BBM icon missing

Help! I tried upgrading to bbm 6.2 using app world. However after upgrade, the phone rebooted and I cleared event log using ALT+LGLG. I could not find the bbm icon. I can see its installed via Options>Applications, but I can't find the icon. I have checked all folders and made sure that its not hidden. To no avail. Pls any solutions that would not make me loose my bbm contacts!

on any screen, press the BlackBerry Menu key for about two seconds.
You should see a ribbon bar with various icons of the active applications,.. the phone, browser, and BBM as well.
Do you see it there?
For the lost icon:
1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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    Go to Solution.

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    1. If any post helps you please click the below the post(s) that helped you.
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    Pls reinstall BBM through Application World

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    Hello jmawalla,
    Welcome to the BlackBerry Support Community.
    Thank you for your question regarding your missing BBM icon.
    The following article will assist you regarding your missing BBM icon: http://bbry.lv/UzPueo
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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

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  • [Solved] Gnome 3 Shell - Icons Missing After Update

    After my last update session, some icons went missing in Gnome. Even more unsettling, only some are missing. From what I can tell, my application icons haven't gone anywhere, but things such as minimize, restore, close, etc. are 404. Here's a photo to explain: https://vps.nullh.net/uploads/gnome-icon-issue.png I also noticed nvidia is included in the last update. I searched the forums, but all of the other problems seemed to be different problems (e.g. application icons were all bunched up/missing, desktop icons "missing", etc.) I feel like I should probably have more icons in the folders, too, but I haven't looked in there before the problem to be sure. Also, Alt+F2 "r" doesn't make a difference, the shell reloads but the icons are still AWOL. If anyone has any ideas, I am all ears.
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    (gnome-shell:4695): St-WARNING **: Failed to load /usr/share/gnome-shell/theme/running-indicator.svg: Unrecognized image file format
    (gnome-shell:4695): St-WARNING **: Failed to load /usr/share/gnome-shell/theme/panel-button-border.svg: Unrecognized image file format
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