BBM Curv 9220 DOA requested & handover to dealer but not issuing Handset

BBM Curve 9220 DOA requested & letter of DOA handover to dealer but not issuing Handset, Let me know the procedure should follow & what is the time/days dealer has take to replace the Mobile..
This shows, BBM's poor service quality.. I am suffering from past one week & not receiving a satisfactory replies from service centers & dealers also
What should I do now... If not solve today I will definitely go to consumer forum against BBM & Anand's Mobile Arena

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you. Since no one here works for your dealer nor BlackBerry, we cannot answer your questions because we have no standing in the matter.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Exact same request works in browser but not in my app!!!

Hello all, I have an application that posts requests through an https connection to a web server. When everything goes well, the server is supposed to send me an xml file. Once my String is encoded and ready to be sent, it looks something like this:
InputSegments=%3c%3fxml+version%3d%221.0%22+encoding%3d%22UTF-8%22%3f%3e%3cCNCustTransmitToEfx+So when I send it, I receive an error from the server saying that the request is incorrect. But when I copy paste the request String to the browser, it works great!!! I tried to change requestMethod to GET, but I still get the error message from the server. So I can't figure out what is wrong here... I am posting my function hoping that somebody will be able to help me:
private static class SecuredConnectionInstantiator extends Thread
    public boolean stop = false;
    private int returnCode = -1;
    private String securedUrl = null;
    private String xmlRequest = null;
    private String outputFile = null;
    public void run()
      try
        URL objUrl = null;
        HttpsURLConnection urlc = null;
        String inputLine = null;
        StringBuffer xmlResponse = null;
        xmlResponse = new StringBuffer();
        objUrl = new URL(securedUrl);
        urlc = (HttpsURLConnection)objUrl.openConnection();
        if (urlc == null || objUrl == null)
          throw new MalformedURLException();
        urlc.setUseCaches(false);
        urlc.setDoInput(true);
        urlc.setDoOutput(true);
        urlc.setRequestProperty("Content-Type","application/x-www-form-urlencoded");
        urlc.setRequestMethod("POST");
        OutputStream out = urlc.getOutputStream();
        OutputStreamWriter writer = new OutputStreamWriter(out);
        String tmp = encode(xmlRequest);
        tmp = "InputSegments=" + tmp + "&cmdSubmit=Submit";
        System.out.println(tmp);
        writer.write(tmp);
        writer.flush();
        writer.close();
        //Si le thread n'a pas �t� intterompu, on obtient la r�ponse et on
        //l'enregistre sur disque.
        if (!stop)
          BufferedReader xmlResponseReader = new BufferedReader(new InputStreamReader(objUrl.openStream()));
          BufferedWriter xmlFileWriter = new BufferedWriter(new FileWriter(outputFile));
          while ((inputLine = xmlResponseReader.readLine()) != null)
            xmlResponse.append(inputLine + EOL);
            xmlFileWriter.write(inputLine);
            xmlFileWriter.flush();
          xmlResponseReader.close();
          xmlFileWriter.close();
          //La requ�te s'est termin�e normalement...
          returnCode = 0;
      catch (MalformedURLException e)
        //Erreur lors de l'appel...
        //returnCode = code d'erreur...
      catch (IOException e)
        //Erreur d'E/S...
        //returnCode = code d'erreur...
    }Your help will be greatly appreciated!
Alex

I solved the problem, I dont know if it's a good way to do this, but here's what I've done: Instead of opening a connection to the server and the send the request throug the stream, I open the connection and pass the request next to the server's address:
        xmlResponse = new StringBuffer();
        objUrl = new URL(securedUrl + "?InputSegments=" + URLEncoder.encode(xmlRequest, "UTF-8") + "&cmdSubmit=Submit");
        urlc = (HttpsURLConnection)objUrl.openConnection();Anyway thank you all for your help!

Approver request gets to approver but not seen in approver work inbox AC10

Hello Gurus,
I have a problem that has been frustrating me for some two days now.
I am trying to create a user request using the standard workflow in AC 10.0.
I have the manager account setup and assigned to the user i am trying to create.
The role i am assigning to the user has an approver assigned to it.
I have 2 stages defined - GRAC_MANAGER (Agent ID - GRAC_MANAGER | Aprover type - Anyone Approver) and GRAC_ROLEOWNER (Agent ID - GRAC_ROLEOWNER | Aprover type - Anyone Approver).
I don't have any notification settings defined anyway. (Do I need to define any notification anyway if I am using the default settings)
When I go to the audit log of the created request in the search request environment, it tells me that it is "pending for approval at the path GRAC_DEFAULT_PATH stage GRAC_MANAGER Approver ID: Managerapp" [where Managerapp is my Manager defined as approver].
My issue now is that when I go to the inbox of the manager, i cannot see any request pending for approval there. So where is it?
Please help me out as I am stucked.
Thanks

Hi,
The root cause of the issue are two configuration item in your SPRO workflow configuration which normally is done in your post installation operation.
1. Perform Automatic Workflow Configuration.
2. Perform task specific customization.
For debugging your workflow in MSMP kindly use below link:
"http://faq:port/sap/bc/webdynpro/sap/grfnmwmsmpmon?sap-system-login-basic_auth=X&sap-client=100&sap-language=EN"
Regards,
Prasad
Edited by: Prasad Chaudhari on Oct 21, 2011 4:44 AM

IPlanet 6.0 Request "Info" in Error, but not Access log

I am trying to get ARIBA XML messages to pass through my web server (iPlanet 6.0) back to the app tier, when I receive the following messages in the web server "errors" log:
[27/Aug/2003:15:38:28] info (11953): Loading Simple Session Manager by default. Specify MMapSessionManager in servlets.p
roperties to load persistent session manager
[27/Aug/2003:15:38:28] info (11953): SimpleSessionManager: Default values for maximum number of sessions is 1000 with a
time out value of 1800 seconds
[27/Aug/2003:15:38:28] info (11953): SimpleSessionManager: Maximum number of sessions (1000) with a time out value of (1
800) seconds
Any ideas why the request does not appear in the "access" log file? Must I configure the session manager?

Hello Folks
In the obj.conf
You need to set this one in your context
I have an example below
<Object name="test" ppath="*/test/*">
Service fn="wl_proxy" WebLogicCluster="172.17.10.100:7001,172.17.10.101:7001" KeepAliveEnabled="false" PathTrim="" ErrorPage="/Web/html/error.html"
</Object>
Trust this one helps
Cheers
Manoj

Request for WhozCalling App but not WhozCalling Social

Dear Support Team,
Could anybody please help me with a link that I can use to download and install "WhozCalling App" on my Black Berry Q10? What I need is WhozCalling App but not WhozCalling Social. Attached also is the logo sign of WhozCalling App that I want install on my BB Q10.
WhozCalling the new popular App. Is a cross-platform mobile App, which allows me to effectively monitor my incoming calls and SMS, by knowing any caller's ID even I have not saved in my contact list. http://www.whozcalling.net/styles/images/icon-app.png
Thankv you.
Umar

try to reset the Object Cache setting(super user and super reader).Becuase i am seeing Access Denied error may be due to improper configuration of Object cache.Make sure claim identifier mentioned when you run powershell(if its claim based web app)http://technet.microsoft.com/en-us/library/ff758656.aspx
2nd i would try to use Fiddler and see at which point its getting access denied
do you have any content type which you create in this site?
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Blackberrycurve 9220 location service by mobile networks

I would like to if curve 9220 shows our location in google maps via mobile networks or wifi
Solved!
Go to Solution.

Hi geevar24
Welcome to BlackBerry Support Forums
BlackBerry® Curve 9220 has no built in GPS , but google maps will show your location to an approx. 2000 to 3000 meters on Curve 9220.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 9220 - A disgusting Model....

I have seen a lot of Users of 9220 posting message with heating & hanging issue with BB9220. I would like to add to that -
I was excited to have bought the newly launched Blackberry Curve 9220, however was least bothered to encounter what was in store for me during the coming days. The nightmare started the very next day when i could feel my BB Device heating up automatically in standby and the battery draining within 3-4 hrs of full charge. If this was not enough, my 1 day old device started to hang on every other call where i couldnt pick the incoming call and had to remove the battery everytime this happened.
I thought this was a minor issue and would rectify within a day or two. But to my dismay this started increasing as time passed by.....and i was completely frustrated within 10 days of my device purchase.
I rushed to Redington Office @ Cunnigham Road and they kept my device for 1 day for issue verification. I demanded a DOA certificate so that i could get another 9220 device from the same dealer (No other choice).
Question is -"Is RIM working on a solution to this...Wasnt this model tested before release to India Market. Is RIM considering returining our hard earned money which we wasted in purchasing this disgusting model...which failed to deliver what it committed in those advertisement - "Long Battery Life", "Great User experience"....etc
If RIM is listening please answer.....

Hello,
Just to set your expectations, these forums are a user-to-user community of volunteers who attempt to help out other kind souls to the best of their abilities. It is not to be considered a user-to/from-RIM formal channel of communication. Sometimes RIM actually does participate here, but that must be considered quite rare indeed. Hopefully your message will at least be read by someone of authority, but I would not expect any formal response.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How to install computer fonts in curve 9220

Hi,
Is there a way to install computer fonts in curve 9220 without using any 3rd party apps?

No, sorry, that is not possible.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Issue with Blackberry Curve 9220

Hi,
I have a problem with the blackberry curve 9220 joy stick or laser (do not know what to call it exactly - phone terminology). I could see the laser light while switching the phone ON and then later it disappears. Due to this I'm unable to navigate the screen through the joy stick. This is becoming very difficult to make phone calls nor for any usage per say. Is there something wrong and needs an urgent attention?
+ I agree about 3 months ago the phone fell into a mug of water and after a day it worked with no problem till date.. Need your help and insights to see if I can put the phone to sleep and buy another one.....
I really love this phone and wanted some solution to make it work.
Need help
Thank you
Elvin Sam
Solved!
Go to Solution.

Hi Welcome to the Community!
elvinsam wrote:
+ I agree about 3 months ago the phone fell into a mug of water and after a day it worked with no problem till date.. Need your help and insights to see if I can put the phone to sleep and buy another one.....
Up until that point, I thought that I would have useful advice for you...but that information changed everything. There were steps to try ("the rice trick"), but they needed to be done 3 months ago...too late now. Applying power to your BB between it getting wet and doing those processes reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later (which sounds like your situation). And everything in between.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Curve 9220 not reading the memory card

Hello,
I have a Blackberry Curve 9220
v7.1.0.746 , Platform 9.50.0.80
1 week ago I was using this phone and that time i didnt have a memory card in this device. I opened wechat and it showed either to insert memory card or to disable usb mass storage in this device. I didnt have a memory card that time, so, i tried todisable the usb mass storage and I did that.
Today, I inserted a memory card in this device, it shows that "Media Card is presently not inserted in this device"
When I searched the internet I got some solutions. They showed that to enable mass storage mode and check media card support on.
I turned Media Support set to ON.
I have made sure that the media card is formatted and inserted properly.
BUT
When i pressed the option (BB Logo key) button , it didnt show the option to enable usb mass storage. It just showed these options : "Switch app" ,"Select Text" , "Save" , "Help" , "Close".
There is no option to enable usb mass storage and it is not reading the memory card
Please tell me what to do !
Thankyou

Hi Manabb04
Enable or disable USB mass storage mode
If you connect your BlackBerry smartphone to your computer using a USB cable but does not appear as a drive on your computer, you may need to activate the USB mass storage.
On the Home screen or in a folder, click the Options icon.
Click Device> Storage.
Press  > Enable USB mass storage.
If necessary, type the password for the smartphone.
Your smartphone appears as a drive on your computer.
To disable USB mass storage mode, press  > Disconnect.
BBM Channels PIN: C0007093A
Do not forget to give LIKE   Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Contact Display problem in my BB Curve 9220

Hello guys..
I recently bought a BB curve 9220. When someone call me at that time caller name not display (Caller Name already added in my contact) only caller number displayed.
In short sometimes Caller name display and sometimes not display.
Solved!
Go to Solution.

There could be any one of four solutions... Try these:
1. Make sure you set your own country code at Phone dialer Screen > Options > Smart dialing.
Set your Country Code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
* In the US, set this Country Code as "+1", and place your local area code in the proper box (this normally the default setting in a new BB).
2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".
3. You may have "Content Protection" set on your Address Book.
OS5 devices: Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.
OS6 devices: Homescreen > Options > Security > Encryption > UNcheck the box next to Encrypt.
4. Go to Options on your device > Security Options > Encryption > Include contacts set to "No"
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Curve 9220 Issue

Hi,
I am using BB curve 9220, i bought it in Aug 2012 and it is still under in warranty period. I am facing extreme fristating issue with this handset/model. Its getting automatic switched off while talking or while chatting, and this is very irritating.i visited authorized service center 6 times. But they only upgrade the version, but still its getting switched off. and i have not got any solution till now. If this is the service standard of your brad so its shame,we are using 37 BB handsets in our company.and personally i am using 3 handsets my own,
if i will not get any solution so i will be force to change the entire phones to other company's handsets in my company.
Looking for prompt response,
Regards,
Anil

Hi and Welcome to the Community!
First off...refer to this information posted at the top of every page of this site:
There will be no official answers here, as this is not a channel for any formal support.
I recommend an OS reload as a starting point...
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry curve 9220 got dead in just 4 weeks. the worst service center experience in ahmedabad, gujarat - india.

Conversation started Tuesday
6:32pm
Hem(personal info removed)
hi, my name is hem(personal info removed) from ahmedabad.
i m feeling like a fool after buying a blackberry curve 9220 white handheld from snapdeal. i received the phone in the last week of april'13 and on 31st may'13 my phone got dead. i submitted to the service centre in ahmedabad @ mithakali on 3rd june'13(WORK ORDER NO. - (personal info removed)223). i have been told that it needs to be sent to bangalore and will be back in aroung 15-20 days. still i have not received my phone. no one from blackberry is responding to me. from service centre ms. shweta told me that it will take one week - the same reply since last two weeks. mr. chintan has cooperated well on the no.((prsonal info removed)70). mr. chintan said that this service centre does not belongs to him so he has given me one more contact no. of mr. pravin - (personal info removed).
i m trying to get connect to this no. since last two days. this no. is either busy or not getting replied. i tried this no. in last two days for more than 50 times atleast. today mr. chintan has given me one more no. of mr. prashant ((personal info removed)13). he asked me for the WO no. and told me that some one will get back to me. i got a call from mithakali service centre and same reply - one more week. now mr. prashant is also not replying my phone. i m really not understanding a phone like blackberry which i hardly used for 4 weeks is lying with service centre since almost last four weeks. now in no way this phone is acceptable to me. now this long message is my last hope. i hope to recieve at least a reply as this is the longest message i have ever drafted in my life and that too for a bloody phone like blackberry. black service and black associates.
Regards,
(personal info removed)
THE TIMES OF INDIA - (personal info removed)

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have so far been unhelpful. You have no free path by which to bypass them, and should be escalating to their management levels.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Serious Malfunction with Curve 9220 since the time it has been bought

Had bought a blackberry curve 9220 in March 2013. Since the time it has been bought, there were network related issues.
In October, this phone got switched off by its own too. FInally after showng up at the service center they got this fixed.
Within a month, the trackpad started to deviate and stopped moving up and down.
Once this error was reported and shown at the service center, I was asked to pay 10000.
This is sheer malfunction and for no reason I have been asked to pay an amount which is more than the cost of the phone itself.
Can someone please reply to this and check into the issue.
Thanks & Regards,
Ratnesh
**Removed**
New Delhi, India
Edit: Phone Number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM Curv 9220 DOA requested & handover to dealer but not issuing Handset

Similar Messages

Maybe you are looking for