Bbm invite won't work

I have a torch 9800 and my wife just bought a used curve 8330. It will not let us join up. both phones say "waiting for authorization"
Solved!
Go to Solution.

I have a torch and bbm, whatsapp, twitter etc won't work at all, its never done this before! It ran out so I topped up and opt back in, it took the credit, this was monday night, I rang vodafone and they said it was on blackberry's end and would take 24 hours, now its been nearly 48 its out of order this, its cost me a fortune phoning round to try and fix it!! I've took the battery out and changed the network and gone back on to mine, please can someone help

Similar Messages

BBM chat won't work

Hi all,
Since I upgraded my BBM, when I try to send a BBM message, I get the unfriendly red x. I have gone through most of the post on this wall yet nothing. My edge is Capitalised (EDGE) all other applications work just fine, whatsapp, email, Appworld but BBM. I have even deleted and reinstalled it still nothing. Plllllllllllllllllllllllllleaeeeeeeeeeeeeeeeeeeeeease some one help me out, can't take it anymore (I have a torch 9800 v6.0)

i have just upgraded my daughters phone with the promise that bbm would still be working, tx calls and fb are all working but not bbm ? why

Blackberry 8707g. Cannot update. BBM-Groups won't work

Hi friends,
One of my friends is facing a problem with her blackberry device. She recently bought the 8707g, with an Airtel connection (INDIA). Now her messenger is working fine, but she cannot use the blackberry groups. It says, you need to upgrade your blackberry messenger.
When i went online to update the messenger, it said, you need to update your Blackberry OS.
So i followed to steps to update the messenger.
some downloading, some add on into my firefox, etc etc.... Next when i click to check if any updates are available for my 8707g, it says : NO UPDATES AVAILABLE FOR YOUR PHONE.
My current OS is : 4.2.102 something something .
Please help me how to update my Blackberry OS via USB cable....
I installed the Desktop manager, but it crashed my friend's PC... (low system hardware)... so her pc isn't working anymore... thou i shall try to get it fixed later....
I am using my PC now. And i don't want to risk using the Desktio manager. So is ther any other way to update it? Hell... can i use Blackberry Groups ony this 8707 Phone?
An Idea is not enough.

Hello,
From a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP!! Email, facebook, BBM, etc won't work EVEN ON WIFI! I HAVE a perfect 3G connection!

Hello, My internet wont work. On BBM I get a red cross, facebook nor blackberry appworld wont connect, I don't get emails nothing. I have a perfect 3G connection, with the symbol next to it. I can't browse either. When I turn on wifi, its still the same!! The only thing is that I can browse when wifi is connected. Nothing else. I called my service provider, they refreshed everything. Nothing happened. I also activated everything again (host routing table) you know the usual stuff. Nothing works. What could be the problem? It was working fine! I highly appreciate it if someone can help me Thnx, Perry

Hi and Welcome to the Community!!
Unfortunately, I cannot tell from your posts (e.g., "the usual stuff") if you have done these exact steps. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you will need to continue to escalate wit your mobile service provider for formal support. You see, you PAY them for 100% of your service and 100% of your formal support...right now, it would seem that they are delivering neither to you, and you should not let them fob you off...you should insist that they comply with the terms of your contract, which means that they should stay with you until the issue is resolved, and formally escalate into RIM if they cannot solve it. For, you see, only via escalation from a carrier can your case receive any formal support from RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Bbm messenger. won't work after upgrade!

I upgraded. My bbm from 6.0. To 7.0s and after it upgraded, it won't alloW me to use. My bbm, it keep on tellin me to put my blkberry I'd, and although I'm putiing in the correct pin, it keep on telling mE am not and thn it blocks me. From Tryning too many time for 15 mins. My fones is a blkberry curve 9790 user orange, some1 please help

You may have to wait for it to unlock. You can try to reset your password from the computer:
https://blackberryid.blackberry.com/bbid/recoverpassword
Since the account is locked, like I said you may have to wait to try this. Sorry this is giving you trobles.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

BBM won't work? HELP!

I've had my Blackberry Curve 9320 for about a month now, and all the while BBM has never been working. I can open it up, change my Display Name, Picture, Personal Message, but I can't send / receive requests. The invites people send me never get through and the ones I send always say 'Pending'. I've uninstalled and re-installed it. Recently I updated BBM but still I can't send or receive pin requests. I find having a Blackberry without BBM quite pointless. Please help?

Hi xoxraffiaxox
Welcome
In order to use BBM on our device we need a BlackBerry Data Plan also known as BIS , Can you confirm you hold a BlackBerry Data Plan on your Account.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Touchscreen and trackpad won't work after installing new OS

i want to ask why that after i upgraded my os, and during the start up when i have to scroll down the aggrements text my trackpad and my touchscreen won't work. is that any way to solve this problem? i beg you to answer my question please. i would be very grateful. thanks

Did you actually upgrade to OS 7.0 or to OS 7.1?
What OS were you previously on that you want to downgrade to?
For the application in question, go to Options > Device > Application Management. Find the app and delete it.
Now, go back to AppWorld and install it again and see if it works correctly.
For most apps that I know of, if they worked correctly on OS7, they will be fine on OS7.1
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9300 scroller won't work

For the past few months, my scroller has been sticking and freezing, but i have managed to fix it everytime by pressing down hard or doing a battery pull. Also, the screen would just randomly turn white and then the phone would restart. The white screening was getting unbearable, so i did a software reload through desktop manager and since my scroller won't work at all. It wont select or scroll. Someone please help!!!!!!!!

Good deal. I still think the phone is having hardware issues from what you described and a tech will have to check it out.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

IChat WON'T WORK using audio or video chatting [PLEASE HELP]

Bought a Mac a couple months ago and I'm pretty (yeah, that's VERY) happy about it. The thing is when it comes down to my iChat, I wanted so much to have video conference with my family in Brazil while I'm studying in Spain -- but I Just can't! =(
Let's put it that way: iChat won't recognize my (Googlechat) friends and their webcams; and as long as I'm connected, I have never seen any sort of "audio label" beside their names.
So can any Mac-pro please help me out explaining what the matter is?
Can't I talk to my friends just because the're using PCs -- or there's nothing to do with it?
I've tried everything, from Preferences to Praying; and it won't work. Just wanna let you guys know that all the people that I'm trying to talk to have webcams and microphones plugged-in.
PS - Plus, I got this huge agenda full of contacts (around 2,000) that appear to be on my iChat list, but they're somehow never online. Is that because I have to send them an invitation to join my Googlechat? =/
I'm totally lost here.
I'd appreciate if you people could answer me quick - as you always do here =). Tomorrow I'll have this unique chance to talk to my grandmother (for she's living in some sort of farm far away from civilized world) and I'd REALLY want to chat via Video Conference with my family tomorrow night.
Sorry for my bad english and thanks in advance.
Sylvio Quadros (Brazil)

Hi,
You can Add an Google Mail ID (@gmail.com or @googlemail.com) as your ID/screen Name in iChat.
From iChat to iChat this will also do Video or Audio Chats as well as Text chats.
From iChat to anyone using the Google Web Mail page you can text chat as the Video and Audio codecs are different.
The same is true of the PC app for GoogleTalk.
To be able to login in to Google Talk using iChat your have to Enter you ID as it is written on any Google Page when you are logged in (Ends with either @gmail.com or @google.com), Mail seems to cope with either but iChat needs it to match.
You also have to Enable the Talk option on your Google Account info.
To See the Green Video and audio icons go to the View Menu of ichat and Select Show Audio and Show Video.
If you are trying to Chat with a PC I would use one of these
Alternatives to iChat but Video chatting In a Web Browser
MeBeam. An option to use a Web site that create Private room for Video Chatting. Uses Flash to access your Camera and Mic.
iVideoChat Similar setup but a somewhat corporate type look to the site. Has Public rooms as well. Again uses Flash.
Googlemail/GoogeTalk now do a Version in a Web Browser
Tokbox A Site that can link your existing Buddy Lists that Uses Flash to Video chat in a Browser.
From http://www.ralphjohns.co.uk/page5.html#_other
Tokbox allows you to link to existing Buddy Lists.
7:42 PM Thursday; March 18, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Shared Review email invitations won't send

I have been trying to get a shared review via Acrobat.com ready for a class I will teach tonight. I really would like to use that pathway for convenience, but the email invitations will not get sent. There is a message after uploading the file that says the emails could not be sent.
Is this a current bug in Acrobat.com or in Acrobat Pro?
What needs to be done to allow this?

At home, it is Tiger, and it is Acrobat Pro (9), and up-to-date on all the
updates. Apple Mail.
Tonight it is functioning just fine during class.
Maybe there was some other temporary issue. I will have to check back at
home if it still won't work.

Blackberry Desktop Manager won't work with Curve 9310

Can anyone help me troubleshoot why the Blackberry Desktop Manager won't work when I plug my Balckberry Curve 9310 into the USB port. The program freezes and shuts down. If I try to use the device switch wizard I get this message "Fatal Error has occured while updating your device's software. Please try again." I had to purchase a new Blackberry because my provider doesn't work in my new location so I bought StraightTalk Blackberry because I use it for business and I am familar with the phone. I am desparate to get my connections loaded onto my new phone. Help!

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HP LaserJet Pro C1415fn color MFP - fax won't work

I have a LaserJet Pro CM1415fn color MFP on a Windows 7 64-bit laptop. I've been using the printer for two years now.
At the moment the fax function only works if I use it manually (i.e. if I place a sheet of paper on the scanner, select the "Fax" button on the printer touch pad and dial the number). However, if I want to send a fax via the PC interface, it won't work.
For example, if I open a PDF, click on "Print" and select "HP LaserJet Professional CM 1410 Series Fax", nothing happens -- no window/interface will open. If I select "HP Send Fax" or "HP Fax Setup Wizard" from the program menu, nothing happens.
I've always been sending faxes this way and I just don't know what happened... Can anyone please help?
Thanks in advance!
Claudia

Hi @Clabee ,
I see that you can't fax from the PC anymore. I can help you with this.
If this just recently happened, I would do a System Restore back to when everything was working properly.
System Restore for Windows 7.
If you would prefer not to do the System Restore, uninstall and reinstall the printer software. It might become corrupted.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Download, save and install the latest drivers.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Test the printer and try sending a fax again from the PC.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

IPhoto and Apple ID won't work after system update

I've recently updated my MacBook Air to OS X v10.9.4. iPhoto won't work as i am currently using v9.2. I've tried downloading a later version but have been advised that my Apple ID will not work on this computer. NB. I have an iPhone but have not used the Apple ID on this - to my knowledge, or another Apple ID on my system. I'm a basic level user so any advice on this would be great.
Many thanks,
Elza

have been advised that my Apple ID will not work on this computer
Advised how, exactly?

PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro

OK, I opened a question that never got answered and it never was resolved...
Just updated to Acrobat DC - same problem exists...
I'm running Windows 8.1 Pro fully up to date..
I've uninstalled and reinstalled Office 2013 Pro (I have an Office 365 subscription so it's the click-to-run install).
I've uninstalled and reinstalled Acrobat Pro DC.
I've rebooted (a full restart, not Win 8's fast boot restart) between each installation.
I've tried this in multiple Office applications, none of them work EXCEPT for Outlook.
For the following I will use Word as my examples...
I've uninstalled all plug-ins and still it won't work.
I've tried running Word as Administrator.... still won't work.
OK... so this is what it looks like... as you can see the toolbar loads, but no icons...
https://www.dropbox.com/s/wsbs4kon3z4e965/Word%20Acrobat%20Screenshot.jpg?dl=0
When you click on those buttons... it goes through the motions as if it were creating the PDF... but no file is ever created...
If I right-click on a Word document and select Convert to PDF - it goes through the motions of creating the PDF, asks me where to save... and then a dialog box named "Acrobat PDFMaker" comes up saying " {Exclamation Point Yellow Triangle Icon} An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
If I right-click on a text file... and select Covert to PDF, it immediately pops open a PDF of the text file. Same with any image file.
This was all working perfectly up until out of nowhere it stopped working on January 26, 2015. See my original posting here: Acrobat XI Pro Word 2013 add-in stopped working
I can Print to PDF using the PDF Printer without any problems.
Creating a PDF in Outlook, no problems...
I'm hoping somebody can figure this one out... I'm completely stumped.... and I'm usually very good at troubleshooting stuff.

Click to Run according to Microsoft:
https://technet.microsoft.com/en-us/library/jj219427.aspx
"Click-to-Run is a Microsoft streaming and virtualization technology that reduces the time that is required to install Office and helps you run multiple versions of Office on the same computer. The streaming technology enables you to download and begin to use an Office product before the whole product is installed on your computer. The virtualization technology provides an isolated environment for Office to run on your computer. This isolated environment allows you to run the latest version of Office side-by-side with an earlier version of Office that is already installed on your computer."

Bbm invite won't work

Similar Messages

Maybe you are looking for