BBM on Z10 suddenly on someone else's name.

I was travelling abroad and on returning home, a friend told me that they could no longer see me on their BBM. Upon opening my BBM, I had a message about switching to this device. As I had replaced my Z10 3 months ago, I thought it was a system check and accepted the request and now I have someone else's bbm profile with no contacts.... I have done a security wipe and restore, but it seems that person's bbm is now associated with my bbid. Please help!

Sounds like someone managed to get your password and hack into to your BBID. I'd change your password immediately. You can change it at www.bbid.com
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Message was edited by: Birdman325

It certainly sounds like that mouse was once set up by someone else. You have a right to be suspicious. From your post it sounds like you got it directly from Apple online. If that's so I'd call the local Apple store for a Genius appointment and take it along. You should be able to get a new one from them if you are nice about it. If you got it from some other online source, well that's another story. Anything goes in that case. In any case you shouldn't sit on it for too long or you may have to live with it.
Rick

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~Lyssa

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<Email Edited by Host>

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8:01 PM Saturday; May 18, 2013
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 MacBookPro 2Gb (Snow Leopard 10.6.8)
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

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BBM on Z10 suddenly on someone else's name.

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