BBM Group Chat Message Retrieval - Help Make a Mother's Day!

Hey folks,
I recently returned from a trip abroad and while away I sent to my family various messages to a little BBM Group my younger sister help set up of what I had done the previous days. For some reason that remains to be seen, the default setting on BBM Groups is keep messages for 3 days. Needless to say, there were a few messages that my mom really liked and wants to save, but she isn't technologically inclined and they have since disappeared from her phone.
Is there any way to get these messages back? Perhaps a phone restore to a few days ago or something? Or is there someone I can call at BB or my carrier (Rogers) to get them to retrieve it? Surely it's saved on a server somewhere.
My mom woke up this morning stressed beyond belief that she's lost one message I sent in particular (the one reflecting on the trip as a whole) and she would love to be able to save it.
Thanks, and to the mothers out there: have a happy mother's day!

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Group chat is not supported yet.
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Thank you for your question regarding BBM group chat history.
You need to tap on the group in BBM and select chats to see your last months worth of conversation within the group. Are you unable to see this? Does the Chats box display as blank?
-FB
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Need help to overcome my current problem with BB Messenger .... My sent messages cannot be seen by other members in all BB Group chats, but I receive all chats from members ... I can still chat with the same members on one-on-one basis (not in group chat) .... Does anybody know what goes wrong?
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Hi there,
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I hope that helps!
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If your issue is resolved, don't forget to click the Solution button on the resolution!

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Group chat is not supported yet.
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Please make sure you are using TRUCN() in your GROUP BY expression. This function will truncate the date by removing time content.
Best of luck!

BBM Group Chat Message Retrieval - Help Make a Mother's Day!

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