BBM error: Uncaught exception:java.lang.Null pointer exception ??

Help. Anybody know what this means and what I need to do to fix it?
It just started a few days ago and BBM will not open up.
 I have a Torch 9800 running the 6.0 Bundle 2647; V6.0.0.600, Platform 6.6.0.223

You can take a look at the event log to see if you can pinpoint what application is throwing the error and remove it. To get to the event log: Hold down the alt key and press lglg.
Another option is wipe the device, including all 3rd party apps and then try to reload the OS.
If that fails, use JL_Cmder and wipe it that way or resettofactory.
Either way always back up your phone when installing 3rd party apps.

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  • Uncaught exception: java.lang.​ArrayStore​Exception

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    guid:0xA9D098450BA333E9 time: Fri Dec 21 07:17:33 2012  severity:0 type:2 app:HomeScreen App data:HomeScreen registerAction net_rim_bb_appworld.AppWorld
    guid:0xA9D098450BA333E9 time: Fri Dec 21 07:17:33 2012  severity:0 type:2 app:HomeScreen App data:HomeScreen registerAction net_rim_bb_phone_app.Voicemail
    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:33 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:Freg   3496565495017856138   9008
    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:34 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:Freg   4245256458327981580   9008
    guid:0xDDA0BC913B6AAEEC time: Fri Dec 21 07:17:34 2012  severity:0 type:2 apphoneApp data:PHONE-ons=null
    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:34 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:ICrg   9008   4294967306
    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:34 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:ICrg   9008   4294967305
    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:34 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:ICrg   9008   4295032841
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    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:34 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:MIrg   9008   4294967306
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    guid:0x8BB565DA9AFEB62B time: Fri Dec 21 07:17:35 2012  severity:4 type:2 app:net.rim.blackberry.api.messagelist data:MIrg   9008   4295032841
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    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 25
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 24
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 23
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 22
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 21
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 20
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 19
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 18
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 17
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 16
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    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 14
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    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 12
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    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 10
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 9
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 8
    guid:0xBEF92E11214401C3 time: Fri Dec 21 07:17:37 2012  severity:0 type:2 app:UI data:NPWE RibbonLauncherApp@8c8b99e8 7
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    Hello!
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    Add one thing -- no matter how tempting, just one.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot pair Bluetooth with 2008 BMW - 'Uncaught exception: java.lang.​Classcast Exception' message

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    I have got aorund the problem by disabling address book transfer. I can now receive calls and make outgoing calls by either dialling on the blackberry itself or using the BMW idrive controller. It is better than nothing and my main use anyway is for incoming calls while driving. The whole idea of the integrated system was to be able to scroll through the address book on the steering wheel buttons and view the address book entries on the satnav screen.
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  • XI Business scenario Null pointer exception

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    Hi Konchada,
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    Ramesh P
    Message was edited by:
            Ramesh P

  • Client proxy Null pointer exception

    Folks,
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    Jaishankar

  • Hi plZ help me to fix the error to my Blackberry 9300 Uncaught exception: java.lang.​NullPointe​rException

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    I am guessing that you are not a Java developer, and it is not your application that is causing the Null Pointer Exception. 
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  • Uncaught exception: java.lang.NullPointerException error after connecting to BlackberryPlaybook

    Hi,
    I know that there are many other threads about this error but they're all to do with bbm.
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    Hi and Welcome to the Community!!
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Null Pointer Exception Error's in WebDynpro Java

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    Bye,
    Vijay Hari.

    HI
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  • Xi 3.1 SP3 giving java null pointer exception error on scheduling webi

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  • The technique to solving Uncaught exception: java.lang.Error (and probably many like it too)

    It was a blessing in disguise that the above error came about or else I wouldn't have taken the effort to find a solution. At first, I tried to delete several apps, do a hard reboot several variations but it still wouldn't go. Then I thought of downgrading the OS back to the default version so that made me give the Blackberry Desktop Manager a try. Linking handphone to notebook, it was only then I found out an updated version was available so immediately I decided to update since the jump from version 5 to 6 was worth it. After the corrupted version was wiped out being replaced by a newer one, my problem was solved!
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    poppi2000 wrote:
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    Please thank those who help you by clicking the button.
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