BBM on 9300 Curve automatically switching contacts

Hi, I've tried searching for a solution but no one seems to have run into this sort of problem before...
A friend of mine is experiencing the following issue:
If her and I are chatting and she's chatting to someone else as well (so she's switching between two chats) and wants to reply to me, for example, her BBM automatically jumps back to the other person she is chatting to while she's busy replying to me. I'd like any ideas which solve this as I'm stumped!
Thanks

Hi deantaylor84
Have you spoken with the friends you are trying to add to see if they have received your request? If they have not accepted your request, they will remain as pending in your BBM list.
Thanks
-CptS
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Hello maceblack2
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