BBM display picture can't change :'(

Hallo I need a help :'(
I own of bb 9700 . My bbm have a problem . It can't changing display picture .
I mean I can change it but there no notif in my recent updates and my friends can't see of my display picture changing .
I had waited for 1 week . But it can't changing too and I already do anything like reboot and etc but nothing I get .
Now what I must to do ? :'(
Help me please :'(

Hello,
Try uninstalling and reinstalling BlackBerry Messenger
from www.blackberry.com/messenger in your BlackBerry Browser.
Also if you have Facebook installed remove it then reboot.
Reinstall BBM from www.blackberry.com/messenger and test again.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
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