BBM Display Pictures Not Changing

Hello, the display pictures of some of my contacts have been stuck on a picture for like two weeks now.. I've restarted the phone a couple of times & I deleted and reinstalled the bbm yet its still the same pictures but they have changed their pictures like a million times since then. Help please
Subject Title edited to reflect new topic.

The problem has been fixed. I can now change my display picture. I guess it was a temporary problem. You can try yours now, and try it with a display picture different from the one you have...
I guess the morale of the story is, if multiple people are having these kinda issues, just wait a bit; the folks at RIM will notice & get it fixed.
Deuces!

Similar Messages

  • Bbm display picture not changing

    My contacts can seem to view my display picture when I change it. They can view a picture I up loaded two weeks ago. How do I fix this. :-(
    Solved!
    Go to Solution.

    Sometimes it can just take a few days for an avatar to update for other friends of yours.
    Tell them to try this:
    Open BBM by tapping the BBM icon on the homescreen
    Navigate to contact showing up as a PIN, either via the BBM Group members list or your BBM Contacts list, and tap their name as if to open a chat conversation with them
    Tap the top bar of the chat window
    You should then see a refresh (looks like a circular icon) icon next to the BBM Video icon on the top right, tap that and the contact's name should appear and it may refresh the avatar.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Q10 bbm profile picture not changing

    My blackberry bbm display picture is stuck and not changing since 3 days! I tried every possible way i could think of and its still not working  
    please help!

    My husband finally fixed his Q10 problem by reloading BB OS. Here is the link that he used.. I hope this help http://www.wix1.com/forums/showthread.php/13275-How-to-reload-the-OS-on-a-BlackBerry-Z10-or-BlackBer... PS. The easy way didnt work for his phone.. So he used the one with Internet explorer. Good luck!

  • Bbm display picture wont change

    I've been trying 2 change my bbm dp 4 a couple of days & it won't change! I've turned the phone off, took the battery out & left it 4 a while b4 putting it back on & still no change. What do I do?!
    Thanks 4 ur help!

    Leave it alone and forget it.
    It will eventually sync to your contacts.
    Some have been successful at deleting BBM and reinstalling.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Display picture not changing

    Set and reset display preference for desktop but each time i reboot it changes to same pic - even when deleted.

    Try deleting the Desktop settings file.
    To do it, open Terminal (in /Applications/Utilities) and type:
    sudo rm ~/Library/Preferences/com.apple.desktop.plist
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  • Bbm display picture doesnt change

    Recently, I tried to change the Bbm dp in my z10, it changes for me but my friends cannot see any update.
    It's been 2 weeks my Bbm dp is stuck for my friends.
    I tried everything. Removing battery, restart, bla bla. I read somewhere I can reload the OS. But that will delete everything I don't wanna do that.
    Can anyone help please. How can i solve this? Is there a way to reinstall Bbm messenger in z10?
    Solved!
    Go to Solution.

    why did you mark his reply has solution could mislead some people here!
    Want to contract me? You can follow me on Twitter @RobGambino
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • Q10 bbm display picture frozen/not changing

    Please whats the way forward with the Q10 bbm dp not changing that several users are experiencing? Technical kindly give us an update as several complaints have already been lodged on this forum.

    I have had my Q10 for about 3 months and its been a rocky experience. After about 20-30 call log entries, it begins to mix my contacts. Now I have not been able to change my BBM display picture for over a week. And yet I find there are several threads on the Forum about users having this problem but no solution. Is BB Technical listening?

  • Bbm contact pictures not displaying

    i have a problem where i cant see my contacts' updated pictures and they can't see mine. i tried solving this by deleting and reinstalling blackberry messenger, but now i can't see even the old pics! it just shows the blackberry messenger default picture. PLEEEEASE can someone help me?

    Your question has been posted several dozen times in the past several days and answered.
    Here are just a few.
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/BBM-Display-Pic-Not-Working/m-p/59...
    http://supportforums.blackberry.com/t5/BlackBerry-Bold-9700-smartphone/Blackberry-Messenger-Cannot-S...
    http://supportforums.blackberry.com/t5/BlackBerry-Bold-9700-smartphone/blackberry-messanger/m-p/5966...
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/BBM-Display-Pic-Not-Working/m-p/59...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Bbm display picture

    Hello
    Please tell me if anyone else is having a problem that your bbm display picture is not updating....
    Solved!
    Go to Solution.

    Lisa06 wrote:
     I AM QUITE FED UP AND NEED THIS PROBLEM FIXED, WHATS THE USE HAVING A BLACKBERRY AND YOUR DISPLAY PICTURE DOESNT CHANGE!!!!!!!!!!!!!!!!!!!!!!
    Hi Lisa06
     If you are having the issue you can Contact your Carrier MTN's tech support , they can look at the issue .
    Still which version of BBM your are having on your device ? Have to try to reinstall the same , If you want to try that then from your Homescreen Go to Options > Device > Application Management > Delete BlackBerry Messenger from that list , then perform a battery pull restart by removing the Battery while your device is Powered On .After reboot from your BlackBerry Browser browse to www.blackberry.com/bbm to download BBM again. try it and see if that help in resolving your issue. 
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Q10 bbm display picture

    Hello , please I need help my q10 is not changing my bbm display picture and I tried to restart it and even swipe out the device and still the same problem it's started 4 days ago

    Apparently a good number of Q10 users are experiencing this problem. Can someone from technical pls tell us why the problem and how to resolve it. We made a big investment choosing this product and we at least deserve a way forward. Thanks.

  • Can't change bbm display picture

    Hi I have a blackberry curve 8520. For the past two weeks i haven't been able to change my display pic on my blackberry messenger.
    I have called my phone company and they told me there is nothing they can do. I have tried to take out the battery and reset the phone
    and it still does not change! I am getting really fed up with this phone now its getting ridiculous. Please help me fix this problem that has
    been going on for the past 2 weeks. Everyone on my list can change their pictures except me.

    deyennie wrote:
    hello, im in abuja, nigeria... my dp aint changing also, started messin up on the 11th nd im stuck wiv my cuzins pic as mine, pls help
    For the past week there have been many users in the Asia Pacific area such as Malaysia & Indonesia who aren't getting their BBM avatar synced across the network to their friends. Perhaps that is Africa as well.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BBM display picture does not update mine nor contacts

    Please assist. I have a BB 8520. I am running version 5.0.0.57. I am having a major issue. My bbm contact display pictures are not changing, nor are my contacts. I deleted my wife to re invite her, when request was accepted,  I ended up with a blue man.   I have reinstalled bbm and I have rebooted. I added myself to my contacts and I appear as a blue man when I actually have up a picture. I have been checking my concerns over the net and quite a few people are having the same issue. Can any one please assist.
    Thanks

    Hey BRO9220,
    Welcome to the BlackBerry Support Community Forums.
    How many BlackBerry Messenger contacts are currently on your BlackBerry?  If over 100, I would suggest lower to less than 90 and see if the avatars update.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • BBM Picture not changing

    Hey everyone, I love blackberry from bold 2-Z10 which am currently using, but for the past 2 months I have not been able to change my display picture. I have done hard start and all that but it has refused to change. Any advice O A
    Subject Title edited to reflect new topic.

    O-A wrote:
    Hey everyone, I love blackberry from bold 2-Z10 which am currently using, but for the past 2 months I have not been able to change my display picture. I have done hard start and all that but it has refused to change. Any advice O A
    Are you saying that YOU cannot change your BBM avatar picture, when you touch your picture in your BBM profile, what happens? You are not given the "replace picture" icon at the bottom of avatar preview screen?
    Or, are you saying that you CAN change your BBM picture, but your friends cannot see it? If that is the case, it could simply be server issues. One way some of us have fixed that is to go into your BBM profile and make a simple one character change to your BBM name, such as add a period "." or something to your name.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BBM display picture is blurry! Can not rotate and zoom. Update please

    Hi.. Please help me.. I just bought blackberry q10 but I really don't like how the BBM works. How to fix a blurry display picture on bbm? I'm using blackberry for a long time and I need to share and update my pictures to my family and my friends which are mostly live in another country... Please please fix it.... It can't rotate and zoom too... I tried all pictures to put on my display picture but still blur.. Even the picture I took from Q10 itself which is have 8mp but still blur too.. my friend asked me why my pictures always blur like i took pics with a bad quality camera.. It's not cool thank you before

    This seems to be an issue for some but not others and I haven't yet seen a resolution. It only happens with display pictures. If you send a picture via BBM it should work fine.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • BBM display picture can't change :'(

    Hallo I need a help :'(
    I own of bb 9700 . My bbm have a problem . It can't changing display picture .
    I mean I can change it but there no notif in my recent updates and my friends can't see of my display picture changing .
    I had waited for 1 week . But it can't changing too and I already do anything like reboot and etc but nothing I get .
    Now what I must to do ? :'(
    Help me please :'(

    Hello,
    Try uninstalling and reinstalling BlackBerry Messenger
    from www.blackberry.com/messenger in your BlackBerry Browser.
    Also if you have Facebook installed remove it then reboot.
    Reinstall BBM from www.blackberry.com/messenger and test again.
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

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