BBM, Facebook etc won't work with WIFI Curve 9300

Provider TBay tel/Rogers
Can't use BBM or Facebook with WIFI but some other apps work.  What can the problem be.  The phone says my router name at the top.
I also pay for the data plan.
Solved!
Go to Solution.

Hi
Start out with a fuller explanation - use the following as a guide
Please provide the following
Blackberry Model
Carrier Name
Do you have a Data Plan?
Geographical location
Operating System Version Menu > Options > About - looks like v5.0.0.681
Any error statement or code
Exact nature of problem - the more info the better
Has BB being damaged
Has it been exposed to dirt or moisture - details please.
When this started and whether it started just after an update or new App download and which App or download
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