BBM not working with one friend in particular

Hi all!
Lately I´ve been having a problem with BBM but only with one of my friends. She sends me messages that I don't receive and I send her messages that she doesn't receive.
My messages appears like if they have been delivered, but not read. However, she doesn't receive them.
It work fine with all my other contacts.
What should I do?
I am in UK and she is in Argentina, but as a matter of fact, the majority of my contacts are in Argentina. Her status is Occupied, mine Available.
Thanks,

are both of you on same version of BBM?
have you tried to delete each other, batt pulland add back in?
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BBM not working with one friend in particular

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