen on the site have not worked and I saw that my suffering on BBM contact restore is almost becoming an epidemic!!!

Torch 9810, OS 7.1, SD card support with 14G free space
After an upgrade of BBM8.5, my phone could not complete booting fo several time until I flashed it but with OS7.0, this did not restore my BBM contacts; I used my computer to restore phonebook contacts and other data but BBM contacts still was not loaded.
I re-installed BB8.5, still to no avail. 3 days later I was re-prompted to sign in with my BB ID and I got all my 181 BBM contacts back. (Is this a remotely initiated action?)
After this I re-installed BB OS 7.1 and again I lost my BBM contacts. I have tried everything possible to get these BBM contacts but no way; but I am sure it is somewhere in RIM remote server.
These are my questions:
Does BB OS 7.1 supports the easy backup and restore of BBM contacts just as it does for phone contacts?
Can you make it easy for BB users to be able to restore BBM contacts as it is possible with phonebook contacts?
On the custom restore option on the BB Desktop software, what is tab to select for BBM contact restore after an upgrade/update?
Does Blackberry protect saves BBM contact details?
Is there an unshared info/law that must be respected in getting back BBM contacts, like "wait 72hrs after an upgrade before getting back your BBM contacts?????????
I do not have problem with Phonebook restore at all. That comes easy with my computer back-up but BBM contacts restore is a pain in the neck! Please help.
NB: I need to add that various suggestions seen on the site have not worked and I saw that my suffering on BBM contact restore is almost becoming an epidemic!!!

Using DVD Player, the show goes back to menu after every chapter, even though I selected "Play Entire Episode".

It only does this on Reading Rainbow DVDs so far: Using DVD Player, the show goes back to menu after every chapter, even though I selected "Play Entire Episode". It does this whether the laptop is plugged in or is using battery power. How do I get it to play all?? Thanks.

Turns out it was NOT the software or the Mac. I bought a portable DVD player and this problem happens with it, too.

HT201210 how to activate iphone 4 after updating software to IOS 6?

how to activate iphone 4 after updating software to IOS 6?
please help..

Your friend did an unofficial unlock and it has now locked back to the original cell carrier. You need to call AppleCare, give them the model and serial number of the iPhone and find out which cell carrier it is locked to. Then contact that cell carrier and see what the process is to officially unlock the iPhone and if you qualify.

"Add a Printer" can't locate my printer software even though it has been downloaded to the hard drive. How can I guide it to the software?

"Add a Printer" can't locate my printer software even though it has been downloaded to the hard drive. How can I guide it to the software?

What did you download and from where? Most downloads go to your Home/User/Downloads folder unless you've specified a different location in your browser.
If you downloaded the drivers from the App Store the drivers will be installed automatically and all you need to do is go to the System/Printers & Scanners preference pane as described below.
You will have to install the drivers after downloading the installer package. Lastly go to the System/Printers & Scanners preference pane and add the printer there. It will automatically locate the drivers and set it up.

HT1766 after updating software with the device locked with passcode, the device not opening

after updating software with the device locked with passcode, the device not opening

Hello 7000q8,
Enter in your Defualt Passcode then it should unlock, If not then contact Apple.
^Connor

BBM contacts lost after updating software, even though everything else was saved

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