BBM is not working on my new q10

Hello,
i just bought new Q10 yesterday and since then i couldnt log into BBM, today i wiped data and factory reset the device and still i have the same error. it says
Temporary Server Error. A temporary server error has occurred. Please try again
Ealier i used bold 9900 and i logged in to my blackberry ID at the begining and now this is not working

i have same problem but how to solve this is there any one who guide us ....

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